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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1554 Views
  • 0 replies
  • 7 likes
  • Security
  • 1554 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445597 Views
  • 970 replies
  • 108 likes
  • Account
  • 445597 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198918 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198918 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108208 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108208 Views
  • 70 replies
  • 11 likes

student discount

Hi, I made a new account so I could disconnect my old one from facebook, but now I can't get my student discount because my credentials from my old one are still being used. How can I solve this? Thanks!

  • Newbie
  • Hi, I made a new account so I could disconnect my old one from facebook, but now I can't get my student discount because my credentials from my old one are still being used. How can I solve this? Tha...
  • osornios
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Old playlist to upgraded profile

Hello! I have a little problem with Premium account. Earlier I had just Spotify free but I just upgraded Spotify family account. When I logged in to family Premium, I noticed my playlist wasn't there anymore. My account is connected with facebook. Do...

  • Newbie
  • Hello! I have a little problem with Premium account. Earlier I had just Spotify free but I just upgraded Spotify family account. When I logged in to family Premium, I noticed my playlist wasn't there...
  • osornios
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 187 Views
  • 1 replies
  • 0 likes

Premium account

I bought premium on Spotify. And it's not working. It still says free. But I went to my bank account and spotify still took money out of my account. I am beyond pissed because I cannot find a way to contact spotify. I want my money back

  • Newbie
  • I bought premium on Spotify. And it's not working. It still says free. But I went to my bank account and spotify still took money out of my account. I am beyond pissed because I cannot find a way to ...
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

My spotify is used somewhere else! keeps pausing.

Can somebody help me with this? It says that spotify is paused becues it's used somewhere else. Am i hacked or what's going on? I have checked my account and i have changed my password but still no luck. super greatful for answears!

  • Newbie
  • Can somebody help me with this? It says that spotify is paused becues it's used somewhere else. Am i hacked or what's going on? I have checked my account and i have changed my password but still no l...
  • osornios
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

No recuerdo mi cuenta

El problema es que no recuerdo el nombre ni el correo para ingresar a mi cuenta spotify, ya eh intentado con todos los correos electronicos que se me ocurren pero ninguno es el correcto. Como puedo recuperar mi cuenta?

  • Newbie
  • El problema es que no recuerdo el nombre ni el correo para ingresar a mi cuenta spotify, ya eh intentado con todos los correos electronicos que se me ocurren pero ninguno es el correcto. Como puedo r...
  • osornios
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 207 Views
  • 1 replies
  • 0 likes

Paypal

Every month I am being charged and I don't understand from which PayPal account it's happening.Can you help me to find this information?

  • Visitor
  • Every month I am being charged and I don't understand from which PayPal account it's happening. Can you help me to find this information?
  • osornios
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Me sale que tengo cuenta free

Yo tengo una cuenta premium pero hoy me salió que estoy en el extranjero y spotify solo funciona 14 días en el extranjero y yo no he salido de mi país intente arreglar yo mismo el problema y mi cuenta que era premium ahora me sale que es un cuenta gr...

  • Newbie
  • Yo tengo una cuenta premium pero hoy me salió que estoy en el extranjero y spotify solo funciona 14 días en el extranjero y yo no he salido de mi país intente arreglar yo mismo el problema y mi cuent...
  • osornios
  • Spotify Star
  • 920 Views
  • 1 replies
  • 1 likes
  • 920 Views
  • 1 replies
  • 1 likes

Cancelled subscription, got reset to Free immediately

Hi all, I just cancelled my Premium subscription and got reset to Free within seconds (in my account settings and in my desktop application). I think I should be able to use Premium for the remaining period that I paid for. How can I resolve this? Th...

  • Casual Listener
  • Hi all,   I just cancelled my Premium subscription and got reset to Free within seconds (in my account settings and in my desktop application). I think I should be able to use Premium for the ...
  • jdek
  • Casual Listener
  • 229 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 229 Views
  • 3 replies
  • 0 likes

Forgot password

Hi, have lost password to login to PC etc, still logged in on ipad but can't get info on password reset etc, any idea's or help

  • Newbie
  • Hi, have lost password to login to PC etc, still logged in on ipad but can't get info on password reset etc, any idea's or help
  • osornios
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Login in probs: New password being sent to a deactivated email

Hi Rock Stars!I have a login problem. Im setting up Spotify on a new device. To open the newly downloaded app I need my password. But, Spotify wont accept my password,so I requested a new one. This has been sent to a deactivated email account. BUT, I...

