Changing Profile Picture

[joyfullyabigail]

Hey...I haven't been able to change my profile picture. Not a big issue, I was just wondering what's up. When I scroll over it there shows up the whole "change profile picture" thing, but when I click on it, nothing happens.

[KatesHere]

Hey there @joyfullyabigail, welcome to the community!

That's odd. Are you on the desktop client? If so, try exiting the app and restarting it (File > Exit).

Let me know if that helps!

K

[Rytoto]

Same issue for me, already tried to desinstall and reinstall but nothing changes

[KatesHere · Accepted solution]

Hey there @Rytoto, welcome to the community!

That's odd. Are you on the latest version of Spotify? Could you share your OS and client version? Try restarting your device and then open Spotify and try changing your profile picture again.

Let me know how it goes 🙂

K

[Rytoto]

Actually I founded a way to change it, thx for the help!

[KatesHere]

Hey @Rytoto, glad to help!

Let us know if you have more questions 🙂

Happy Spotify-ing,
K

[joyfullyabigail]

Yep, I'm on desktop. It's upgraded to the newest version, but when I restart the program it hasn't helped..

[KatesHere]

Hey again @joyfullyabigail 🙂

That's odd. Can you try a clean reinstallation and let me know if that works? You can find the steps on how here. Meanwhile, keep an eye on this thread as I escalated this to the right team 🙂

K

[KatesHere]

Hey again @joyfullyabigail!

Looks like a small number of users are having this issue, you can view this ongoing issue thread for the latest updates as well. Feel free to post any feedback in that thread as well 🙂

Let me know if the clean re-install helped in the meantime!

K

[joyfullyabigail]

Reinstalling helped! Thanks so much!

[KatesHere]

@joyfullyabigail Glad to hear that 🙂

Happy Spotify-ing!
K