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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9089 Views
  • 1 replies
  • 9 likes
  • Security
  • 9089 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482540 Views
  • 979 replies
  • 111 likes
  • Account
  • 482540 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211016 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211016 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121009 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121009 Views
  • 72 replies
  • 12 likes

Solved!! Login problems after disconnect from Facebook - cant login

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to my account. I can't find a way to receive a new passw...

  • Newbie
  • Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to ...
  • MissMarpleS
  • Newbie
  • 2451 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2451 Views
  • 4 replies
  • 0 likes

How can I recover my playlists from an account that was deactivated because of credit card problems

hi, I had my account deactivaded because I had a problem with my credut card. I have to create a new account, but I dont want to loose my playlists.. does anyone know how to recover my old account or my playlists? thanks

  • Newbie
  • hi,    I had my account deactivaded because I had a problem with my credut card. I have to create a new account, but I dont want to loose my playlists.. does anyone know how to recover my...
  • KatesHere
  • Community Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Spotify shows my Facebook profile picture - I log in with email and don't connect to Facebook

HelloI'm wondering if anyone has encountered this before. I'm curious as to how my facebook profile picture shows up on Spotify, since I made my account with my email and not facebook, and I also don't connect spotify to facebook. On my profile page,...

  • Casual Listener
  • Hello I'm wondering if anyone has encountered this before. I'm curious as to how my facebook profile picture shows up on Spotify, since I made my account with my email and not facebook, and I also...
  • anniehalogen
  • Newbie
  • 9437 Views
  • 8 replies
  • 8 likes
  • 9437 Views
  • 8 replies
  • 8 likes

Cobrança de duas contas no cartão de crédito

Olá, esse mês na fatura do cartão, veio dua cobranças referentes ao valor de R$ 16,90. Gostaria de saber como posso cancelar uma das contas que eventualmente possam ter sido ativadas.

  • Visitor
  • Olá, esse mês na fatura do cartão, veio dua cobranças referentes ao valor de R$ 16,90. Gostaria de saber como posso cancelar uma das contas que eventualmente possam ter sido ativadas. 
  • Bittencourt
  • Spotify Star
  • 1273 Views
  • 1 replies
  • 0 likes
  • 1273 Views
  • 1 replies
  • 0 likes

Aparecen cargos dobles

Me aparecen dobles cargos a mi tarjeta y ya chequé si tengo otra cuenta y no, por favor necesito ayuda para solucionar esto.

  • Newbie
  • Me aparecen dobles cargos a mi tarjeta y ya chequé si tengo otra cuenta y no, por favor necesito ayuda para solucionar esto.
  • Aruizmino
  • Casual Listener
  • 3718 Views
  • 3 replies
  • 0 likes
  • 3718 Views
  • 3 replies
  • 0 likes

Solved!! I get no emails to reset password to my hotmail

I have sent email to support two times now, first was 04/13-17. And 06/06-17And gets no response back. My case:Forgotten my password to Spotify, and i get no emails to reset password to my hotmail.Tried several times and checked both junk and inbox.H...

  • Casual Listener
  • I have sent email to support two times now, first was 04/13-17. And 06/06-17 And gets no response back.   My case: Forgotten my password to Spotify, and i get no emails to reset password to ...
  • MusicAlex
  • Casual Listener
  • 1693 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1693 Views
  • 2 replies
  • 0 likes

Premium account ended

My Premium account has ended by it self. Why is that?

  • Casual Listener
  • My Premium account has ended by it self. Why is that?
  • Bittencourt
  • Spotify Star
  • 444 Views
  • 4 replies
  • 0 likes
  • Account
  • 444 Views
  • 4 replies
  • 0 likes

Solved!! No notifications for Collaborative Playlist changes by Family Members

Steps to replicate: 1. Create a new playlist2. Make it collaborative.3. Send the link to a Spotify member who is on your Family Plan, who follows the playlist now.4. Add a song to the playlist.5. The other members who are following do not get emails ...

  • Community Legend
  • Steps to replicate:  1. Create a new playlist 2. Make it collaborative. 3. Send the link to a Spotify member who is on your Family Plan, who follows the playlist now. 4. Add a song to the pl...
  • kspen
  • Newbie
  • 9609 Views
  • 14 replies
  • 2 likes
  • Other
  • 9609 Views
  • 14 replies
  • 2 likes

Superuser Contribution uncensored songs becoming censored

I haven't really lost playlist music except for playing certain artists that 1 or 2 days ago The words were not censored and today when I go to play say limp biskit for instance the song hot dog, off chocolate starfish album, all of a sudden it's com...

  • Newbie
  • I haven't really lost playlist music except for playing certain artists that 1 or 2 days ago The words were not censored and today when I go to play say limp biskit for instance the song hot dog, off...
  • Jack
  • Roadie
  • 951 Views
  • 3 replies
  • 1 likes
  • Account
  • 951 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution someone used my account, now all playlists lost

hi! Someone seems to have recently logged into my account.Not sure if all of this is related, but: 1. I connected my account to the Sonos speaker of a friend2. A few days later wierd music was playing already when I opend the mobile app, but it wasn'...