  • Newbie
  • Hi Rock Stars! I have a login problem.  Im setting up Spotify on a new device.  To open the newly downloaded app I need my password. But, Spotify wont accept my password,so I requested a n...
  • osornios
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 286 Views
  • 1 replies
  • 0 likes

Someone seems to leech off my account, how?

So apparently some clown is using my Spotify account to listen to their own music. I goofed with them by playing the most noisy music I could find on their unit, named SM-J500M which was either a pad or a phone based on the icon, but they didn't seem...

  • Casual Listener
  • So apparently some clown is using my Spotify account to listen to their own music. I goofed with them by playing the most noisy music I could find on their unit, named SM-J500M which was either a pad...
  • PandaBazookaWar
  • Newbie
  • 1031 Views
  • 2 replies
  • 0 likes
  • Security
  • 1031 Views
  • 2 replies
  • 0 likes

Spotify uses old Facebook email

A few years ago now, I changed my Facebook email from my old Yahoo email (which Yahoo no longer recognises when I try to log in) to a new Gmail. However, I recently discovered Spotify still uses my old Yahoo even though it's been years since I update...

  • Visitor
  • A few years ago now, I changed my Facebook email from my old Yahoo email (which Yahoo no longer recognises when I try to log in) to a new Gmail. However, I recently discovered Spotify still uses my o...
  • osornios
  • Spotify Star
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

hearing commercials all of a sudden

I have had a membership for months and everything has been great. As of this week I can't get playlists, limited music and now hearing commercials. I have checked and am still being invoiced. What does this mean?

  • Casual Listener
  • I have had a membership for months and everything has been great. As of this week I can't get playlists, limited music and now hearing commercials. I have checked and am still being invoiced. What do...
  • Masta_22
  • Roadie
  • 249 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 249 Views
  • 3 replies
  • 0 likes

Playlist

How can i move my playlist from a account to another ??

  • Newbie
  • How can i move my playlist from a account to another ??
  • MartinStoichkov
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

How to remove people

Hey! I know that if i go to remove all devices in spotify it should kick off anyone on the account but it's not working for me. Anyway I can remove them from the account another way?

  • Newbie
  • Hey! I know that if i go to remove all devices in spotify it should kick off anyone on the account but it's not working for me. Anyway I can remove them from the account another way?
  • Bittencourt
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Trying to renew my premium

I try putting in my credit card info and it just keeps saying put in the exp. Month. I do and it just pops up in red to put it in. I need help.

  • Visitor
  • I try putting in my credit card info and it just keeps saying put in the exp. Month. I do and it just pops up in red to put it in. I need help.
  • PilotAC
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
  • 162 Views
  • 1 replies
  • 0 likes

ACCOUNTS ON PREMIUM

Hi there! I got Spotify Premium a long time ago but I have no idea how to put my family members to share my account. I only log in on each different device as if it was me, using my username and password, but when one of us is listening to something ...

  • Casual Listener
  • Hi there!   I got Spotify Premium a long time ago but I have no idea how to put my family members to share my account. I only log in on each different device as if it was me, using my username...
  • Robert_W
  • Community Legend
  • 275 Views
  • 4 replies
  • 0 likes
  • 275 Views
  • 4 replies
  • 0 likes

Can't log into my Premium account on pc or iphone

Suddenly Spotify doesn't recognise my login. I usually log in with Facebook details, but when I tried this morning, it's an empty free account with none of my saved artists/songs/playlists. I tried logging in with an account number I was given when I...

  • Visitor
  • Suddenly Spotify doesn't recognise my login.   I usually log in with Facebook details, but when I tried this morning, it's an empty free account with none of my saved artists/songs/playlists...
  • alexshevchuk91
  • Newbie
  • 726 Views
  • 3 replies
  • 1 likes
  • 726 Views
  • 3 replies
  • 1 likes

Email

I signed up for a family plan but only have one email. Can we have separate playlists ?

  • Newbie
  • I signed up for a family plan but only have one email. Can we have separate playlists ?
  • Robert_W
  • Community Legend
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
  • 181 Views
  • 2 replies
  • 0 likes