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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14854 Views

7 replies

11 likes

Security
  • 14854 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554363 Views

991 replies

116 likes

Account
  • 554363 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131226 Views

74 replies

12 likes

Account
Login
Premium
  • 131226 Views
  • 74 replies
  • 12 likes

stop paying for spotify

I also have that problem that i have unsuscribe my account but i just see that i have paid for a new month. Coukd you please unsuscribe my account so i wont pay anymore? I have tried to do everything wo was written but i cant see it have been done..

B...

Newbie

I also have that problem that i have unsuscribe my account but i just see that i have paid for a new month. Coukd you please unsuscribe my account so i wont pay anymore? I have tried to do everything...

Peter__

Community Legend

680 Views

4 replies

1 likes

Other
  • 680 Views
  • 4 replies
  • 1 likes

Student Discount

I am being charged 10.94 each month despite putting in that I go to Emory University. Does anyone know how to get the student discount for spotify premium? (I thought it was 4.99)/do you think they will refund the extra money being charged?

Newbie

I am being charged 10.94 each month despite putting in that I go to Emory University. Does anyone know how to get the student discount for spotify premium? (I thought it was 4.99)/do you think they w...

Peter__

Community Legend

1386 Views

9 replies

0 likes

  • 1386 Views
  • 9 replies
  • 0 likes

Premium subscriber -- but can't connect abroad

Hi -- I have a Spotify Premium subscription. I'm currently in South Africa, and have been having continuous connection problems lately (as in, the over the past week -- prior to that things have worked without a glitch). Now most of the time the Spot...

Casual Listener

Hi --   I have a Spotify Premium subscription. I'm currently in South Africa, and have been having continuous connection problems lately (as in, the over the past week -- prior to that thing...

Peter__

Community Legend

902 Views

3 replies

0 likes

  • 902 Views
  • 3 replies
  • 0 likes

set a time in and a time out (cue) for each songs of a playlist

I made a fabulous playlist for a dance party this week-end. BUT so many songs have beginings and ends that should be eliminated to keep the dance floor moving. For example, in iTunes (info/options/start time 0:00 stop time 0:00) it is possible to set...

Casual Listener

I made a fabulous playlist for a dance party this week-end.  BUT so many songs have beginings and ends that should be eliminated to keep the dance floor moving.  For example, in iTunes (inf...

Peter__

Community Legend

4047 Views

2 replies

0 likes

Premium
  • 4047 Views
  • 2 replies
  • 0 likes

I just redeemed my spotify to unlimited and it won't let me listen to my music offline

So last time I redeemed my spotify card it let me play music offline but I clicked premium and this time when I redeemed it there was no premium so I clicked unlimited and now it won't let me at my music offline what should I do

Newbie

So last time I redeemed my spotify card it let me play music offline but I clicked premium and this time when I redeemed it there was no premium so I clicked unlimited and now it won't let me at my m...

Peter__

Community Legend

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

change payment date

Hello, I would like to change the payment date to the 30th of each month, instead of 18 as it is now. Thanks in advance, Margareta Grunnelind magganlejon

Newbie

Hello,  I would like to change the payment date to the 30th of each month, instead of 18 as it is now.  Thanks in advance,   Margareta Grunnelind magganlejon

Peter__

Community Legend

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Someone has taken over my account!

Someone named Adrian Garcia has taken over my account. All my playlists are gone and his name is at the top right hand side with his picture. It says " user Adrian Garcia " but it is my account. Help and restore my spotify!

Newbie

Someone named Adrian Garcia has taken over my account. All my playlists are gone and his name is at the top right hand side with his picture. It says " user Adrian Garcia " but it is my account. Help...

Peter__

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Solved!! How do I cancel Premium?

I had a free 6 month Spotify Premium because my dad won something at work and he put Premium to my phone so... How do I change back to the free Spotify? I would LIKE To keep Premium but we can't afford it so.... Please guys, answer me quick. I can't ...

Newbie

I had a free 6 month Spotify Premium because my dad won something at work and he put Premium to my phone so... How do I change back to the free Spotify? I would LIKE To keep Premium but we can't affo...

Peter__

Community Legend

1796 Views

1 replies

0 likes

Account
Free
Premium
  • 1796 Views
  • 1 replies
  • 0 likes

getingspotify premium serivce first 30 dayes free

i have a spotify account id is 12151108885 right now i get spotify free with ads i want to get spotify premim/free for 30 days/freetrail=1 when i go to payment planthe visa mastercard choice has a dot be side i cant enter my visa card number called u...

Casual Listener

i have a spotify account id is 12151108885 right now i get spotify free with ads i want to get spotify premim/free for 30 days/freetrail=1 when i go to payment planthe visa  mastercard choice ha...

Peter__

Community Legend

187 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Delete Account

Hi, i want to delete my account because i don't use it anymore, i've tried to send a request by the contact form but i only received an email that says that i can find help on the community...

Visitor

Hi, i want to delete my account because i don't use it anymore, i've tried to send a request by the contact form but i only received an email  that says that i can find help on the community...

kbrooksc

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Artist Spotify

Hello, We are a band trying to organize our music library on Spotify, we submited our work with "CD Baby" 3-4 weeks ago and our music does not show up as an Artist or even the Album itself. We read that we have to fill the "Spotify Verification Reque...

Casual Listener

Hello,  We are a band trying to organize our music library on Spotify, we submited our work with "CD Baby" 3-4 weeks ago and our music does not show up as an Artist or even the Album itself. We...

Perahelion

Casual Listener

441 Views

3 replies

0 likes

Account
Other
Subscription
  • 441 Views
  • 3 replies
  • 0 likes

Solved!! Signing into spotify on different computer

If I sign into my account on a different computer, will my playlists still appear?

Newbie

If I sign into my account on a different computer, will my playlists still appear?

Taylor

Community Legend

3398 Views

1 replies

0 likes

  • 3398 Views
  • 1 replies
  • 0 likes

Need to delete my account

Can u delete my account thanks

Newbie

Can u delete my account thanks

Joe

Community Legend

277 Views

3 replies

0 likes

  • 277 Views
  • 3 replies
  • 0 likes

Accidentally got Unlimited.

Hi All,I just redeemed a spotify gift card to get a month of premium and I accidentally selected 2 months of unlimited, which I don't have a use for because I mainly use spotify on my mobile. Is there any way to switch?

Newbie

Hi All, I just redeemed a spotify gift card to get a month of premium and I accidentally selected 2 months of unlimited, which I don't have a use for because I mainly use spotify on my mobile. Is ...

Joe

Community Legend

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Solved!! TWO ACCOUNTS

Hello Something have gone wrong. I have two accounts and pay for two. One is username 1160786840 Number two is Frankengel. Can you stop the one with username 1160786840 and give me a mail that it is ok. Edited out Contact Info per Spotify's Terms of ...

Newbie

Hello   Something have gone wrong. I have two accounts and pay for two.   One is username 1160786840   Number two is Frankengel.   Can you stop the one with userna...

kbrooksc

Community Legend

287 Views

1 replies

0 likes

Account
  • 287 Views
  • 1 replies
  • 0 likes

Help! All my playlists are gone!

I’ve lost my playlists All of my playlists have disappeared It's like my account has been erased and then replaced by a new one. All of my playlists are gone and I can't even find them while searching from another account. There are songs there that ...

Casual Listener

I’ve lost my playlists  All of my playlists have disappeared  It's like my account has been erased and then replaced by a new one. All of my playlists are gone and I can't even find the...

Leeijna

Casual Listener

248 Views

2 replies

0 likes

  • 248 Views
  • 2 replies
  • 0 likes

i try to ply music it tells me its playing but nothing...

its been going on with certain albums i really want to listen to for a while now so ive cancelled my payemt because ive been paying for a service i care barely use.

Casual Listener

its been going on with certain albums i really want to listen to for a while now so ive cancelled my payemt because ive been paying for a service i care barely use. 

Lauralation88

Casual Listener

439 Views

4 replies

0 likes

  • 439 Views
  • 4 replies
  • 0 likes

Cancelled Subscription?

I cancelled my premium subscription yesterday, Thursday Aug. 15th, a day before today's scheduled renewal date, but I just checked my bank account and the payment was still submitted to my bank from Spotify. I cancelled for financial reasons...to avo...

Visitor

I cancelled my premium subscription yesterday, Thursday Aug. 15th, a day before today's scheduled renewal date, but I just checked my bank account and the payment was still submitted to my bank from ...

Joe

Community Legend

335 Views

3 replies

0 likes

Premium
Subscription
  • 335 Views
  • 3 replies
  • 0 likes

Profile

Hi! My profile picture is not showing and my name is just a number id. How to fix it? Deleted Spotify on my phone and installed it again, no change.

Casual Listener

Hi! My profile picture is not showing and my name is just a number id. How to fix it? Deleted Spotify on my phone and installed it again, no change.

Joe

Community Legend

355 Views

3 replies

0 likes

  • 355 Views
  • 3 replies
  • 0 likes

Vodafone Spotify premium offer - Transferring onto existing premium account

Hi, I cancelled my Spotify Premium and waited for my last payment to expire before signing up to Spotify Premium using the link I was given by Vodafone. My account now says that it's linked to the Vodafone deal, but when I log in to my account it sti...

Casual Listener

Hi,   I cancelled my Spotify Premium and waited for my last payment to expire before signing up to Spotify Premium using the link I was given by Vodafone.   My account now says that...

Joe

Community Legend

305 Views

3 replies

0 likes

Account
  • 305 Views
  • 3 replies
  • 0 likes