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Hi all,
I have a free account for some years. Recently I moved from The Netherlands to Costa Rica. To be able to use Spotify here I should change my country in the profile settings. I only have the possibility to choose between Iceland and The netherlands. Odd isn't it? I already tried this in incognito mode and I'm not currently using a VPN.
How can I fix this?
Thanks in advance!
M.
Hey @martisco,
Thanks for your question. We're happy to help 🙂
Have you tried on a different device? Maybe it will also help if you try doing it through mobile data connection instead of Wi-Fi.
Let us know if that helps!
Have a nice day.
Hey @martisco,
Thanks for letting us know.
I just noticed you say you're not currently using a VPN. Do you use one normally? 🙂
Are you using any proxies?
When you try in different countries, do you get the same options or different ones?
Have a nice day 🙂
Hey @martisco,
Additionaly, we advise you to have a look here and see what it says: https://www.whatismybrowser.com/detect/ip-address-location
Let us know how it goes 🙂
Have a great day!
Hey @martisco,
Thanks for letting us know.
That's great! Do you have any idea what caused it to work? Did you change anything in your settings? 🙂
Have a nice day!
Hey @martisco,
Alright, thanks for letting us know.
Enjoy Spotify and let us know if you have any other questions 🙂
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