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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2766 Views
  • 0 replies
  • 8 likes
  • Security
  • 2766 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454907 Views
  • 973 replies
  • 109 likes
  • Account
  • 454907 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201563 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201563 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110024 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110024 Views
  • 72 replies
  • 12 likes

abonnement premium

Ik heb een Premium famely abonnement van €14.99 pm. Na inloggen albsch62 heb ik geen toegang tot mijn account en wordt mij gevraagd een Premium abonnement te nemen alle gelden zijn door u geïncasseerd van NL49ABNA0514845317

  • Newbie
  • Ik heb een Premium famely abonnement van €14.99 pm. Na inloggen albsch62 heb ik geen toegang tot mijn account en wordt mij gevraagd een Premium abonnement te nemen alle gelden zijn door u geïncasseer...
  • Hubo
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

Overchared

I am signed up to spotify premium with my student discount, however, last month i was charged the full 9.99£. ???? I have checked my account online and it says i will be charged 4.99£ next month (9/03) just wondering why i was overcharged last month ...

  • Newbie
  • I am signed up to spotify premium with my student discount, however, last month i was charged the full 9.99£. ???? I have checked my account online and it says i will be charged 4.99£ next month (9/0...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Spotify facebook sync

I have some problems on facebook syncing my bands album. When I add the link on facebook, it only shows a link to spotify, not the seperate songs to stream. This is the link: https://open.spotify.com/album/5FHAWt9OAhk6IBdgwFZF6z or embed: It is oploa...

  • Casual Listener
  • I have some problems on facebook syncing my bands album. When I add the link on facebook, it only shows a link to spotify, not the seperate songs to stream. This is the link:    https://o...
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
  • 159 Views
  • 1 replies
  • 0 likes

Student Rate

Hi. I'm coming to the end of a '3 month for 99p' offer. When that ends I want to apply the student discount to my monthly premium rate. How do I do this? Will it be possible when my 3 months end or will I need to cancel premium and re-sign up for it?...

  • Casual Listener
  • Hi. I'm coming to the end of a '3 month for 99p' offer. When that ends I want to apply the student discount to my monthly premium rate. How do I do this? Will it be possible when my 3 months end or w...
  • agirlcalledba
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cancelled premium but account hasn't changed back to a free account

I used the 30 day premium trial and it was due to end on 30th August. I cancelled the subscription on 29th August yet my account says it will remain premium until late October! I shouldn't have been charged as the text I received at the start of the ...

  • Casual Listener
  • I used the 30 day premium trial and it was due to end on 30th August. I cancelled the subscription on 29th August yet my account says it will remain premium until late October! I shouldn't have been ...
  • Jimmmyjojeffrey
  • Newbie
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Spotify Premium to Premium Family Billing Question!

Hi Guys, I've been invited to Spotify Family Premium by a housemate. I currently have Spotify Premium and I want to accept the invitation but I noticed that only a day ago I was charged my monthly Spotify premium fee of $11.99. My question is...do I ...

  • Casual Listener
  • Hi Guys,   I've been invited to Spotify Family Premium by a housemate. I currently have Spotify Premium and I want to accept the invitation but I noticed that only a day ago I was charged my m...
  • Maxim
  • Spotify Star
  • 270 Views
  • 5 replies
  • 0 likes
  • 270 Views
  • 5 replies
  • 0 likes

Solved!! Premium Issues

Being charged for premium for God knows how long now but absolutely have not been using it!!!

  • Casual Listener
  • Being charged for premium for God knows how long now but absolutely have not been using it!!!
  • AlexHingston72
  • Casual Listener
  • 387 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 387 Views
  • 3 replies
  • 0 likes

Family premuim

Ive gotten a invitation like a week ago to join family plan and i enterd the adress and last night they canceled it because I forgot to verify my adress and today i verified it and still nothing

  • Newbie
  • Ive gotten a invitation like a week ago to join family plan and i enterd the adress and last night they canceled it because I forgot to verify my adress and today i verified it and still nothing
  • Jacob
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Premium

I logged into spotify using my Facebook account and was paying spotify premium off there. My Facebook was then hacked meaning I had to create a new one. I'm still paying premium for the other account but I can't cancel it because I can't login into t...

