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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82218 Views

9 replies

2 likes

Account
Login
  • 82218 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657783 Views

13 replies

4 likes

Account
  • 657783 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

739166 Views

18 replies

29 likes

  • 739166 Views
  • 18 replies
  • 29 likes

Closed facebook = closed playlist

I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can follow from my new account while still having my fac...

Newbie

I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can f...

ErikG

Roadie

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

plan familiar

quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion

Newbie

quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion

Bittencourt

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution URGENTE!!

Hola, tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que viene o me pueden devolver el recibo. gracias

Newbie

Hola,   tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que vie...

JulianA_Bogota

Roadie

226 Views

1 replies

0 likes

Premium
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Family Not Working

I sent a like to my family member and it was working for about a month then he got kicked off saying he wasnt a family premium member. So i deactivated his account and issued him a new code. And this is what is happening When I first open the app on ...

Newbie

I sent a like to my family member and it was working for about a month then he got kicked off saying he wasnt a family premium member. So i deactivated his account and issued him a new code. And this...

ZullyB

Roadie

283 Views

1 replies

0 likes

Login
Premium
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium

hello, I’m having problem with my Spotify account i was in part of family premium and suddenly i fount out that my account back to free, and it’s not the first time this happened to me i had to make new account just for this reason. the message is “Y...

Visitor

hello, I’m having problem with my Spotify account i was in part of family premium and suddenly i fount out that my account back to free, and it’s not the first time this happened to me i had to make ...

AndyJoel

Spotify Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sou premium e continuo com propagandas

Olá! Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução. Consigo ouvir offline, passar músicas e todas as demais funções normalmente.Os outros membros do mesmo pacote (premium family) não têm o mesmo problema. ...

Casual Listener

Olá!   Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução.  Consigo ouvir offline, passar músicas e todas as demais funções normalmente. Os outro...

Jose65252525

Newbie

6679 Views

4 replies

1 likes

Premium
  • 6679 Views
  • 4 replies
  • 1 likes

Can't remember the email or username for my account

I can't remember which email I have used for Spotify. I have tried all! But it's still not working. However, I am being charged via PayPal. Is there anyway I can recover my email/username from my PayPal account? Thank you.

Visitor

I can't remember which email I have used for Spotify. I have tried all! But it's still not working. However, I am being charged via PayPal. Is there anyway I can recover my email/username from my Pay...

Jacob

Community Legend

270 Views

1 replies

0 likes

Account
  • 270 Views
  • 1 replies
  • 0 likes

upgrading my premium account to family

Will my account be charged twice after switching to the family plan from the premium plan?

Newbie

Will my account be charged twice after switching to the family plan from the premium plan?

KatesHere

Community Legend

259 Views

1 replies

0 likes

Account
  • 259 Views
  • 1 replies
  • 0 likes

How to delete a spotify account

Hello, I am trying to delete a spotify account. I made my first spotify account logging in with facebook, however I found out about the student discount and proceeded to create a second account with my student email. Now I am trying to delete my face...

Newbie

Hello, I am trying to delete a spotify account. I made my first spotify account logging in with facebook, however I found out about the student discount and proceeded to create a second account with ...

KatesHere

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Family unable to join

I subscribed to family once, it all worked fine till I didn't pay for my subscription. After paying for a new start to family subscription, my family members are unable to join my account. Error that was mentioned was, "not the same address as the ow...

Casual Listener

I subscribed to family once, it all worked fine till I didn't pay for my subscription. After paying for a new start to family subscription, my family members are unable to join my account. Error that...

Ridzwanzul

Casual Listener

305 Views

2 replies

0 likes

Account
  • 305 Views
  • 2 replies
  • 0 likes

Want to delete my facebook, but keep my spotify

Hi, I want to deactivate my facebook, but I want to be able to use my spotify. I understand I have to probably make a new account- but i use my normal email for facebook as well so it won't let me make a new account I'm guessing until I delete my cur...

Casual Listener

Hi, I want to deactivate my facebook, but I want to be able to use my spotify. I understand I have to probably make a new account- but i use my normal email for facebook as well so it won't let me ma...

treeefingers

Casual Listener

281 Views

2 replies

0 likes

  • 281 Views
  • 2 replies
  • 0 likes

Consulta de pago del servicio

Buenos días Ante todo agradecerles por el servicio y felicitarlos pero tengo una duda , hace unos días me llego un correo indicando que a partir del 01/02 me iban a a recién cobrar los 16.90 por 3 meses pero veo mis movimientos de mi tarjeta y veo qu...

