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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434078 Views
  • 967 replies
  • 108 likes
  • Account
  • 434078 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192629 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192629 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105973 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105973 Views
  • 70 replies
  • 11 likes

Spotify not working on premium

I get Premium through my service provider spark. It has reverted to free

  • Newbie
  • I get Premium through my service provider spark. It has reverted to free
  • annie_rose
  • Newbie
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

I want to delete my account

I want to delete my account that I created with facebook becasue I want to connect my facebook to my other account, how do I do that?

  • Newbie
  • I want to delete my account that I created with facebook becasue I want to connect my facebook to my other account, how do I do that?
  • GiovannaFava
  • Newbie
  • 461 Views
  • 2 replies
  • 1 likes
  • 461 Views
  • 2 replies
  • 1 likes

Solved!! cancel subscription - playlists and saved music still available?

Hej there!I would like to cancel my spotify premium subscription. I would like to renew the subscripion then via my phone provider (I won't be charged for data then and I can get three free months ) Will my saved playlists and saved music, the artist...

  • Casual Listener
  • Hej there! I would like to cancel my spotify premium subscription. I would like to renew the subscripion then via my phone provider (I won't be charged for data then and I can get three free months ...
  • catbot
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Superuser Contribution plan familiar, problemas con uno de los participantes al darle de alta

tengo el plan familiar y a mi pareja no la deja inscribirse que porque no se demuestra que viva conmigo si vivimos en la misma casa, y ya estaba dentro y se le fue retirada la función de premium

  • Newbie
  • tengo el plan familiar y a mi pareja no la deja inscribirse que porque no se demuestra que viva conmigo si vivimos en la misma casa, y ya estaba dentro y se le fue retirada la función de premium
  • MonicaM_Bogota
  • Roadie
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost Everything I had woth Spotify

I've rebooted my phone and spotify doesnt know me anymore.....Its lost my credit card details, lost my playlists, still had my email address but Im no longer premium and everything is gone...Im trying to contact someone because I'VE ALREADY PAID!!!! ...

  • Newbie
  • I've rebooted my phone and spotify doesnt know me anymore..... Its lost my credit card details, lost my playlists, still had my email address but Im no longer premium and everything is gone... ...
  • MonicaM_Bogota
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Cancel subscription

Why is it so hard to cancel my subscription? It says that I pay through iTunes and have to follow some steps to cancel the subscription. I don't have mac or iPhone anymore, and it doesn't work when I try to log in on iTunes on my pc. Any advice? Is i...

  • Newbie
  • Why is it so hard to cancel my subscription? It says that I pay through iTunes and have to follow some steps to cancel the subscription. I don't have mac or iPhone anymore, and it doesn't work when I...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Card being charged for premium account I don't have

Spotify is charging my debit card $10.00 every month for a premium account that I do not have. I need helping stopping these charges

  • Newbie
  • Spotify is charging my debit card $10.00 every month for a premium account that I do not have. I need helping stopping these charges
  • MonicaM_Bogota
  • Roadie
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 366 Views
  • 1 replies
  • 0 likes

Sing somones facebook off of my account

So idk if yous could help me signe somones facebook off of my account evert time I signe into my spotify his name and Facebook appear on me spotify home screen I can't figure put how to block or signe him off could you plz help me I'm tired of this i...

  • Regular
  • So idk if yous could help me signe somones facebook off of my account evert time I signe into my spotify his name and Facebook appear on me spotify home screen I can't figure put how to block or sign...
  • feelikeastrangr
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still getting charged for Spotify free

I am getting charged for an account i dont have on premium anymore how do i contact Spotify? I got in touch (somehow) with Spotify 5 or 6 months ago and the payments didnt stop????Need answer asap if possible.Thanks heaps0 Likes

  • Casual Listener
  • I am getting charged for an account i dont have on premium anymore how do i contact Spotify? I got in touch (somehow) with Spotify 5 or 6 months ago and the payments didnt stop???? Need answer ...
  • MonicaM_Bogota
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • iOS
  • 319 Views
  • 1 replies
  • 0 likes

Solved!! spotify premium

I unsubscribed from spotify premium a couple months ago cause i didn't want it anymore and the money was still taken out of my account today! i want my money back and no more charges!!!

  • Casual Listener
  • I unsubscribed from spotify premium a couple months ago cause i didn't want it anymore and the money was still taken out of my account today! i want my money back and no more charges!!!
  • Maxim
  • Spotify Star
  • 473 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 473 Views
  • 3 replies
  • 0 likes

Charged for month after account had been cancelled

Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?

  • Casual Listener
  • Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?
  • feelikeastrangr
  • Community Legend
  • 342 Views
  • 5 replies
  • 0 likes
  • 342 Views
  • 5 replies
  • 0 likes

Premium account

How many account(s) is there under premium?

  • Newbie
  • How many account(s) is there under premium?
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Problem with Premium Family Plan

I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong? Not even 2 of us can use it at the same time on d...

  • Casual Listener
  • I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Other
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution No he podido pagar mi suscripción

Buenas tardes; necesito ayuda. O he podido pagar mi suscripción, de ninguna manera no usando varias tarjetas que operan bien. Con ninguna me acepta el pago todas arrojan el mismo mensaje Ups, parece que tu tarjeta o proveedor de pago están teniendo u...

  • Newbie
  • Buenas tardes; necesito ayuda. O he podido pagar mi suscripción, de ninguna manera no usando varias tarjetas que operan bien. Con ninguna me acepta el pago todas arrojan el mismo mensaje Ups, parece ...
  • MonicaM_Bogota
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Consulta de servicio

Buenas tardes, El presente lo escribo en razón a que desde el mes de mayo del año 2016 accedí a suscribirme al plan premium, razón por la cual se se han hecho 4 cargos a mi tarjeta de crédito por la cantidad $9.00 MX; no obstante ello, no me ha sido ...

  • Newbie
  • Buenas tardes,    El presente lo escribo en razón a que desde el mes de mayo del año 2016 accedí a suscribirme al plan premium, razón por la cual se se han hecho 4 cargos a mi tarjet...
  • MonicaM_Bogota
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo pagar spotify premium

Hola he intentado ya varios días pagar spotify premium con diferentes tarjetas y no me acepta los cargos me aparece el siguiente texto:Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún ...

  • Newbie
  • Hola he intentado ya varios días pagar spotify premium con diferentes tarjetas y no me acepta los cargos me aparece el siguiente texto: Ups, parece que tu tarjeta o proveedor de pago están teniend...
  • MonicaM_Bogota
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution TRIPLE COBRO SERVICIO PREMIUM durante meses

Estimados,Me gustaría que me ayudaran con este tema, tengo spotify hace 5 meses y resulta que tengo meses con 3 cobros, otros con 2 y así cobros irregulares en la tarjeta, no quiero tener que loquear la tarjeta y nunca mas contratar los servicios de ...

  • Newbie
  • Estimados, Me gustaría que me ayudaran con este tema, tengo spotify hace 5 meses y resulta que tengo meses con 3 cobros, otros con 2 y así cobros irregulares en la tarjeta, no quiero tener que loq...
  • MonicaM_Bogota
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution From premium to free

Hello, i got an email saying that my last payment hadn't been received. So I paid for ahead for a month, but now he says that I owe a free account and that I have to pay if I want to get a premium account even though I just paid for a month. I checke...

  • Newbie
  • Hello, i got an email saying that my last payment hadn't been received. So I paid for ahead for a month, but now he says that I owe a free account and that I have to pay if I want to get a premium ac...
  • MonicaM_Bogota
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login to premium - forgotten password, invalid e-mail

Hi all, I am a Spotify Premium-user but cannot log in to my account as I can't remember my account password and the e-mail address on the account has expired (can't get to the e-mail account either). However, I am yet constanty paying for the Premium...

  • Newbie
  • Hi all, I am a Spotify Premium-user but cannot log in to my account as I can't remember my account password and the e-mail address on the account has expired (can't get to the e-mail account either)....
  • MonicaM_Bogota
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes