UK Student premium renewal - why are they asking for payment details again?

[Stubzey]

I have been sent notification to extend my student premium plan. I have been through the verification process to check that I still qualify which is fine - but now you're asking for payment details again (card no, expiry, etc.) - why? Don't you just use the same details I originally signed up with? I don't want to end up being billed twice each month!!!!

[jean3601]

Hey there @Stubzey! Welcome to the community! 🙂

In order to renew the student discount, you'll need to cancel your current subscription and then resubscribe to the Student subscription. This way there won't be any double charging or overcharging 🙂

To unsubscribe from premium follow these steps:

Cancelling your subscription reverts your account to the Free level.

1. Go to the subscription page. (Note: If you don’t know your password, go here to reset it.)
2. Under Subscription and payment, click cancel your subscription.
3. Select a reason (select Other reasons if you're cancelling for a promotion). Click CONTINUE.
4. Click CANCEL MY SUBSCRIPTION.
5. Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.

Your subscription page now shows the date you will revert to our Free ad-based service. We hope you decide to upgrade again!

Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for cancelling.

Once you're done with that you can resubscribe to Student premium

I hope this helped to solve your problem! 🙂