Newbie

Buenos días  Ante todo agradecerles por el servicio y felicitarlos pero tengo una duda , hace unos días me llego un correo indicando que a partir del 01/02 me iban a a recién cobrar   los ...

itu_

Community Legend

379 Views

1 replies

0 likes

Account
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿Como veo mi dirección? Premium Familiar

Tengo la opción de Premium Familiar, pero me mude hace poco y quería cambiar la dirección de residencial y no se donde esta la opción de editar eso, de igual forma los que están conmigo lo puedan cambiar

Casual Listener

Tengo la opción de Premium Familiar, pero me mude hace poco y quería cambiar la dirección de residencial y no se donde esta la opción de editar eso, de igual forma los que están conmigo lo puedan cam...

BetoGuerrero

Casual Listener

148944 Views

111 replies

7 likes

Account
Premium
  • 148944 Views
  • 111 replies
  • 7 likes

Superuser Contribution Me cancelaron mi plan familiar

Por algún motivo que desconozco mi cuenta premium y por ende familiar no cargo el pago a mi tarjeta de crédito, la tarjeta tiene saldo y en ningún momento cancele el servicio, me regreso a spotify cree y tuve que volver a contratar el servicio premiu...

Newbie

Por algún motivo que desconozco mi cuenta premium y por ende familiar no cargo el pago a mi tarjeta de crédito, la tarjeta tiene saldo y en ningún momento cancele el servicio, me regreso a spotify cr...

AndyJoel

Spotify Legend

917 Views

1 replies

0 likes

  • 917 Views
  • 1 replies
  • 0 likes

Unable to change country in "General Description"

I have changed the country of payment (to Spain) several times and on the Profile Edit page it is successfully changed but on the General Description page, the country stays Great Britain every time. This is a big problem as I have started paying for...

Newbie

I have changed the country of payment (to Spain) several times and on the Profile Edit page it is successfully changed but on the General Description page, the country stays Great Britain every time....

KatesHere

Community Legend

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Spotify Family

I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same country?

Visitor

I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same cou...

Pokila

Newbie

240 Views

1 replies

0 likes

Account
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Payment not working

I am getting frustrated.My premium is about to expire and it will not let me renew with my American Express gift card that has sufficient funds. It has been telling me for a week now that my payment provider must be having a bad day and payment has f...

Casual Listener

I am getting frustrated. My premium is about to expire and it will not let me renew with my American Express gift card that has sufficient funds. It has been telling me for a week now that my paym...

Bittencourt

Spotify Star

8031 Views

9 replies

0 likes

Account
Security
Subscription
  • 8031 Views
  • 9 replies
  • 0 likes

At my wits end!!

I'm paying for premium and only getting free!!! have tried all from logging out, deleting app, checking for multiple accounts!! Am subscribed thru Vodafone who confirm payment is taken but getting nowhere!!!! HELP

Casual Listener

I'm paying for premium and only getting free!!! have tried all from logging out, deleting app, checking for multiple accounts!! Am subscribed thru Vodafone who confirm payment is taken but getting no...

Maxim

Spotify Star

289 Views

1 replies

0 likes

Premium
  • 289 Views
  • 1 replies
  • 0 likes

Charged credit card, No account

I have 99kr (sweden) taken from my credit card for 5 months.I have no account conected to that credit card P0192AP00F7Afor example.RegardsJohan Danielson

Newbie

I have 99kr (sweden) taken from my credit card for 5 months. I have no account conected to that credit card   P0192A P00F7A for example. Regards Johan Danielson    

Jacob

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Spotify Artist Account [PROBLEM]

We have our profile Spotify under the name "Warplex" that has been created automatically when we released our first track on the label (Speedsound Rec), we wanted to know how we can do to have the access data to manage it independently and manage pla...

Visitor

We have our profile Spotify under the name "Warplex" that has been created automatically when we released our first track on the label (Speedsound Rec), we wanted to know how we can do to have the ac...

Maxim

Spotify Star

824 Views

5 replies

0 likes

Other
  • 824 Views
  • 5 replies
  • 0 likes