Help Wizard

Step 1


Cannot change e-mail adress

Cannot change e-mail adress

My account is logined based on facebook,which means that i need to change my e-mail adress on facebook website.Yet,Spotify's website didn't show any change on my email adress even though i have already change my eail adress on facebook website.


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1 Reply

Hey @kevin07009, welcome to the community!


This could be happening if you have a Spotify account already linked to the new email address. Try resetting the password here by typing the new email address you used.


If you do have an account, you'll need to close it first. Once the account is closed, your email address should be released, so just try updating it on Facebook one more time.


Let me know if this does the trick.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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