  • Newbie
  • I logged into spotify using my Facebook account and was paying spotify premium off there. My Facebook was then hacked meaning I had to create a new one. I'm still paying premium for the other account...
  • Jacob
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Accidentally purchased Premium on the wrong account

I wasn't paying attention and I purchased the Premium Spotify Student on my friend's account instead of mine, with my card. He was still logged in and I thought I was on my account, but I was not. I would like a refund please.

  • Newbie
  • I wasn't paying attention and I purchased the Premium Spotify Student on my friend's account instead of mine, with my card. He was still logged in and I thought I was on my account, but I was not. I ...
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 161 Views
  • 1 replies
  • 0 likes

Help

I had Spotify in my old phone now that I got my new phone I can't find any of my music how do I get the music I had already downloaded?

  • Newbie
  • I had Spotify in my old phone now that I got my new phone I can't find any of my music how do I get the music I had already downloaded?
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

old account with facebook/ new account

i had an account with facebook linked so i made a new one and when it asked me to add friends i linked facebook to the new account but now i can not log in to cancel my subscription on my old one........ helpppppppp!!!!

  • Casual Listener
  • i had an account with facebook linked so i made a new one and when it asked me to add friends i linked facebook to the new account but now i can not log in to cancel my subscription on my old one.......
  • hellykoward2
  • Casual Listener
  • 430 Views
  • 2 replies
  • 0 likes
  • Account
  • 430 Views
  • 2 replies
  • 0 likes

Superuser Contribution Failed gift card premium subscription

Hello! I need some help... I have had Spotify premium for a year and haven't had any problems with it until this last time. I received a $30 or 3 month Spotify gift card for Premium. When I redeemed the code I got an email of the receipt. After I wen...

  • Newbie
  • Hello! I need some help... I have had Spotify premium for a year and haven't had any problems with it until this last time. I received a $30 or 3 month Spotify gift card for Premium. When I redeemed ...
  • emilyseitz
  • Newbie
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

Family account

Uppgradeded to family account...And now will everyone in the family have access to the old playlists, any chance to share them? If possibly how will Ido that? many thanks

  • Newbie
  • Uppgradeded to family account...And now will everyone in the family have access to the old playlists, any chance to share them? If possibly how will Ido that? many thanks  
  • Bittencourt
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

Solved!! Someone logged into my account, switched my standard premium to Family Premium

As the title says. Someone logged into my account and switched my premium to family premium, now ive been charged for a month of family.No idea how he got my account since i use a completely different password.Luckly i noticed him on my account the v...

  • Newbie
  • As the title says. Someone logged into my account and switched my premium to family premium, now ive been charged for a month of family. No idea how he got my account since i use a completely differ...
  • user-removed
  • Not applicable
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Charged twice per month

i am getting charged twice..not sure what happened...im getting charged $9.99 and $14.99 for family also..i only signed up for $14.99 version (family)...HELP...its been going on for a few months now and i cant get rid of it

  • Newbie
  • i am getting charged twice..not sure what happened...im  getting charged $9.99 and $14.99 for family also..i only signed up for $14.99 version (family)...HELP...its been going on for a few month...
  • user-removed
  • Not applicable
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Hacked account

My account has been hacked, they changed the email and password, how is your security so weak, I want my account back. I attempted to contact Spotify and it just emails the hacker, I asked them to email me but haven't heard anything yet, this is an u...

  • Newbie
  • My account has been hacked, they changed the email and password, how is your security so weak, I want my account back. I attempted to contact Spotify and it just emails the hacker, I asked them to em...
  • Ivc1987
  • Newbie
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes