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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286142 Views

529 replies

34 likes

Account
Free
  • 286142 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13600 Views

6 replies

11 likes

Security
  • 13600 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539765 Views

990 replies

114 likes

Account
  • 539765 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129564 Views

74 replies

12 likes

Account
Login
Premium
  • 129564 Views
  • 74 replies
  • 12 likes

Charged twice

I switched my account from premium to family now I've been charged twice. Please contact me ********@gmail.com

Newbie

I switched my account from premium to family now I've been charged twice. Please contact me ********@gmail.com

osornios

Spotify Star

222 Views

1 replies

0 likes

Account
  • 222 Views
  • 1 replies
  • 0 likes

spotify account of previous phone user still opening

Hi! I'm using my hubby's old phone. We maintain different spotify premium accounts however I can't log into my account. I have deleted and reinstalled the spotify app several times but everytime I sign-in, it always says wrong username/email but when...

Newbie

Hi! I'm using my hubby's old phone. We maintain different spotify premium accounts however I can't log into my account. I have deleted and reinstalled the spotify app several times but everytime...

osornios

Spotify Star

585 Views

1 replies

0 likes

Login
  • 585 Views
  • 1 replies
  • 0 likes

Spotify out of the country

I left the country and ever since haven't been able to log onto my Spotify account since then. It's been five months now that I haven't been able to login into my Spotify. Spotify tells me my account isn't recognizable, but then when I try creating a...

Newbie

I left the country and ever since haven't been able to log onto my Spotify account since then. It's been five months now that I haven't been able to login into my Spotify. Spotify tells me my account...

osornios

Spotify Star

251 Views

1 replies

0 likes

Account
Login
  • 251 Views
  • 1 replies
  • 0 likes

Lost Spotify and email password

I can currently only log into my Spotify account through Facebook. I don't want to log in through fb anymore, but the problem is I can't remember my Spotify password, and I can't have them send it to my email address because I forgot the email addres...

Regular

I can currently only log into my Spotify account through Facebook. I don't want to log in through fb anymore, but the problem is I can't remember my Spotify password, and I can't have them send it to...

osornios

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Can't log in via Facebook

Hi all, I have a second £4.99/month account that I can't log in to via Facebook. When I open Spotify on my desktop and try, my browser opens briefly, then closes and Spotify shows error code 3: username/password incorrect. When I try logging in via F...

Visitor

Hi all,   I have a second £4.99/month account that I can't log in to via Facebook. When I open Spotify on my desktop and try, my browser opens briefly, then closes and Spotify shows error code...

osornios

Spotify Star

247 Views

1 replies

0 likes

Account
Login
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add family members

Hi,I purchased a year's subscription of Premium for Family but I don't have the option to add my family.When I select "Premium for Family" in my account it just takes me to the subscription page.I have paid for it and received my receipt and my accou...

Newbie

Hi, I purchased a year's subscription of Premium for Family but I don't have the option to add my family. When I select "Premium for Family" in my account it just takes me to the subscription pag...

ZullyB

Roadie

502 Views

1 replies

0 likes

Account
  • 502 Views
  • 1 replies
  • 0 likes

Spotify contact telephone number

Can anyone help please cannot login to my premium account. it comes up with an old free account and doesnt allow me to access the premium account. I contacted premium support 3 times and they have not responded at all. Is there a contact number I can...

Visitor

Can anyone help please cannot login to my  premium account. it comes up with an old free account and doesnt allow me to access the premium account.  I contacted premium support 3 times...

KatesHere

Community Legend

2135 Views

5 replies

0 likes

  • 2135 Views
  • 5 replies
  • 0 likes

Charged twice per month

Hey, my name is Rachael and I am being charged once for spotify usa and again for spotify USA New York NY. I need this to stop and I need to be reimbursed for all the extra charges. Thank you.

Newbie

Hey, my name is Rachael and I am being charged once for spotify usa and again for spotify USA New York NY. I need this to stop and I need to be reimbursed for all the extra charges. Thank you.&n...

KatesHere

Community Legend

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Logging in

I haven't been able to sign into my account from Facebook for the past 2 days. This is the first time this has happened and it brings me to this image and then my phone freezes or the app closes. Anybody else have this issue or can help?

Newbie

I haven't been able to sign into my account from Facebook for the past 2 days. This is the first time this has happened and it brings me to this image and then my phone freezes or the app closes. Any...

KatesHere

Community Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Solved!! I'm not receiving my reset email! Logged out

I forgot the password to my account, and I tried resetting it, it says that it sent the reset email to me but I haven't got it.

Casual Listener

I forgot the password to my account, and I tried resetting it, it says that it sent the reset email to me but I haven't got it.   

brunobaby30010

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Solved!! Account Disabled

My account was recently disabled as a result of failed payment.In the email I got from Spotify, it stated thus - "Your payment provider recently recalled an unauthorised payment for Spotify Premium. We’ve now returned the funds, and disabled your Spo...

Casual Listener

My account was recently disabled as a result of failed payment. In the email I got from Spotify, it stated thus - "Your payment provider recently recalled an unauthorised payment for Spotify Premi...

EthanS1

Community Legend

1354 Views

3 replies

0 likes

Account
  • 1354 Views
  • 3 replies
  • 0 likes

Hacked Facebook

Just earlier this week my facebook was hacked (my passwords are changed, and someone is using my photos as their own) and all of the three-party platforms who were associated with it has now received a password changed. Seeing that my Spotify account...

Newbie

Just earlier this week my facebook was hacked (my passwords are changed, and someone is using my photos as their own) and all of the three-party platforms who were associated with it has now received...

EthanS1

Community Legend

706 Views

1 replies

0 likes

Account
  • 706 Views
  • 1 replies
  • 0 likes

Spotify Premium Sorunu

Yeni hesap açtım premium satın aldım premiumum gelmedi yardım edin. 2 kere ödeme yaptım

Newbie

Yeni hesap açtım premium satın aldım premiumum gelmedi yardım edin. 2 kere ödeme yaptım

Maxim

Spotify Star

362 Views

3 replies

0 likes

Account
Premium
  • 362 Views
  • 3 replies
  • 0 likes

Superuser Contribution Went from premium to a family account, after today we are suddenly on "free"

Hi there!Pretty much the title of the post; for a long time I was the only user of Spotify in the household, but ever since my family got more tablets going they have been into Spotify aswell. So after a long time I decided to change my premium to a ...

Casual Listener

Hi there! Pretty much the title of the post; for a long time I was the only user of Spotify in the household, but ever since my family got more tablets going they have been into Spotify aswell. So...

FabianS_Bogota

Roadie

257 Views

1 replies

0 likes

Account
Premium
Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Sem acesso

Não consigo ter acesso a minha conta Spotify nem através do Facebook e nem via login. Via Facebook da o erro 404 e via login diz que já criei uma conta com esse e-mail. Porém estou na opção entrar e não em criar conta.

Newbie

Não consigo ter acesso a minha conta Spotify nem através do Facebook e nem via login. Via Facebook da o erro 404 e via login diz que já criei uma conta com esse e-mail. Porém estou na opção entrar e ...

Bittencourt

Spotify Star

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium is updated on Globe but Spotify app says I still need to pay

So I just paid for spotify premium via globe and the spotify app still says that I have to pay to enjoy Spotify Premium.I'm very frustrated.At first, i attempted to pay for premium using the spotify app, so I typed in my mobile number and patiently w...

Newbie

So I just paid for spotify premium via globe and the spotify app still says that I have to pay to enjoy Spotify Premium. I'm very frustrated. At first, i attempted to pay for premium using the spot...

FabianS_Bogota

Roadie

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family

Hi, I've subscribed to Spotify Family here in the Philippines. After a month, my family members were removed from my group and now I still can't get them in with the invite links available when I add them. They were asked to input our address, but it...

Newbie

Hi, I've subscribed to Spotify Family here in the Philippines. After a month, my family members were removed from my group and now I still can't get them in with the invite links available when I add...

FabianS_Bogota

Roadie

399 Views

1 replies

0 likes

Premium
Subscription
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan familiar: se olvido confirmar el domicilio

Buenas Noches, todos vivimos en mismo domicilio tenia 5 subcuentas, pero no vieron el correo de solicitaba los datos de confirmación del domicilio y regresaron a las cuentas basicas los volvi a dar de alta como subcuentas.... les pide los datos del d...

Newbie

Buenas Noches, todos vivimos en mismo domicilio tenia 5 subcuentas, pero no vieron el correo de solicitaba los datos de confirmación del domicilio y regresaron a las cuentas basicas los volvi a dar d...

FabianS_Bogota

Roadie

823 Views

1 replies

1 likes

  • 823 Views
  • 1 replies
  • 1 likes

Solved!! How can I change privacy settings so my playlist doesn't appear on Google search engine pages?

When details of my spotify account appear in Google, recent songs I've played are also there. Is there a way to not have these public?

Newbie

When details of my spotify account appear in Google, recent songs I've played are also there.  Is there a way to not have these public?

PilotAC

Community Legend

1641 Views

1 replies

1 likes

  • 1641 Views
  • 1 replies
  • 1 likes