Cannot upgrade subscription

[user-removed]

Help! I've had my seven-day trial and now I'm trying to sign up for the 30-day trial prior to subscribing to the Premium service. However, whenever I click on "Get Premium", click on the 30-day trial option and the payment type, I'm taken to a screen which *says* "Enter card details", but is completely blank! I've tried this now from my mobile, iPad and PC, always with the same results.

My 7-day trial has now expired. HOW DO I GET PREMIUM???????

[katjaaapala]

I have the exact same problem. Also tried with my mobile, tablet and pc with no success. Pls correct this asap.

---

[Joe]

Hi. Is this happening when you go in from the upgrade page? Mobile browsers seem to have problems but a PC should work fine. Could you maybe try a different browser on your PC?

[katjaaapala]

Hi,

Whatever the reason for the error was, now it's gone and I was able to upgrade with no problems on my mobile. Next time I'll try to be more patient and try again later 🙂

[Joe]

Must have been a temporary glitch. Glad you got it sorted and welcome to Spotify 🙂