Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot get premium on phone after subscribing on desktop

Cannot get premium on phone after subscribing on desktop

Hi! I purchased Spotify premium on my desktop (because I could not see a way to buy it on my phone). But now I still am not able to get it on my phone. i have logged in and logged out multiple times, all using my Spotify password (as opposed to facebook login). Any advice? I really only plan on using it on my phone and not my desktop computer, so... I need it.

THanks!

Reply
1 Reply

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random