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Forgot login details

Forgot login details

Hi I'm sorry to trouble you but I was hoping you could help me I have had ordinary Spotify on my tablet for a while now and can log in no problem. I have got premium on my iPhone but when I created this account it wouldn't allow me to use my normal email address or password as they were linked to my ordinary Spotify account. The problem I have is that I want to switch the accounts over but I can't remember the login details for my premium account Hope you can help me please Kind regards Barry
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1 Reply

Hey @Samhill1952,

 

Did you get an email receipt for your subscription purchase? In it, it shows your Spotify username:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use it to login to your account. It's the one with the Premium features. If you see a random number, that's your actual Spotify username, which was assigned automatically to you when you created your account through Facebook. If you see it in your receipt, you need to login with your Facebook details.

 

Hope it helps. 🙂

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