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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412641 Views
  • 965 replies
  • 108 likes
  • Account
  • 412641 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179832 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179832 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101089 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101089 Views
  • 68 replies
  • 10 likes

Solved!! 30 days free trial

When I try to activate 30 days free trial with my PayPal account the https://www.spotify.com/us/purchase/panel/ page becomes empty after I confirm everything on PayPal site. What is the problem?

  • Casual Listener
  • When I try to activate 30 days free trial with my PayPal account the https://www.spotify.com/us/purchase/panel/ page becomes empty after I confirm everything on PayPal site. What is the problem? 
  • Maxim
  • Spotify Star
  • 231 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 231 Views
  • 3 replies
  • 0 likes

SheerID - All the possible documents were uploaded, but still rejected by them.

Hi!I'm a student at University Of the People - US online University. It has all the required accreditations in US. I uploaded all the possible documents to SheerID, but still no luck with the student discount. No response from their Customer support.

  • Casual Listener
  • Hi! I'm a student at University Of the People - US online University. It has all the required accreditations in US. I uploaded all the possible documents to SheerID, but still no luck with the ...
  • Sergiooooooo
  • Casual Listener
  • 551 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 551 Views
  • 4 replies
  • 0 likes

Cancelled service months ago, now billed for premium

Dear Spotify,My bank notifies me that I'm about to be billed for Spotify premium. I cancelled the service months ago and haven't been using Spotify since. I have now cancelled my subscription but I wish to not be billed. Thank you for input!

  • Casual Listener
  • Dear Spotify, My bank notifies me that I'm about to be billed for Spotify premium. I cancelled the service months ago and haven't been using Spotify since. I have now cancelled my subscription but I...
  • astralwerks
  • Casual Listener
  • 317 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 317 Views
  • 6 replies
  • 0 likes

Where is my Spotify Premium?

I had a Spotify Premium profile voor 3 months. I cancelled it on the last day, but I still had to pay 10 euros for the next month, that isn't a problem at all, but on my profile they say that I don't have premium, so I paid for nothing? Please fix th...

  • Casual Listener
  • I had a Spotify Premium profile voor 3 months. I cancelled it on the last day, but I still had to pay 10 euros for the next month, that isn't a problem at all, but on my profile they say that I don't...
  • TobiasYoung
  • Composer
  • 318 Views
  • 4 replies
  • 0 likes
  • Premium
  • 318 Views
  • 4 replies
  • 0 likes

Solved!! Gifting Spotify Premium to friend in South Africa - how will she renew?

I want to pre-pay a year of Spotify Premium for a friend in South Africa. Spotify is not yet available over there. Will she be able to renew her subscription when the year finishes, using her South African credit card?

  • Casual Listener
  • I want to pre-pay a year of Spotify Premium for a friend in South Africa.  Spotify is not yet available over there.  Will she be able to renew her subscription when the year finishes, using...
  • Maxim
  • Spotify Star
  • 433 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 433 Views
  • 3 replies
  • 0 likes

Superuser Contribution Always obligated to pay more than it is said

Hello,Although the cost is 9,99/monthly TL in Turkey, I could never pay this payment. I always pay 10,33 TL. I know it is not huge but I just wonder why. However, this difference is not seen my credit card bill.I am using the virtual card to pay the ...

  • Casual Listener
  • Hello, Although the cost is 9,99/monthly TL in Turkey, I could never pay this payment. I always pay 10,33 TL. I know it is not huge but I just wonder why. However, this difference is not seen my cre...
  • Robert_W
  • Community Legend
  • 239 Views
  • 3 replies
  • 0 likes
  • 239 Views
  • 3 replies
  • 0 likes

Student discount with email

I am just wondering whether, having set up an account with a University student email, if I change the email, will I lose my student discount? I don't want the emails going to my Uni account, but don't want to lose the student discount. Thanks, atoha...

  • Newbie
  • I am just wondering whether, having set up an account with a University student email, if I change the email, will I lose my student discount? I don't want the emails going to my Uni account, but don...
  • Maxim
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 460 Views
  • 1 replies
  • 0 likes

Offline playing

I paid a subscription for three months and I'm unable to play my music offline. I have been every since I started with you guys and now I need help listening to it. I turned on to play offline and nothing. ...helllppp

  • Newbie
  • I paid a subscription for three months and I'm unable to play my music offline. I have been every since I started with you guys and now I need help listening to it. I turned on to play offline and no...
  • Robert_W
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
  • 136 Views
  • 1 replies
  • 0 likes

Someone hacked my Spotify premium account!

Hello, this morning on my way to class, my songs through spotify were being changed on me from a device called "Spotify connect". Within 10 minutes, someone changed the email on me and I have no way of canceling my account through spotify so that the...

