Logging in

[Tonyalemons]

Can't log in through my TV. Also I've paid for the premium package and have my receipt but when log in with my phone it says payment wasn't made

[osornios]

Hey @Tonyalemons,

Did you get an email receipt for your subscription purchase?

In it, it shows the Spotify username you paid for:

Username/ID:        xxxxxxx

Login with that username to the website to check the status of your subscription, and your receipts.

If everything looks ok, logout of the app in your devices, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

Hope it helps. 🙂