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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, Me and my sister noticed that when trying to set up a spotify Family account, the price that she is given i 8EUROS and the price I am given is £15 which is MORE than double for the same thing. We do live at the same address and our IDs registr...
Hi ! I use gift cards to get my account premiumed ... about a week ago I subscribed my account for a month but after 5 days using it , my account went on the free mode . Now I can't download any of the tracks in my library ... what should I do?
I have signed up for a family subscription. My sister had her own premium account, however since she used the link I sent her to join the family subscription she only has 'free' access. On my administrator account it says she has joined the account. ...
Hi support team, I am using Spotify for few weeks but this week the Discover Weekly is not updating.The songs date is "10 days ago".Can you please check the problem?Thank you
Hello. I have attempted to change my Spotify Country setting from Ireland to UK ( as I've now moved to the UK ) I have updated my card details to UK and payment is now been taken in £ - I also selected the change country option to UK, but for some re...
Today i cancelled my premium because I didn't want to pay for spotify anymore. But Spotify already amortized the 9,99 from this month. My question is can i get my account to premium without paying again. And if that isn't can i get my money back.
I can't seem to change my zipcode on my profile and I can't join my family premium account.
I never signed up for spotify and suddenly my credit card has been billed 2 months in a row!Can someone from spotify please help me sort this out ASAP!I only have a payment reference number to go by and I'd prefer not to make this public on Facebook ...
I had access for months no problems. I have two accounts being charged on the 3rd and 16th of each month. My one email account still links up and premium is no problem. My second account when I log on says I need to subscribe to premium when I am alr...
Hello, I just noticed that i have been double charged for atleast a years time, probably longer as i cant see any further back in back statements. Why have you been doing this and is there someone i can get in touch with for support?
Hi guys,I have been paying for my subscription for ages and would like to cancel. When I sign in to my account it says I am using spotify free, and to upgrade to Spotify premium.. there is no option to cancel my account because it for not recognise t...
I signed up to normal premium yesterday however, My dad threw me over his link to join his family premium account instead. When I joined the family premium this morning it asked me to switch as I alreay had premium.Do I still get charged for my own p...
My facebook was accidently linked to someone else's spotify account. They followed the " I linked to the wrong Facebook account. What do I do?" help page and disconnected from facebook like it suggests. However now I can't log in to my account. I hav...
I have paid for a Year of Premium-subscription with a gift-card. Now I would like to upgrade to Family. Should be an extra 50SEK per month. Is this possible? Thanks for any help!
I've just moved from the UK back to Singapore and moved back home to stay with my family. My dad has Spotify Family and I would like to be part of his list of family members. I've already changed my payment details to my Singapore Credit Card, but I ...
My mother's card got charged $120 from here and i only have a free account i havent used in months!!! Can anyone tell me what has happened
Hi,I added 2 family members to our Spotify. But we have not received the emails they said they were going to send out for activation. It had been nearly 24 hours and have not seen the emails.How long does this process usually take?
Me marca mi suscripcion gratis, Cuando hice El Pago y aun no ah Pasado el mes y se Cancelo de la nada mi suscripcion AYUDA !!
I recently had multiple fraudulent transactions taken from my bank account. My bank cancelled these transactions and refunded me the money but I have just looked through my records and found they also cancelled the last Spotify premium payment believ...