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Cant log in! Help please!

Cant log in! Help please!

Spotify wont let me log in with my original username and password, when i go to reset my password it says that i log in through facebook and i need to enter my facebook email address and password.. but when i log in through facebook all my playlists are lost and my premium scrrption is gone to! Its as if its a totally different account, which from i can see it is as my usernames are totally different! What can i do!? I cant get into the account to cancel for something im not using!

1 Reply

Hey carly, welcome to the Community.


It looks like you've ended up with two accounts - as you've said. I've gone ahead and deleted the duplicate one - try getting a new password now.


I'll also delete the other post you've made on this. Please try to avoid this if possible in future.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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