  • Casual Listener
  • hi!  Someone seems to have recently logged into my account. Not sure if all of this is related, but:  1. I connected my account to the Sonos speaker of a friend 2. A few days later wier...
  • Jack
  • Roadie
  • 579 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 579 Views
  • 3 replies
  • 0 likes

i have premium but the wrong account

Hi all, i have a premium account for every month , but it activated on the wrong account i quess.. Can i change that?

  • Newbie
  • Hi all,    i have a premium account for every month , but it activated on the wrong account i quess..  Can i change that?  
  • kejt_
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution my other account was hacked!

i got an email stating that i did change my prem accounts email even tho i did'nti can access the account now !i've send and email to account-details-changed@spotify.comidk what to do or who to reach.please help !emad

  • Casual Listener
  • i got an email stating that i did change my prem accounts email even tho i did'nt i can access the account now ! i've send and email to account-details-changed@spotify.com idk what to do or w...
  • Jack
  • Roadie
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account paused playing elsewhere

Anyone ever run into this? My account is tied to my Facebook login. I keep getting my music paused and it says it's playing elsewhere. I've since changed my login password twice and have logged myself out of all devices multiple times, yet it keeps h...

  • Newbie
  • Anyone ever run into this? My account is tied to my Facebook login. I keep getting my music paused and it says it's playing elsewhere. I've since changed my login password twice and have logged mysel...
  • Jack
  • Roadie
  • 375 Views
  • 2 replies
  • 0 likes
  • Account
  • 375 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email in use username unknown

Hi, I need some help, I'm trying to get premium for my family, however when I used my email address it showed there was already an account, I asked for the password reset and when I did it showed a profile for someone I don't know, I tried to update ...

  • Newbie
  • Hi,   I need some help, I'm trying to get premium for my family, however when I used my email address it showed there was already an account, I asked for the password reset and when I did it s...
  • Jack
  • Roadie
  • 576 Views
  • 2 replies
  • 0 likes
  • 576 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cant change my country

So i recently ended my free premium trial. Once the trial ended, I have been unable to log back into my account on the desktop and mobile app(error code 403). I keep trying to change my country to fix this, but it says my email is taken. I live in Ca...

  • Casual Listener
  • So i recently ended my free premium trial. Once the trial ended, I have been unable to log back into my account on the desktop and mobile app(error code 403). I keep trying to change my country to fi...
  • Jack
  • Roadie
  • 318 Views
  • 2 replies
  • 0 likes
  • Account
  • 318 Views
  • 2 replies
  • 0 likes

Solved!! Invite Member to Family Plan

Hi I was looking to invite a member to my family plan but there is no invite button anywhere or area to change the family plan to increase members.

  • Casual Listener
  • Hi I was looking to invite a member to my family plan but there is no invite button anywhere or area to change the family plan to increase members.    
  • alhobbsy
  • Newbie
  • 2583 Views
  • 7 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
  • 2583 Views
  • 7 replies
  • 2 likes

Superuser Contribution spotify.globe.com.ph/broadband

Hi, Globe in the Philippines partnered with Spotify. The Globe broadband plan that I got comes with a free Spotify premium subscription. However, I am unable to register my account marvin_d_tan@yahoo.com because it is saying that it is already a prem...

  • Newbie
  • Hi,   Globe in the Philippines partnered with Spotify. The Globe broadband plan that I got comes with a free Spotify premium subscription. However, I am unable to register my account marvin_d_...
  • jhbaldono
  • Casual Listener
  • 1640 Views
  • 3 replies
  • 0 likes
  • 1640 Views
  • 3 replies
  • 0 likes

Me dice que no existe una cuenta con mis datos y ya me había registrado

Me acabo de registrar y hoy mismo intente iniciar sesión en otro dispositivo (ya había cerrado sesión en el anterior) y me sale un cuadro te texto azul que dice que no hay una cuenta con ese correo. Ya intenté en ambos dispositivos y es lo mismo.

  • Newbie
  • Me acabo de registrar y hoy mismo intente iniciar sesión en otro dispositivo (ya había cerrado sesión en el anterior) y me sale un cuadro te texto azul que dice que no hay una cuenta con ese correo. ...
  • alexandra19576
  • Newbie
  • 370 Views
  • 1 replies
  • 0 likes
  • Account
  • 370 Views
  • 1 replies
  • 0 likes

Download Once

HI.Can I download songs on PC only then copy the music files to my phone so there will be no need to download them again ???

  • Newbie
  • HI. Can I download songs on PC only then copy the music files to my phone so there will be no need to download them again ???
  • Maxim
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • Account
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo conectar ao face e mudar os numeros da conta

Salve povão! Eu utilizava esta conta vinculada a um antigo facebook, disvinculei e apaguei ele, agora quero fazer o vinculo novamente no facebook na conta nova, com o mesmo email porém não consigo fazer e além do mais fico com esse número como se fos...

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  • Casual Listener
  • Salve povão! Eu utilizava esta conta vinculada a um antigo facebook, disvinculei e apaguei ele, agora quero fazer o vinculo novamente no facebook na conta nova, com o mesmo email porém não consigo fa...
  • Bittencourt
  • Spotify Star
  • 868 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 868 Views
  • 1 replies
  • 0 likes