Accounts

Discount for High school students

I signed up for a student and I'm being charged for regular subscription. Someone please help

Can't subscribe to premium

When i try to subscribe to premium, after i chose the payment method(which is credit card) the page starts to load but nothing happens it just keeps loading so i can not enter my card information. I tried on various devices and browsers but still the...

Changing from Premium account to student and I don't have a NUS card number

I'm a student at a local community college, can I still change my account type to Student. If so how do I do that?

Spotify Family - Subaccount getting kicked out

My family member getting kicked out after a week.He already entering the same address with me. Now he can't rejoining my spotify for family even after I reinvite him again. Please spotify fix this!

Premium account already set up

I have a premium account. I can see its up to date with payment but on the app it says I'm not a premium account and wants me to add pay again. I've logged out and back in and restarted phone. Still hasn't changed. How do I fix this. I'm close to can...

Automatically Charged

I was charged 9.99 after my 3 month at 0.99$ subscription. I cannot find any person to email/call about this issue as I did not authorize this. And if I did, that it needs to be more clear in the instructions. I don't want spotify for another month a...

Superuser Contribution cambie mi cuenta a plan familiar, aun me siguen cobrando mensualmente

estimados, hace unos meses active mi cuenta como plan familiar, pero aun me siguen cobrando mensualmente, elimine mi cuenta como plan familiar y quede como gratis (para anular manualmente la suscripcion), pero aun asi no puedo desactivar el cobro aut...

After Premium

Was just wondering after your premium trial runs out do the songs you have downloaded stay downloaded or do they get removed or taken away or something similar.

Superuser Contribution How long can I keep a playlist after owner of the list deletes it?

for how long?

Superuser Contribution Trouble logging in

My account was connected to Facebook, now I cannot log in to my Spotify account using either my Facebook or my email. I made a new account and would like to transfer over my old account's followers and music.

Premium Family

I have subscribed to this service and invited 2 of my children, but it says the address they are putting in (which is also mine), isn't at the same location. I signed up to a normal account ages ago on Facebook, so want to check what address I have p...

problems to cancel my subscription

Hi, im having troubles with my account because i cant enter to my spotify account, because the facebook account linked was disabled, and i cant login with the email linked to that account either

It is really frustrating because my music keeps shuffling, how do you turn that off it just started

I cancel my Premium for Students but still Deduct the money from my credit card

I subscribed the premiun for students,but there is mistake about spotify.It didn't work,i can't buy it .So,i bought 9.99/month,free for 30 days!But still deduct the money from my credit card about 4.99 dollar for last premium for students!what can i ...

can't cancel my subscription, keeps coming up with oh no

now this is really starting to p me off, tried multiple times through chrome and ie, cleared my cache and rebooted. let me cancel my account. i will not be returning to spotify after this, it has got to be illegal.

Wont accept Paypal payment for premium access?

I've tried using Paypal to pay to upgrade to premium with 0 success? Both using my mobie device and my Mac has anyone else had this issue? Both computer and phone just stuck in loop. My account just stays in free status regardless of what steps I see...

Heeeelp

I can't login to my spotyfi app, it says ( you can only use spotyfi abroad for 14 days) have been like this for like 2 months:/ and now I'm so annoyed.