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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382458 Views
  • 918 replies
  • 107 likes
  • Account
  • 382458 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166314 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166314 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96983 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96983 Views
  • 68 replies
  • 10 likes

Spotify Premium Subscription

When I signed up for Spotify a day before new years. I kept getting Ads to upgrade to the 3 months of premium for .99 cents but everytime I tried to press it to add to my account it didnt work. Is it too late now to try to add? I'm unsure on if the a...

  • Newbie
  • When I signed up for Spotify a day before new years. I kept getting Ads to upgrade to the 3 months of premium for .99 cents but everytime I tried to press it to add to my account it didnt work. Is it...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family - Administrator death

What happens it the Family Administrator passes away? How can the name of the administrator be removed from account? and how can someone else in the family be made the administrator so that family does not loose premium family access?

  • Casual Listener
  • What happens it the Family Administrator passes away?     How can the name of the administrator be removed from account? and how can someone else in the family be made the administrator s...
  • Maxim
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • Premium
  • 420 Views
  • 1 replies
  • 0 likes

Family Subscription

My brother set up his account and added me via my email address but I can't seem to get access. Am I supposed to set up a whole other username or use his?

  • Newbie
  • My brother set up his account and added me via my email address but I can't seem to get access. Am I supposed to set up a whole other username or use his?
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes

same family member but with a new email account

Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but unsuccessfully.I also tried to find how I can contact ...

  • Casual Listener
  • Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but uns...
  • kguasa
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Family Subscription Problem

Basically I have got the family plan and have invited my daughter by email to join the family group, when she get the link by email i click on it and it brings her to the log in page, which i log into but then it comes up with the follwing: Cannot jo...

  • Casual Listener
  • Basically I have got the family plan and have invited my daughter by email to join the family group, when she get the link by email i click on it and it brings her to the log in page, which i log int...
  • Maxim
  • Spotify Star
  • 205 Views
  • 3 replies
  • 0 likes
  • 205 Views
  • 3 replies
  • 0 likes

Switching Subscription to Another Account??????

I was recently given Spotify premium as a gift for the holidays by my aunt. Unfortunately, she set it up through her account, giving me the login. I was wondering if there was anyway I could get the subscription transferred to my account. I have foll...

  • Casual Listener
  • I was recently given Spotify premium as a gift for the holidays by my aunt. Unfortunately, she set it up through her account, giving me the login. I was wondering if there was anyway I could get the ...
  • aubreyhanrahan
  • Casual Listener
  • 144 Views
  • 2 replies
  • 0 likes
  • 144 Views
  • 2 replies
  • 0 likes

Solved!! Almacenamiento a SD

Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!

  • Newbie
  • Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!
  • nicozottola-ar
  • Newbie
  • 529 Views
  • 4 replies
  • 1 likes
  • Account
  • 529 Views
  • 4 replies
  • 1 likes

Paid, but not getting Premium

Hello, My payment went through on 3rd January however my premium feature still isnt working.Please assist.

  • Newbie
  • Hello,   My payment went through on 3rd January however my premium feature still isnt working. Please assist.  
  • Bittencourt
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't email reset password link so can't log in

I've forgotten my password and I keep going through the reset password process but I input my email address and it won't send the reset link via email. Any ideas???

  • Visitor
  • I've forgotten my password and I keep going through the reset password process but I input my email address and it won't send the reset link via email. Any ideas???
  • Maria_B
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Charged twice per month - need refund.

Hi,I just checked my credit card statements and I have been charged for Spotify Premium twice in Nov and twice in Dec, and already once in Jan and now trying to charge me again.Can I please get a refund for this double-charging and ensure it does not...

  • Newbie
  • Hi, I just checked my credit card statements and I have been charged for Spotify Premium twice in Nov and twice in Dec, and already once in Jan and now trying to charge me again. Can I please get...
  • Bittencourt
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Answers

I canncelled my spotify account months ago and there still taking payment how do i contact someone

  • Newbie
  • I canncelled my spotify account months ago and there still taking payment how do i contact someone
  • Bittencourt
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family: One of my members was kicked from the plan

Hello everyoneThe 3rd of January, just in the payment day of the plan, one of my family members was kicked out after 3 months, I sent the invitation again, but spotify drops a message saying that they can't verify the place of residence.What can i do...

