payment issue with card

[t_ledger]

Im trying to update my premium but it keeps telling me to enter the expiration month of my card even though i already have and it is the right date... helpppp

[Maxim]

Hey @t_ledger,

Can you please try it in another browser? If that doesn't help, please clear your browser's cache and cookies and then try it again.

Let me know how it goes 🙂

[t_ledger]

Deleted cache and still didnt work...

[leroycal15]

I am having same issue with entering card expiration. I have tried on 3 devices and I get same error msg

[leroycal15 · Accepted solution]

I just got it to work .had to put space after month then / then a space and year

[Rocksmith]

I'm having the exact same issue...my premium has been paused and have zero access to my music. Tried multiple ways of entering the expiration date

[t_ledger]

Yes!!!! Thanks!!!