Change of Country (Subscription)

[srbandeen]

Hi there,

I have recently moved from New Zealand to the UK.  I changed my address on my Spotify account and changed my credit card details to my UK credit card but for some reason a lot of UK music on Spotify is still greyed out for me.  Like Sam Smiths new album.  Hes from the UK so presumed his album would be available for me to listen to.  I have had a premium account in NZ and have a premium account in the UK.

Any ideas?

[Joe]

I'm afraid there is music missing in all countries. Sam Sith's new album isn't available anywhere at the moment. There's a bit more background on missing music here.

[srbandeen]

But then why is even shown on spotify?  And I see people have created playlists based on his new album so surely they can listen to it otherwise why would they create a playlist?

[Joe]

It looks like the publishers have added the album here but have only made 4 tracks available so far. They do this sometimes with new releases, The playlists you are seeing were either created by adding unavailable tracks or by people who already had the album tracks as local files (MP3s).