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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi i was recently hacked and contacted support about the issue and my account is secure again. Unfortunately for me, all my saved/starred music (3 years+ worth) has been wiped. I recovered my playlists using the tool on the site but i rarely used the...
Some days ago, I upgraded my account from free to unlimited. I entered my credit card information and submitted. Then I got a message that I received a confirmation of my payment. I thought, well this should do it, opened Spotify and played music. Bu...
Trying to sign up for Premium, but cannot get past zip code. status just keeps going around around. zip is 78842
I logged onto my account on the website to see if I can recover my songs but it said no playlists were lost?I have beeing using spotify with Facebook details.Can a moderator or an admin help me address this issue? Everything is gone, as if it was a b...
Hello, Previously I have upgraded my account with a giftcard, spotify directly recognized everything, and gave me a Premium account. Past week I bought a new giftcard, while walking out of the store I redeemed it. And I got Spotify Unlimited So I tho...
I want to get a premium subscription, but when I've chosen the payment method and click the button, then the next page has to load, but I only get a white page. This is on my android as well on my laptop. How to get premium?
Hi, so i recently created a new account to get the summer discount and as i was listerning to music on this account i accidently conneted it to my facebook account and lost my old account that i signded up with using my facebook account. Hope that ma...
Hi, I'm desperate...After tried to change my email on Facebook I connect my account spotify with the new one and was resulting as a new account...no premium no playlists saved..nothing! My account is looking like new, just done...Please tell me that ...
EDIT: Problem solved. I just closed out second (green, not black) login screen on desktop app and then clicked on "I am new to Spotify". It let me bring over my Facebook info and all my playlists. Original post below: I recently created a Spotify acc...
Hiya , After having had numurous problems with spotify i would like to cancel my subscription .. but when it comes to the password bit .. it always says that my password is wrong ? ...... but im sure its not ..... i always log in using my facebook ac...
Hello- A few days ago I recieved an email out of the blue stating that my account had been disabled. There was information about how to re-enable the account or who to contact. What horrible service. Finally after searching around online I attempted ...
Hi folks, Previously, I logged into Spotify using my Facebook account. This account was a Premium account and had quite a few playlists set up on this account. I've changed quite a few of my email addresses lately though. I created a new Spotify acco...
I have talked to spotify before and they stopped charging for a couple of months but now they have charged me for the last two months.
I have no idea what's going on with my Spotify Premium. I'm clearly being charged each month on my credit card, and it works on my iPhone (no ads, all my playlists show up). When I log in on my internet browser, however, my playlists don't show up, I...
Hi all. Had this problem at the end of Aug, and used the device Id process, to connect my devices. (as the facebook option did not work). All worked fine until a couple of days ago, when all devices looked for 're-authorise' Spotify from Sonos. I rem...
hey on my bank account i can see, spotify received a payment for 9,99 € on the 16.6. juni but still my account info sais, im free? could u check it please
Hi I just bought spotify premium and it won't let me go offline with it. I have tried deleting the app and downloading it back but that didn't work. Please help!
Hello,Each two months i buy a Spotify-card with a value of 10,00 EUR. I upgrade my account to a "two month Spotify Unlimited".So today i did buy a Spotify Gift Card from another shop. I recieved a gift card and not a fysical card like a credit-card (...
Hi, I am able to log into my account on my computer using my facebook details but i have been trying to log into my account on an Integra but it only accepts spotify details not facebook details. I have foun dmy spotify username (1255140743) but when...