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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9047 Views
  • 1 replies
  • 9 likes
  • Security
  • 9047 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482255 Views
  • 979 replies
  • 111 likes
  • Account
  • 482255 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210930 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210930 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120941 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120941 Views
  • 72 replies
  • 12 likes

Based in U.K. Not USA

HiFor some reason my account is set up saying I am based in the USA , however I am in the uk , for this reason it won't let me upgrade to premium as the zip code is wrong. When I edit my account USA is the only options ?ThanksTom

  • Newbie
  • Hi For some reason my account is set up saying I am based in the USA , however I am in the uk , for this reason it won't let me upgrade to premium as the zip code is wrong. When I edit my account ...
  • Maxim
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Refund?

Hey, so I accidentally signed up another spotify account. I already have a subscription with the family plan but I forgot I had this email. Is there any way Spotify could give me a refund? I just signed up this account on March 23rd.

  • Newbie
  • Hey, so I accidentally signed up another spotify account. I already have a subscription with the family plan but I forgot I had this email. Is there any way Spotify could give me a refund? I just sig...
  • KatesHere
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Trying to update my payment

Im trying to update my payment but when i click on and type the expiration date on my card its telling me to give a valid one and it's the right one can somebody help?

  • Newbie
  • Im trying to update my payment but when i click on and type the expiration date on my card its telling me to give a valid one and it's the right one can somebody help?
  • EthanS1
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username

I log into my premium spotify account through Facebook but my username seems to be a bunch of numbers and letters (22houkna3h3yklypxfqirdvy) ... how can i make it just my facebook name so other users know who I am??

  • Newbie
  • I log into my premium spotify account through Facebook but my username seems to be a bunch of numbers and letters (22houkna3h3yklypxfqirdvy) ... how can i make it just my facebook name so other users...
  • Julian
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution PREMIUM A FAMILIAR PREMIUM

TENGO SUSCRIPCION DE PREMIUM POR UN AÑO, PERO INTENTE MEJORAR MI CUENTA A FAMILIAR PREMIUM Y AHORA YA NO VEO ACTIVA MI SUSCRIPCION DE PREMIUM, Y MI PAGO SERA MENSUAL POR 149.00, ENTONCES QUIERO SABER QUE SUCEDE CON EL PAGO ANUAL QUE REALICE POR 1,192...

  • Newbie
  • TENGO SUSCRIPCION DE PREMIUM POR UN AÑO, PERO INTENTE MEJORAR MI CUENTA A FAMILIAR PREMIUM Y AHORA YA NO VEO ACTIVA MI SUSCRIPCION DE PREMIUM, Y MI PAGO SERA MENSUAL POR 149.00, ENTONCES QUIERO SABER...
  • Julian
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

1 abonoment 2 personen

kun je een pririum acount voor twee mensen gebruiken???|

  • Newbie
  • kun je een pririum acount voor twee mensen gebruiken???|
  • bosi
  • Roadie
  • 1351 Views
  • 26 replies
  • 0 likes
  • 1351 Views
  • 26 replies
  • 0 likes

Downloaded songs won't play after premium subscription

I've decided to subscribe premium to spotify after my 7 days trial has ended but after subscription i can't play all my downloaded songs offline. I also tried the suggested solution for this prob like logging in and out, reset phone, and reinstalling...

  • Casual Listener
  • I've decided to subscribe premium to spotify after my 7 days trial has ended but after subscription i can't play all my downloaded songs offline. I also tried the suggested solution for this prob lik...
  • garrettcrscott
  • Newbie
  • 646 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 646 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stops and plays Sade

If I have my spotify open for a while and then navigate to a another program window, whatever song I am listening to will stop and it will start playing Sade. Even if I close spotify and open it again the same thing will happen. It is always Sade but...

  • Newbie
  • If I have my spotify open for a while and then navigate to a another program window, whatever song I am listening to will stop and it will start playing Sade. Even if I close spotify and open it agai...
  • Julian
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Why Can't I Find Release Radar?

Doesn't appear consistently within the UI. Can't search or locate by browsing. New UI is **bleep** also bring back the inbox. Thanks,Longtime listener, first time caller.

  • Newbie
  • Doesn't appear consistently within the UI. Can't search or locate by browsing.   New UI is **bleep** also bring back the inbox.   Thanks, Longtime listener, first time caller.
  • himinycricket
  • Casual Listener
  • 8794 Views
  • 3 replies
  • 2 likes
  • 8794 Views
  • 3 replies
  • 2 likes

Quality

I'm new to Spotify and I want to know how to change streaming quality

  • Newbie
  • I'm new to Spotify and I want to know how to change streaming quality
  • KatesHere
  • Community Legend
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

I have a familiar account, but my family is not able to login

All my family and me are living at the same house, we registered using the same postal code (when I registered, I was not able to change my postal code), but now in account settings I have the right one, even when my familiy is input the same postal ...

