Charged again !

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Charged again !

Newbie

I cancelled my Spotify last month. I was refunded, as I had done it twice. I have now been charged again , even though it was supposed to have been cancelled. I want my money back.

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Re: Charged again !

Community Manager
Community Manager

Hi there, @Suzieq1973

 

Thanks for coming to the Spotify Community.

 

We're sorry to hear this. We'd recommend reaching out to Support, so that they can help more backstage.

 

You can do this one of the below ways:

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares

Facebook: https://www.facebook.com/SpotifyCares

 

Let us know how it goes.

 

Many thanks,

/M

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