Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Just noticed today that the recommended songs list below my playlists start to autoplay once my playlist is over. How do I stop this from happening? I don't mind the recos but I'd rather it not interfere with my playlists.Thanks!-S*EDIT* Found out it...
HiI have same issue that I want to change the country sitting. But it seems if I login with Facebook I can't change it. I know there is another post about the same problem two years ago, but I didn't see how it sovled. ( https://community.spotify.com...
I had to reinstall Spotify on my phone and all my songs are gone. I'm a premium member. How do I get them back?
will i get charged if i cancel my 3 months deal before it expires?
I already have an account for more than a year now but I used an other account for the last 6 months. Latelly I wanted to log in but it says the email and username are both incorrect or password. So I wanted to change my password but then it said tha...
Can you reset my account to a clean slate?
For a few weeks the 30-day free trial of Spotify has been going on. I made a Paypal account (my first, and it has 0.00 balance), and tried to login and subscribe for the trial, but for some reason everytime after I logg in, I get redirected to the Pa...
I used to have the Premium promotion for 3 months @ 0.99. I am now using the FREE version and I do not understand why I am being charged $1.08 TWICE. Spotify Case # 04492922
I have a free account, and have had a free account for the past 4 or so months and yet I am getting a charge on my credit card every month. I have verified with all of my email addresses that I do not have ANY receipts or confirmations for the charge...
HiI got a New phone and when logged on my Spotify Account again,all of my playlist r gone and I pay for premium Spotify,but at my account Its saying free. So what to Do??
So I created the account I am using now just to hit the forums. I know my username for my prem. account just not the password or the e-mail address I used to create the account. Not my greatest moment I have always used Spotify on my phone and now ha...
Everything is in the title ... I pay for premium but it not workAccount: civicsuck87
I tried signing up for the student discount but my college was not on the list of elligible schools. SO I BACKED OUT OF IT. Then signed up for the 30 day free trial to pay 9.99 NEXT MONTH. I was charged $5.29 for the student discount on the same prof...
I've signed up for premium and my desktop version and Iphone version both say it. But at time both will "reset" and will say I need to upgrade. All I have to do is sign out and sign back in. But my problem is I will have to redownload all my offline ...
Hi! Each month, my account is getting paid, but instead of only taking 9,99$ a month, it takes two times 9,99$ so each month they take 19,99$ of my account!How can i get a refound, or can I call someone? I can't find any phone number!
Can somebody help me how to trace the account charged in my credit card number? I really don't remember if i clicked a link which creates an account here in spotify...I tried to contact the customer support of my credit card but they said I need to c...
When I invite a family member, they are sent an email with an "invite code". Once they click the link, it just takes us to the "sign in page". What then? Create a new account? Sign into the parent account? Use the invite code as a password? The proce...
Hey all. I've logged into Spotify on my Samsung mobile after 2-3 weeks and all my saved playlists, albums, songs etc have disappeared, can't see them anywhere. Any advice? Warm thanks, JP
In the desktop app, when I click on Account, it opens a browser window. In that browser window, the general profile info is incorrect, even though it is correct on Facebook. What's going on? Also, my account picture got rotated for some reason? It's ...
I had logged out of my account and then when trying to log back in, my password was apparently incorrect, so, i tried to reset my password but the link in my email was apparently expired. I tried using a different browser, going incognito and also ha...