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Cannot Login With Correct Password

Cannot Login With Correct Password

I am trying to log in to the Spotify app on my Mac with my email address, I am certain I am using the correct email and username and it keeps saying that the password is incorrect with error code 3. Please help!

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2 Replies

Have you tried resetting your password?

Hi @enrgyzap thanks for posting in the Spotify Community! 

 

If you're using the Spotify desktop app then when signing in you'll only need to use your username rather than the full email. For example rather than userperson@emailaddress.com you would just enter userperson. 

 

Hopefully that will help you get in to your account and back to listening to music! 

 

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