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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have talked to spotify before and they stopped charging for a couple of months but now they have charged me for the last two months.
I have no idea what's going on with my Spotify Premium. I'm clearly being charged each month on my credit card, and it works on my iPhone (no ads, all my playlists show up). When I log in on my internet browser, however, my playlists don't show up, I...
Hi all. Had this problem at the end of Aug, and used the device Id process, to connect my devices. (as the facebook option did not work). All worked fine until a couple of days ago, when all devices looked for 're-authorise' Spotify from Sonos. I rem...
hey on my bank account i can see, spotify received a payment for 9,99 € on the 16.6. juni but still my account info sais, im free? could u check it please
Hi I just bought spotify premium and it won't let me go offline with it. I have tried deleting the app and downloading it back but that didn't work. Please help!
Hello,Each two months i buy a Spotify-card with a value of 10,00 EUR. I upgrade my account to a "two month Spotify Unlimited".So today i did buy a Spotify Gift Card from another shop. I recieved a gift card and not a fysical card like a credit-card (...
Hi, I am able to log into my account on my computer using my facebook details but i have been trying to log into my account on an Integra but it only accepts spotify details not facebook details. I have foun dmy spotify username (1255140743) but when...
Though I am sure that my card will be billed appropriately, the image displayed under payment preferences suggests that I inputted a MasterCard number when I inputted a Visa number. I don't know if you have any code to handle on-the-fly checks of the...
Hi my ex has my account on her phone please an tou log me out of all devises
Hi Guys, after deleting the Spotify Facebook app I have lost my premium account and my playlists are gone. I have seen similar behaviour in other posts but i did not find any solution or a fix for that. Support contact form seems to be not very commu...
How can I change my username to be my mail account? Can I delete the old account and create a new one? I tried but it says that the email address is already in use. Thanks Tom
I just bought spotify premium for 4.45€ and when I opened the app I couldn't do anything i was told air could. I can't listen in offline mode and I still hear commercials... So frustrating because I really don't know what to do and I've seen people t...
Hello Everytime i press ''Log in with facebook'' it says "It looks like you already have a Spotify account with the email [my email adresss]. Please login below" , this is in spotify.com site. With Spotify windows client ( i have windows 8.1 64bit) m...
Hi there I am trying to cancel my membership but I am finding this very hard. Can you please help? I think a number of people have complained already about this.
Hi there. I am trying to change my credit card details for my account, but when I go to SUBSCRIPTIONS I cannot change anything all it says is this "The last purchase with this payment method was declined by your bank or payment provider.The bank has ...
I've got a bunch of playlists, and a lot of them are public. But when I go onto my profile, it just says "this user has not published any playlists". My spotify profile: c4k3m0nst3r A random playlist that I know I have set to public: Når man ligger h...
Hi folks, I've just started having random problems on the Spotify website. For example, when I log in, if I choose to go back to the Spotify home page, I get a screen with this on it: {"msg":"","error":false,"redirect":"\/uk\/account\/overview\/","us...
Hi, My Spotify account is registered in Sweden, and my Spotify UI language is in English, on my laptop, on my android phone. Since a few months though I receive my notification emails in German. I don't think I have ever used Spotify in Germany, neit...
I just gotta start off by saying it's pretty poor design to make it impossible to change username or email if you start an account through Facebook, I just don't see the efficiency behind relying on 3rd party services to maintain records on your cust...
Hello, Half a year ago I canceled my subscription for Premium. 5-6 Hours ago I resubscribed again but even now it still says that I am a free user. Last time I subscribed I was instantly a Premium member. I really want to sync up my phone with my old...