  • Newbie
  • Hello, this morning on my way to class, my songs through spotify were being changed on me from a device called "Spotify connect". Within 10 minutes, someone changed the email on me and I have no way ...
  • TobiasYoung
  • Composer
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Log in problem

So Ive had spotify premium for a few years now and its great. The other day I accidentally logged out on my primary device. When i tried to log back in it wouldnt work so naturally i went through the password reset. It said it sent an email to me but...

  • Newbie
  • So Ive had spotify premium for a few years now and its great. The other day I accidentally logged out on my primary device. When i tried to log back in it wouldnt work so naturally i went through the...
  • Robert_W
  • Community Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 297 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps showing my deleted facebook pic on Discover Weekly playlist

Hello. Last year I deleted my facebook, disconnect it from spotify but it keeps showing my (very old) facebook profile pic on Discover Weekly playlist. I don't have another facebook account and I would like to know if it's possible to remove this pic...

  • Visitor
  • Hello. Last year I deleted my facebook, disconnect it from spotify but it keeps showing my (very old) facebook profile pic on Discover Weekly playlist. I don't have another facebook account and I wou...
  • user-removed
  • Not applicable
  • 544 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 544 Views
  • 2 replies
  • 0 likes

Profile wont come up in search

Hi I have started an account for my studio and want people to be able to access it however when you search my user name or even my keywords it says No profiles match this. How can I set it so that people are able to search and find my account/profile...

  • Casual Listener
  • Hi   I have started an account for my studio and want people to be able to access it however when you search my user name or even my keywords it says No profiles match this. How can I set it s...
  • fhbcsoundboard
  • Newbie
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

My facebook got hacked (and now I can't jam out)

So over the weekend my facebook account was logged in by someone who wasn't me. Because of this facebook locked me out and won't let me log back in until they "review my ID". I wouldn't have really cared to get my facebook back if it wasn't for the f...

  • Newbie
  • So over the weekend my facebook account was logged in by someone who wasn't me. Because of this facebook locked me out and won't let me log back in until they "review my ID". I wouldn't have really c...
  • Jacob
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Login Data doesn´t work but still paying

Hi,I somehow cannot log into spotify (premium) with my login data. This has been going on for several months now. I am still paying via paypal. There is no way to change settings because of this. I just cancelled transactions via paypal. I need to de...

  • Visitor
  • Hi, I somehow cannot log into spotify (premium) with my login data. This has been going on for several months now. I am still paying via paypal. There is no way to change settings because of this. I...
  • KatesHere
  • Community Legend
  • 264 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 264 Views
  • 3 replies
  • 0 likes

Premium to family

I had premium and then my family got the family pack. I added myself into it so is my old premium account cancelled now?

  • Newbie
  • I had premium and then my family got the family pack. I added myself into it so is my old premium account cancelled now?
  • wingshq
  • Community Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

Can't unsubscribe due to deleted FB account

Hey everyone, I have the issue that I can't unsubscribe my premium account because I have already deleted my facebook account. The main problem is that it still charges 9,99€ every month even though my account doesn`t exist on FB.How the **bleep** am...

  • Newbie
  • Hey everyone,   I have the issue that I can't unsubscribe my premium account because I have already deleted my facebook account. The main problem is that it still charges 9,99€ every month eve...
  • wingshq
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Apps, revoked acces

Hey, I logged on to sptify on my internet browser to recover a playlist and somehow i managed to press the 'revoke acces'-button on some of the apps. How do I undo this?

  • Newbie
  • Hey,   I logged on to sptify on my internet browser to recover a playlist and somehow i managed to press the 'revoke acces'-button on some of the apps. How do I undo this?
  • Maxim
  • Spotify Star
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

Solved!! Charged twice in month

i had a premium account and paid my monthly subscription on 7th Feb. on 16th Feb i upgraded to family account and was charged the full €14.99 on 27/02. as i had already paid 9.99 for the month of february i should not have to pay the full subscriptio...

  • Casual Listener
  • i had a premium account and paid my monthly subscription on 7th Feb.  on 16th Feb i upgraded to family account and was charged the full €14.99 on 27/02.  as i had already paid 9.99 for the ...
  • wingshq
  • Community Legend
  • 260 Views
  • 3 replies
  • 0 likes
  • 260 Views
  • 3 replies
  • 0 likes

Cancelled my premium back in August but the payment is still coming out...

I cancelled my payment back in August but you're still taking the £4.99 each month but then also emailing me to say the payment has failed, I'm looking for a refund for this issue.

  • Newbie
  • I cancelled my payment back in August but you're still taking the £4.99 each month but then also emailing me to say the payment has failed, I'm looking for a refund for this issue.
  • user-removed
  • Not applicable
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes