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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293746 Views

529 replies

34 likes

Account
Free
  • 293746 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13739 Views

6 replies

11 likes

Security
  • 13739 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541951 Views

990 replies

115 likes

Account
  • 541951 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129752 Views

74 replies

12 likes

Account
Login
Premium
  • 129752 Views
  • 74 replies
  • 12 likes

Spotify premium em outro pais

Possuo um pacote premium família do spotify no Brasil, contudo meu spotify não está com o status premium, e sim como free. Acredito que isso possa ter acontecido, pois estou em um intercâmbio na Inglaterra no qual ficarei aqui por 6 meses. Alterei o ...

Newbie

Possuo um pacote premium família do spotify no Brasil, contudo meu spotify não está com o status premium, e sim como free. Acredito que isso possa ter acontecido, pois estou em um intercâmbio na Ingl...

Bittencourt

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Assinatura Premium e Conta Familiar

Oi pessoal, eu possuia uma assinatura do Spotify e agora aderi a um plano familiar. Minha conta sera atualizada automaticamente ou eu devo cancelar minha primeira assinatura? Obrigado.

Newbie

Oi pessoal, eu possuia uma assinatura do Spotify e agora aderi a um plano familiar. Minha conta sera atualizada automaticamente ou eu devo cancelar minha primeira assinatura?   Obrigado.

Bittencourt

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Moving country messed with my account...

I opened a Premium account in the UK some years ago and subsequently moved to Germany. I can't now access my account depite resetting my password numerous times, it refuses to recognise me. I have a son based in the UK who is a user on the same accou...

Newbie

I opened a Premium account in the UK some years ago and subsequently  moved to Germany. I can't now access my account depite resetting my password numerous times, it refuses to recognise me. I h...

jean3601

Community Legend

197 Views

1 replies

0 likes

  • 197 Views
  • 1 replies
  • 0 likes

My family premium was frozen, when I reinstated it, all the members was gone

I had a family premium, some problems happened and my account was frozen. Despitw I reinstated it today, all my members are gone.Also, spotify promised me to charge me less for three more months, but now I am being charged more expwnsive.Please help

Casual Listener

I had a family premium, some problems happened and my account was frozen. Despitw I reinstated it today, all my members are gone. Also, spotify promised me to charge me less for three more months,...

jean3601

Community Legend

329 Views

1 replies

0 likes

Account
Premium
Unlimited
  • 329 Views
  • 1 replies
  • 0 likes

Address linked to account

I have moved many times since I started my Spotifty account and even more times since I signed up for Facebook. I am trying to add a family member who resides in my home to my account but can not add them bcasue I do not know what address is linked t...

Newbie

I have moved many times since I started my Spotifty account and even more times since I signed up for Facebook. I am trying to add a family member who resides in my home to my account but can not add...

jean3601

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

All my numbers are gone?

Hi,I'm a spotify premium member for a while and I've donwloaded many numbers. Suddenly there not saved on my phone anymore? I had this two times this week. Can anyone help my with this, it's very annoying to download everything again since it are 700...

Newbie

Hi, I'm a spotify premium member for a while and I've donwloaded many numbers. Suddenly there not saved on my phone anymore? I had this two times this week. Can anyone help my with this, it's very a...

jean3601

Community Legend

234 Views

1 replies

0 likes

Premium
  • 234 Views
  • 1 replies
  • 0 likes

Sptify Family

I am trying to get my 2 daughters a account using family option but they need to live at my address and they arnt. They live with ther mother and i wanna give them spotify premium to use and i pay and family would be a great way when i use premimum a...

Newbie

I am trying to get my 2 daughters a account using family option but they need to live at my address and they arnt. They live with ther mother and i wanna give them spotify premium to use and i pay an...

jean3601

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Two Spotify account

We found out we have two splitted Spotify account , what can we do?

Newbie

We found out we have two splitted Spotify account , what can we do?

Maxim

Spotify Star

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Cuenta Premium familiar

Hola, Hoy un familiar ha cogido la cuenta premium familiar para todos. El problema es que yo hasta el 5 de marzo soy premium y a todos los familiares les ha llegado el correo para unirse a la cuenta premium menos a mi. No se si es debido a que por ah...

Casual Listener

Hola,  Hoy un familiar ha cogido la cuenta premium familiar para todos. El problema es que yo hasta el 5 de marzo soy premium y a todos los familiares les ha llegado el correo para unirse a la ...

OviiiOne

Community Legend

1017 Views

5 replies

0 likes

  • 1017 Views
  • 5 replies
  • 0 likes

Charged for premium and family subscription!!!!!!!

I'm very very irritated right now. Spotify is charging me for two different subscriptions. I got rid of premium and upgraded to family. I'm still getting charged for premium!!!!! Who do I email or talk to?!? Considering they make it so hard to contac...

Newbie

I'm very very irritated right now. Spotify is charging me for two different subscriptions. I got rid of premium and upgraded to family. I'm still getting charged for premium!!!!! Who do I email or ta...

Jacob

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

How to Make a Payment?

How the heck do you make a payment when you want to change your credit card? I entered the new card and it accepted it, but it will not accept payment. There is no phone number to call or place to ask anyone in customer service a question. Help!

Newbie

How the heck do you make a payment when you want to change your credit card?  I entered the new card and it accepted it, but it will not accept payment.  There is no phone number to call or...

GabeTheTexican

Newbie

433 Views

2 replies

0 likes

  • 433 Views
  • 2 replies
  • 0 likes

Paying for multiple accounts

It seems that I have been charged twice for a while, however I only use one account under the name 'amersonk' the other account 'seanosuna' I have not had access to for a while, however have been using it on my phone instead of the 'amersonk' account...

Newbie

It seems that I have been charged twice for a while, however I only use one account under the name 'amersonk' the other account 'seanosuna' I have not had access to for a while, however have been usi...

Diablorojo

Casual Listener

458 Views

4 replies

0 likes

Subscription
  • 458 Views
  • 4 replies
  • 0 likes

Fustrated with double billing

I had previously purchased the family package of Spotify but I realised on my credit card bill I was billed both individual premium and family premium for a number of months. Please kindly investigate and cancel the individual premium account. I had ...

Newbie

I had previously purchased the family package of Spotify but I realised on my credit card bill I was billed both individual premium and family premium for a number of months. Please kindly inves...

Jacob

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

My roomies can't enter my Family plan!

Hey there, my subscription are renewed every 2th day of the month. But in January my subscription wasn't renewed because issues with my credit card. A few days later the problem was resolved, i payed my card bill and the subscription was renewed. But...

Casual Listener

Hey there,   my subscription are renewed every 2th day of the month. But in January my subscription wasn't renewed because issues with my credit card. A few days later the problem was resolved...

Maxim

Spotify Star

438 Views

3 replies

0 likes

Account
Premium
Subscription
  • 438 Views
  • 3 replies
  • 0 likes

Switching from Family to Family (under a different primary account)

Spoiler (Highlight to read) Hi there, I had a family premium subscription that I cancelled. My family member upgraded to family premium and when i clicked his invite link I got a page that said "Cannot Join Premium for Family" because I already have ...

Newbie

  Hi there,    I had a family premium subscription that I cancelled. My family member upgraded to family premium and when i clicked his invite link I got a page that said "Cannot...

kirashi

Community Legend

314 Views

1 replies

0 likes

Subscription
  • 314 Views
  • 1 replies
  • 0 likes