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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396770 Views
  • 944 replies
  • 107 likes
  • Account
  • 396770 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170616 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170616 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98866 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98866 Views
  • 68 replies
  • 10 likes

Payment problem

I bought premium account with gift card however, it says you have a problem about payment.

  • Casual Listener
  • I bought premium account with gift card however, it says you have a problem about payment.  
  • KatesHere
  • Community Legend
  • 191 Views
  • 3 replies
  • 0 likes
  • Premium
  • 191 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change Country and Payment method

Hi there!I've been trying to change my country and payment method from Brazil to Ireland. And Everytime I try it ( and I've tried several times and on different days) shows up a message saying to try it later. I'm attaching the error and I hope someo...

  • Casual Listener
  • Hi there! I've been trying to change my country and payment method from Brazil to Ireland. And Everytime I try it ( and I've tried several times and on different days) shows up a message saying to t...
  • Emanoki
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Superuser Contribution oh no there is something wrong

I want to upgrade to premium. When i clikc on it. it says oh no there is something wrong. Try again. But i try and try. Nothing works. What is this??

  • Newbie
  • I want to upgrade to premium. When i clikc on it. it says oh no there is something wrong. Try again. But i try and try. Nothing works. What is this??
  • echoariel
  • Newbie
  • 1067 Views
  • 13 replies
  • 0 likes
  • Premium
  • 1067 Views
  • 13 replies
  • 0 likes

Recived scammail.

Hello. Just want to inform that I have received a scammail. Maybe more users may have received it also! The page it links to may probably fool a lot of users to think it's a real Spotify page, where you are informed to fill in your creditcard number....

  • Casual Listener
  • Hello.   Just want to inform that I have received a scammail. Maybe more users may have received it also! The page it links to may probably fool a lot of users to think it's a real Spotif...
  • datar
  • Casual Listener
  • 165 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Charged full premium despite having a student account

Hi I currently am a student and had a student account, however I wasn't warned that I was going to be charged the fully premium if I didn't re verify my student status. Which is a service I read you do. I was wondering if I re verify that I am a stud...

  • Newbie
  • Hi I currently am a student and had a student account, however I wasn't warned that I was going to be charged the fully premium if I didn't re verify my student status. Which is a service I read you ...
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Student discount

I have tried to use student discount through Unidays and it says I have already used it when I haven't. Someone please help

  • Newbie
  • I have tried to use student discount through Unidays and it says I have already used it when I haven't. Someone please help
  • LordRollin
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

I am premium but account shows free in browser UI

I have been premium for long time and when logging in on a mobile device this is what is states in the account. I also manage and pay for the family spotify.Now I need to change a credit card and my accouint says I am free and happily tries to offer ...

  • Casual Listener
  • I have been premium for long time and when logging in on a mobile device this is what is states in the account. I also manage and pay for the family spotify. Now I need to change a credit card and m...
  • LordRollin
  • Community Legend
  • 270 Views
  • 3 replies
  • 0 likes
  • Account
  • 270 Views
  • 3 replies
  • 0 likes

Unable to log in to premium account

I have a Premium Account but my wife and son are unable to log in to Spotify using Facebook. The message, "Login failed. Error: 404." I have reinstalled Spotify and done a whole lot of other stuff on Facebook too. No Joy. Getting frustrated. Please a...

  • Newbie
  • I have a Premium Account but my wife and son are unable to log in to Spotify using Facebook. The message, "Login failed. Error: 404." I have reinstalled Spotify and done a whole lot of other stuff on...
  • LordRollin
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Charged twice per month on different credit cards?

I have been using Payal as my pay option (uses Credit card A) for a while. I have discovered that my other credit card (card B) have been charged directly to Spotify for the last 3 months at least. I only uses on spotify account... I only discovered ...

  • Newbie
  • I have been using Payal as my pay option (uses Credit card A) for a while. I have discovered that my other credit card (card B) have been charged directly to Spotify for the last 3 months at least. I...
  • LordRollin
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Being charged for premium, don't have log in or account info

I work in an office and have been being charged $9.99 for premium, but no one knows the account information to log in and use the service... the account was set up by someone that no longer works here and did not leave the info for us. I have the cre...

  • Newbie
  • I work in an office and have been being charged $9.99 for premium, but no one knows the account information to log in and use the service... the account was set up by someone that no longer works her...
  • LordRollin
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 245 Views
  • 1 replies
  • 0 likes

How to cancel subscription when I don't have the account info

Hey!So basically I have 2 accounts on premium but 1 of those was an account for an old workplace. I do not have any information about the account, all I know is that I'm still being charged for it.I've tried to stop this through my bank but they were...

  • Newbie
  • Hey! So basically I have 2 accounts on premium but 1 of those was an account for an old workplace. I do not have any information about the account, all I know is that I'm still being charged for it....
  • LordRollin
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 310 Views
  • 1 replies
  • 0 likes

login error

hejsan nar jag skall logga in sa star det att jag bara kan anv mitt konto i 14 dagar utomlands..... men jag ar ju inte utomlands. jag foroker logga in fran sverige pa mitt konto men det gar inte

  • Casual Listener
  • hejsan nar jag skall logga in sa star det att jag bara kan anv mitt konto i 14 dagar utomlands..... men jag ar ju inte utomlands. jag foroker logga in fran sverige pa mitt konto men det gar inte &nb...
  • ErikG
  • Roadie
  • 359 Views
  • 4 replies
  • 0 likes
  • 359 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student Discount

Hey there,Can someone tell me why this issue keeps happening on my account when I try to change from Premium to Student discount? I contacted both Spotify and my bank but I still haven't gotten any clue to slove it yet.Hope you guys can help me!

  • Newbie
  • Hey there, Can someone tell me why this issue keeps happening on my account when I try to change from Premium to Student discount? I contacted both Spotify and my bank but I still haven't gotten a...
  • Erika
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! About: Unsubscribing and still having premium until next subscription day comes

Hi all, I just wanted to know if I unsubscribe from the premium plan, for the remainder of the days do I still recieve premium until the day of the month I subscribed on comes? or do I get a refund based on the remainder of days left? Example: I subs...

  • Newbie
  • Hi all,   I just wanted to know if I unsubscribe from the premium plan, for the remainder of the days do I still recieve premium until the day of the month I subscribed on comes? or do I get a...
  • rkdogzdee
  • Newbie
  • 262 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 262 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify error aboard

I created Spotify in NZ where I live but after two weeks of using it, it kicked me out saying that I can't use aboard more than 14 days but I haven't left the country and I don't know why it is doing this

  • Newbie
  • I created Spotify in NZ where I live but after two weeks of using it, it kicked me out saying that I can't use aboard more than 14 days but I haven't left the country and I don't know why it is doing...
  • oscar_galic97
  • Newbie
  • 152 Views
  • 2 replies
  • 0 likes
  • 152 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can not generate device password

Hi, I have been trying to generate a password for device, I recive email but I still reciving error message that says something is wrong. What can I do to have my password?

  • Casual Listener
  • Hi,   I have been trying to generate a password for device, I recive email but I still reciving error message that says something is wrong. What can I do to have my password?    
  • EnriquePC
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Disconnecting from Facebook and Setting a Device Password... Not working?

Wondering if anyone can help....I have tried to set a device password multiple times, but each time, it tells me that my email address is not available, but it's the email address connected to my Facebook account, so I know it's "available". I'd real...

  • Newbie
  • Wondering if anyone can help....I have tried to set a device password multiple times, but each time, it tells me that my email address is not available, but it's the email address connected to m...
  • user-removed
  • Not applicable
  • 377 Views
  • 3 replies
  • 2 likes
  • Account
    Login
    Premium
  • 377 Views
  • 3 replies
  • 2 likes

No puedo usar Spotify Familiar

Hace 5 meses contratamos Spotify Familiar con lo mismos datos, hasta el día de ayer todo funcionaba de maravilla.Ayer venció el pago, hoy lo actualice y ya está el problema es que borró a todos mis familiares quieren inscribirse y dice que los datos ...

  • Visitor
  • Hace 5 meses contratamos Spotify Familiar con lo mismos datos, hasta el día de ayer todo funcionaba de maravilla. Ayer venció el pago, hoy lo actualice y ya está el problema es que borró a todos mis...
  • OviiiOne
  • Community Legend
  • 222 Views
  • 3 replies
  • 0 likes
  • 222 Views
  • 3 replies
  • 0 likes

Artist name not carried over from DistroKid

Hi, I released a single through DistroKid (Artist name: Zero State, Track Name: Catalyst) https://open.spotify.com/album/1RWAMREmfQ3U9uX8KQu6c3 and my issue is with the mislabeling of my artist name. It comes up as Zero:State, which is a different ar...

  • Visitor
  • Hi,   I released a single through DistroKid (Artist name: Zero State, Track Name: Catalyst) https://open.spotify.com/album/1RWAMREmfQ3U9uX8KQu6c3 and my issue is with the mislabeling of my art...
  • Maxim
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Family Premium 2 accounts on 1 device

What it is I have an account for running as I also have an Amazon echo which is under my name and I control it using my phone but when I'm running I use a different account so the echo can still stream for the wife...If I want to create offline play ...

  • Newbie
  • What it is I have an account for running as I also have an Amazon echo which is under my name and I control it using my phone but when I'm running I use a different account so the echo can still stre...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes