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Cant cancel my subscription!

Cant cancel my subscription!

im trying to cancel my subscription before it renews on the 29th.

 

However when i get to the cancel options, and choose my reason etc, on the final step of entering my password to confirm, it just goes back to the beginging of the questions. Not allowing me to finish the process.

 

I might be blind, but couldnt find any contact details to message someone.

 

If anyone could help, that be great, its very frustrating.

 

Regards

Reply
1 Reply

Hi. Ok I think is would be faster if you contact customer support:

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

1. Go to a "Still Need Help" Button
2. Fill the contact form with your problem description
3. You'll get an automatic email.
4. Reply that email with the same problem description.
5. Customer support will answer within 24hrs.

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