  • Newbie
  • All my family and me are living at the same house, we registered using the same postal code (when I registered, I was not able to change my postal code), but now in account settings I have the right ...
  • Hearselvr
  • Casual Listener
  • 270 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Unlimited
  • 270 Views
  • 3 replies
  • 0 likes

unexpected change of the account

hi my name is juan and i have a question about my account, normally my acount is free, this morning i woke up watching that my account is premium but i never choose that option i dont know why the account automatically switch premium i wanna know why...

  • Casual Listener
  • hi my name is juan and i have a question about my account, normally my acount is free, this morning i woke up watching that my account is premium but i never choose that option i dont know why the ac...
  • juan_daniel96
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Superuser Contribution trouble logging in

I signed up for spotify with my faceook account and put my debit card details in. My brother logged into the spotify and it eneded up connecting to his facebook. We disconnected it and reconnected it to my facebook but its noton spotify premium anymo...

  • Newbie
  • I signed up for spotify with my faceook account and put my debit card details in. My brother logged into the spotify and it eneded up connecting to his facebook. We disconnected it and reconnected it...
  • Julian
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 191 Views
  • 1 replies
  • 0 likes

Is there a possibility of deleting connection between account and my credit?

Hi! At the very start, I wanted say sorry for my poor english. Well, in last year there was discount- 3 months for 0.99pln (currency in Poland) and my friend asked me to get this for him as he didn't have an bank account, so I agreed. I didn't cancel...

  • Visitor
  • Hi! At the very start, I wanted say sorry for my poor english.  Well, in last year there was discount- 3 months for 0.99pln (currency in Poland) and my friend asked me to get this for him as he...
  • user-removed
  • Not applicable
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ayuda con mi cuenta familiar

Hola, nonse sinalguien pueda ayudarme, antier se actualizo nuestra aplicación y desde entonces no nos deja acceder a nuestra cuenta compartida familiar, nos pide que tengamos la misma dirección y la tenemos y aún así no nos deja, además no nos dice d...

  • Newbie
  • Hola, nonse sinalguien pueda ayudarme, antier se actualizo nuestra aplicación y desde entonces no nos deja acceder a nuestra cuenta compartida familiar, nos pide que tengamos la misma dirección y la ...
  • Julian
  • Moderator
  • 1486 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro cuenta premium y estoy en spotify familiar

Hola, Desde Junio 2016 formo parte de un plan familiar, para mi sorpresa hoy he visto que me siguen cobrando mi siscripción premium individual, una vergüenza! He entrado en mi cuenta y me dice que pertenezco a un plan familiar y en mis recibos tienen...

  • Newbie
  • Hola,   Desde Junio 2016 formo parte de un plan familiar, para mi sorpresa hoy he visto que me siguen cobrando mi siscripción premium individual, una vergüenza!   He entrado en mi cuent...
  • Julian
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Can't add someone to my Premium for Spotify plan

Hi! My siblings and I live in the same house and even though they put the same address in the link I sent them to subscribe to my Premium for Family plan they couldn't be added. It says they couldn't confirm that the address is the same as mine, but ...

  • Casual Listener
  • Hi! My siblings and I live in the same house and even though they put the same address in the link I sent them to subscribe to my Premium for Family plan they couldn't be added. It says they couldn't...
  • Robert_W
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 399 Views
  • 1 replies
  • 0 likes

2 accounts (w/ FB and one w/o) trying to combine without losing the music to my one without

I have two Spotify accounts; One made with my Facebook (does not have premium) and one made with an email (with premium). I would like to connect my Facebook to the one made with an email so my friends can easily follow me. I do not want to lose my p...

  • Visitor
  • I have two Spotify accounts; One made with my Facebook (does not have premium) and one made with an email (with premium). I would like to connect my Facebook to the one made with an email so my frien...
  • Jacob
  • Community Legend
  • 431 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 431 Views
  • 2 replies
  • 1 likes

Zahlung fehlgeschlagen trotz richtiger Daten

Erstens wird von meiner Kreditkarte trotz studentenrabatts 9,99€ anstatt 4,99€abgebucht.Zweitens wird mir nun gesagt eine Zahlung sei nicht möglich gewesen für meinen Premium Account. Bei Aktualisierung der Daten kommt eine Benachrichtigung etwas sei...

  • Casual Listener
  • Erstens wird von meiner Kreditkarte trotz studentenrabatts 9,99€ anstatt 4,99€abgebucht. Zweitens wird mir nun gesagt eine Zahlung sei nicht möglich gewesen für meinen Premium Account. Bei Aktualisi...
  • 795 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 795 Views
  • 0 replies
  • 0 likes