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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81862 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657318 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738594 Views
18 replies
29 likes
Hello, I am a spotify member.I noticed that on November 27, 2016, I was charged $10.00 for my monthly subscription. My college student discount have not expired since it has not been 1 year since I joined. I should be only paying $4.99 per month for ...
Hello, I am a spotify member.I noticed that on November 27, 2016, I was charged $10.00 for my monthly subscription. My college student discount have not expired since it has not been 1 year since I j...
Spotify Star
195 Views
1 replies
0 likes
my spotify has been hacked and the lead email adress has been changed to *********@gmail.com and the password has also been altered. Therefore whilst being able to sign in through facebook and 'log out everywhere' I cant change the password thereby l...
my spotify has been hacked and the lead email adress has been changed to *********@gmail.com and the password has also been altered. Therefore whilst being able to sign in through facebook and 'log o...
Composer
327 Views
1 replies
0 likes
Im trying to update my premium but it keeps telling me to enter the expiration month of my card even though i already have and it is the right date... helpppp
Im trying to update my premium but it keeps telling me to enter the expiration month of my card even though i already have and it is the right date... helpppp
Casual Listener
777 Views
6 replies
0 likes
Hi, I'm from the Philippines and my problem hasn't appeared for the first time. In my previous account I had subscripted to a family subscription and it had worked for a couple months until the rest of my family members' (sister and brother) accounts...
Hi, I'm from the Philippines and my problem hasn't appeared for the first time. In my previous account I had subscripted to a family subscription and it had worked for a couple months until the rest ...
Spotify Star
492 Views
3 replies
0 likes
I subscribed to premium on 23/11/2016.I was not able to access same for most of the free period due to issues with my phone.I cancelled my subscription on Thursday (23/02/2017) but it was not acknowledged. I cancelled again yesterday and it stated th...
I subscribed to premium on 23/11/2016. I was not able to access same for most of the free period due to issues with my phone. I cancelled my subscription on Thursday (23/02/2017) but it was not ack...
Casual Listener
232 Views
2 replies
0 likes
Hi, The default list marked with a star disappeared from spotify web player this week with the latest update. How do I get the songs back? I had hundreds of fave songs on the list. Need them back asap. Thanks!
Hi, The default list marked with a star disappeared from spotify web player this week with the latest update. How do I get the songs back? I had hundreds of fave songs on the list. Nee...
Regular
1127 Views
7 replies
0 likes
I have tried to cancel my Premium trial subscription for 2 days now and every time end up with a "Oops, something went wrong, Try later" message. I have canceled my payment authorization with Paypal so they are not getting any money from me, but I ha...
I have tried to cancel my Premium trial subscription for 2 days now and every time end up with a "Oops, something went wrong, Try later" message. I have canceled my payment authorization with Paypal ...
Composer
247 Views
1 replies
0 likes
Hi, I started the three month free trial and then was charged £9.99 which I don't mind but I have a student discount code. I've now signed up to a student premium account but does this mean I will be charged twice every month? And is there a chance o...
Hi, I started the three month free trial and then was charged £9.99 which I don't mind but I have a student discount code. I've now signed up to a student premium account but does this mean I will be...
Spotify Star
210 Views
1 replies
0 likes
Hoje de manhã acordo, vou checar os meus e-mails e vejo que alguem mudou o e-mail da minha conta do spotify para um outro que eu nunca vi na minha vida, inclusive a minha senha. Não estou conseguindo entrar com o meu login e senha na minha conta do s...
Hoje de manhã acordo, vou checar os meus e-mails e vejo que alguem mudou o e-mail da minha conta do spotify para um outro que eu nunca vi na minha vida, inclusive a minha senha. Não estou co...
Casual Listener
1079 Views
2 replies
0 likes
Hellow, I think someone stole my Spotify account. He changed e-mail adress and password. Now I cannot acess to spotify account. Please concact me on e-mail adres which was used when account was first time created. Thanks a lot for quick reply.
Hellow, I think someone stole my Spotify account. He changed e-mail adress and password. Now I cannot acess to spotify account. Please concact me on e-mail adres which was used when account was first...
Community Legend
297 Views
1 replies
0 likes
That didn't work for me. I'm trying to log in to Spotify on my Onkyo TX-NR609 receiver. I too signed up with my Facebook account. When I request a device password I get the "Oops" website too. I've tried logging in using combinations of everything I ...
That didn't work for me. I'm trying to log in to Spotify on my Onkyo TX-NR609 receiver. I too signed up with my Facebook account. When I request a device password I get the "Oops" website too.  ...
Community Legend
329 Views
1 replies
0 likes
Hi! I need help on how to change the email linked to my spotify acct. I forgot my password but i know my username. However, "forgot password" does not work for me because i also forgot my email. Help pls. Thanks a lot
Hi! I need help on how to change the email linked to my spotify acct. I forgot my password but i know my username. However, "forgot password" does not work for me because i also forgot my email. Help...
Spotify Star
264 Views
1 replies
0 likes
Hi all,Last week I've changed my subscription from Premium to Premium for Family. With Premium I could use our Yamaha receiver to listen, but with Premium for Family it seems not possible any more. One of the main reasons to change to Premium for Fam...
Hi all, Last week I've changed my subscription from Premium to Premium for Family. With Premium I could use our Yamaha receiver to listen, but with Premium for Family it seems not possible any more....
Newbie
721 Views
2 replies
1 likes
So I've two accounts one of which is premium but both are showing up as a free account.payment was recently taken from my bank account .Please help
So I've two accounts one of which is premium but both are showing up as a free account.payment was recently taken from my bank account .Please help
Spotify Star
279 Views
3 replies
0 likes
Longtime ago i created a spotify account using my email. Somehow i forgot that I have that account when planning a family subscription with my friends. I created new account using Facebook login which share same email. Rightnow someone is logging in ...
Longtime ago i created a spotify account using my email. Somehow i forgot that I have that account when planning a family subscription with my friends. I created new account using Facebook login whic...
Composer
321 Views
1 replies
0 likes
I upgraded to Family Premium yesterday, cannot login since then. When I click the link in the E-Mail I got sent I only get this message: "Oh No! Something has gone wrong but don't be sad, you can try again a little bit later"Does anyone know how to g...
I upgraded to Family Premium yesterday, cannot login since then. When I click the link in the E-Mail I got sent I only get this message: "Oh No! Something has gone wrong but don't be sad, you can try...
Spotify Star
362 Views
1 replies
0 likes
Hi! My problem is that i can't see my friends from facebook in my PC Spotify application. or app I'm know that some of them use Spotify and are logged in by fb. When im trying to search friends on PC and app there not there. My Spotify is connected w...
Hi! My problem is that i can't see my friends from facebook in my PC Spotify application. or app I'm know that some of them use Spotify and are logged in by fb. When im trying to search friends on PC...
Roadie
393 Views
1 replies
0 likes
Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account.My profile photo has changed, someone else is making playlists and playing music on devices that are not mine. My Spotify is (obviously) connected...
Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account. My profile photo has changed, someone else is making playlists and playing music on devices...
Casual Listener
1228 Views
5 replies
1 likes
buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying
buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying
Casual Listener
253 Views
2 replies
0 likes
Cancelled my subscription and it showed me the date premium would end on, but still got charged for another month.
Cancelled my subscription and it showed me the date premium would end on, but still got charged for another month.
Composer
221 Views
1 replies
0 likes
