Help Wizard

Step 1


Cannot see subscription button

Cannot see subscription button

Subscription button is missing  in my account

What do i need to do for it to appear ?



1 Reply

Hi There. Thank you for reaching out to the Community. You should be able to see the subscription button between the available plans and the edit profile. Attachment below


Screen Shot 2020-07-11 at 8.17.27 AM.png

Now, of course, I am on the Family Plan but usually, in that spot, it changes between student/premium family/free/individual/duo. Now of course it might not be in between but if it isn't, try the Available Plans button and see if it shows your subscription.


Hope this Helps! Have a wonderful day.

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