  • Newbie
  • Hello everyone The 3rd of January, just in the payment day of the plan, one of my family members was kicked out after 3 months, I sent the invitation again, but spotify drops a message saying that t...
  • Maria_B
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Help

Just subscribed for premium but does not reflect on my phone app what can I do

  • Casual Listener
  • Just subscribed for premium but does not reflect on my phone app what can I do
  • josephcreed7
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Facebook not connecting correctly

I originally did the Log in with Facebook button but for some reason my username is a 10 digit number and none of my friends that I've added since installing spotify show up on my feed or to share music with. I've looked around a lot of the other thr...

  • Casual Listener
  • I originally did the Log in with Facebook button but for some reason my username is a 10 digit number and none of my friends that I've added since installing spotify show up on my feed or to share mu...
  • josephcreed7
  • Roadie
  • 443 Views
  • 4 replies
  • 0 likes
  • 443 Views
  • 4 replies
  • 0 likes

Solved!! Overcharded for 21 months and charged twice in one month!

No way of calling spotify NZ - so I have finally taken the time to write on this message service now - I have been overcharged the Premium Subscriton fee for 21 months and one of those months I was charged twice! I am being charged $16.99pm when my f...

  • Casual Listener
  • No way of calling spotify NZ - so I have finally taken the time to write on this message service now -   I have been overcharged the Premium Subscriton fee for 21 months and one...
  • Maxim
  • Spotify Star
  • 298 Views
  • 5 replies
  • 0 likes
  • 298 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cannot use contact form

I put a typo in my email account when I signed up. How do I change this (or anything for that matter)? If I try to use the contact form, it says the reply will come to my email - which is wrong!!!! Help please.

  • Newbie
  • I put a typo in my email account when I signed up.  How do I change this (or anything for that matter)?  If I try to use the contact form, it says the reply will come to my email - whi...
  • Maria_B
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Solved!! Was Premimum and now want to switch to student discount

My account I was paying for was subscribed to Premium but since I am a student I would like to take advantage if the student discount membership. Though I can't find where to switch it to the student membership since I already had premium beforehand,...

  • Newbie
  • My account I was paying for was subscribed to Premium but since I am a student I would like to take advantage if the student discount membership. Though I can't find where to switch it to the student...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Memoria al borrar listas

Quería saber si al retirar canciones y listas descargadas también se eliminan de la memoria del teléfono o se quedan ahí...Muchas gracias.

  • Newbie
  • Quería saber si al retirar canciones y listas descargadas también se eliminan de la memoria del teléfono o se quedan ahí... Muchas gracias.
  • Maria_B
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium
  • 168 Views
  • 1 replies
  • 0 likes

Ability to find friends and be visible to them

I've signed in Spotify using my e-mail, then I linked my account with Facebook. Spotify asked for my permission and I gave it, then my photo appeared in my profile and everything looked good. Except friends. Spotify keeps saying "There are no more fr...

  • Regular
  • I've signed in Spotify using my e-mail, then I linked my account with Facebook. Spotify asked for my permission and I gave it, then my photo appeared in my profile and everything looked good. Except ...
  • statics86
  • Regular
  • 286 Views
  • 4 replies
  • 0 likes
  • 286 Views
  • 4 replies
  • 0 likes

Solved!! can't delete account / cancel subscription

I had a previous premium account which i made using facebook login. However i created a new account and in the process of creating a new account i accidentally linked it to my facebook. So basically I connected two spotify accounts, one premium one f...

  • Casual Listener
  • I had a previous premium account which i made using facebook login. However i created a new account and in the process of creating a new account i accidentally linked it to my facebook. So basically ...
  • KatesHere
  • Community Legend
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes