Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653585 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733970 Views
18 replies
29 likes
Hi, Can anyone help? I'm trying to activate a premium for family subcription, but eveytime I upgrade to premium I either get offered 30 day free trial or asked to put my payment details in. I'm not paying the bill, do i still need to enter my payment...
Hi, Can anyone help? I'm trying to activate a premium for family subcription, but eveytime I upgrade to premium I either get offered 30 day free trial or asked to put my payment details in. &nb...
Casual Listener
400 Views
2 replies
0 likes
Hi, as the title says,i cant log in to spotify with my credentials.I just started the 7 day free trial on my mobile phone yesterday.Now I installed spotify on my computer.I can log in to my account on spotify.com,but spotify desktop just gives me an ...
Hi, as the title says,i cant log in to spotify with my credentials. I just started the 7 day free trial on my mobile phone yesterday. Now I installed spotify on my computer. I can log in to my acc...
Casual Listener
442 Views
2 replies
0 likes
Hi, Ive been paying for a premium account and using it on my phone. i logged onto desktop for the first time today and the account is free and my playlists have gone - does this eman there is a m duplicate account?
Hi, Ive been paying for a premium account and using it on my phone. i logged onto desktop for the first time today and the account is free and my playlists have gone - does this eman there i...
Spotify Star
147 Views
1 replies
0 likes
Bonjour,Je viens de reprendre l'option Spotify Premium avec mon forfait mobile Bouygues Telecom, mais mon compte reste en Free. J'ai contacté le support Bouygues qui me dit que tout est ok de leur côté et que je dois voir avec Spotify.J'ai cherché su...
Bonjour, Je viens de reprendre l'option Spotify Premium avec mon forfait mobile Bouygues Telecom, mais mon compte reste en Free. J'ai contacté le support Bouygues qui me dit que tout ...
Spotify Star
781 Views
3 replies
0 likes
Hello everyone,Sorry for my English.Can you tell me how to resell Spotify cards. I have an electronics store, but I do not find how to resell them.Thank you very much.
Hello everyone, Sorry for my English. Can you tell me how to resell Spotify cards. I have an electronics store, but I do not find how to resell them. Thank you very much.
Spotify Star
787 Views
3 replies
0 likes
Can we use spotify student in Finland, or is it only in US?
Can we use spotify student in Finland, or is it only in US?
Community Legend
1508 Views
1 replies
0 likes
How to disconnect Spotify from Facebook?
How to disconnect Spotify from Facebook?
Community Legend
684 Views
1 replies
0 likes
Hi, My Spotify Premium account: Elvizify is hacked. Someone is using the account and i´m being charged. I can´t accsess the account or reset the password because the person hacked it has probably changed the email adress as well. Can someone please h...
Hi, My Spotify Premium account: Elvizify is hacked. Someone is using the account and i´m being charged. I can´t accsess the account or reset the password because the person hacked it has pro...
Community Legend
871 Views
1 replies
0 likes
Hello Spotify, yesterday I received an Email from you with the information about the change of my emailadress in my Premium Account. My account appears to have been hacked and hijacked by another user. Someone else has changed the email and password....
Hello Spotify, yesterday I received an Email from you with the information about the change of my emailadress in my Premium Account. My account appears to have been hacked and hijacked by an...
Spotify Star
835 Views
1 replies
0 likes
I pay for Spotify premium student for $4.99 and this month I got charged $9.99. How can I get a refund?
I pay for Spotify premium student for $4.99 and this month I got charged $9.99. How can I get a refund?
Composer
213 Views
1 replies
0 likes
Tenia cuenta premium familar, no tuve ningún problemas hasta hace poco, que me llego un correo para verificar la dirección con el titular (que es mi hermano) luego me llega correo q no se puedo comprobar domicilio, y me paso a cuenta free, mi hermano...
Tenia cuenta premium familar, no tuve ningún problemas hasta hace poco, que me llego un correo para verificar la dirección con el titular (que es mi hermano) luego me llega correo q no se puedo compr...
Newbie
517 Views
2 replies
0 likes
I dont ever remember signing up for Spotify premium or using Spotify ever. However for the last few months I'm seeing a $14.99 charged on my credit card. Could you please explain why and I seek refund of the amount that was debitted from my credit ca...
I dont ever remember signing up for Spotify premium or using Spotify ever. However for the last few months I'm seeing a $14.99 charged on my credit card. Could you please explain why and I seek ...
Composer
244 Views
1 replies
0 likes
Hey! So, my dad recently bought me a nice $15 iTunes card. I immediately thought of getting Spotify Premium. I went onto the app, fiddled around, whatever. I couldn't find a way to pay with my iTunes card. I then went online and apparently you can't ...
Hey! So, my dad recently bought me a nice $15 iTunes card. I immediately thought of getting Spotify Premium. I went onto the app, fiddled around, whatever. I couldn't find a way to pay with my iTunes...
Newbie
1389 Views
2 replies
0 likes
I just bought spotify premium twice, i still get ads and linited skips and i cant choose the songs i want. I paid using Mol or Money online and the receipt is in my email. I already tried other accounts including my facebook and i tried logging in wi...
I just bought spotify premium twice, i still get ads and linited skips and i cant choose the songs i want. I paid using Mol or Money online and the receipt is in my email. I already tried other accou...
Casual Listener
243 Views
2 replies
0 likes
Pago por Spotify premium cada mes y no me deja tener premium mi cuenta, ya hice lo que sugieren
Pago por Spotify premium cada mes y no me deja tener premium mi cuenta, ya hice lo que sugieren
Not applicable
232 Views
1 replies
0 likes
Few days i was listening to musc on spotify ofc then randomly the song stopped i look at the device manager to connect to my computer again and it says "connected to emannuel pc" I haven't gave out my account to anyone so it was weird but i just igno...
Few days i was listening to musc on spotify ofc then randomly the song stopped i look at the device manager to connect to my computer again and it says "connected to emannuel pc" I haven't gave out m...
Newbie
386 Views
3 replies
0 likes
Preciso urgentemente mudar o meu nome de usuário, como eu faço isso?
Preciso urgentemente mudar o meu nome de usuário, como eu faço isso?
101602 Views
0 replies
52 likes
I received a six month premium subscription as a gift, can I modify the subscription for the premium family by paying that the difference between the two subscriptions? Thanks
I received a six month premium subscription as a gift, can I modify the subscription for the premium family by paying that the difference between the two subscriptions? Thanks
Spotify Star
200 Views
1 replies
0 likes
Someone has taken over my spotify! music and all.. looks to be in the Orient. Have already reinstalled and she still lives in my Spotify plus all of my music is gone!I'm bummed!
Someone has taken over my spotify! music and all.. looks to be in the Orient. Have already reinstalled and she still lives in my Spotify plus all of my music is gone! I'm bummed!
Community Legend
257 Views
1 replies
0 likes
I have checked my account. It says free. Emailed trying to fix it. Stupid fkn automated bs reply. I CANNOT cancel my subscription if it SAYS FREE ALREADY. You guys owe me like 6 months worth. I AM FURIOUS. And YES I responded to emails.
I have checked my account. It says free. Emailed trying to fix it. Stupid fkn automated bs reply. I CANNOT cancel my subscription if it SAYS FREE ALREADY. You guys owe me like 6 months worth. I AM FU...
Spotify Legend
210 Views
1 replies
0 likes
