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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2692 Views
  • 0 replies
  • 8 likes
  • Security
  • 2692 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454464 Views
  • 973 replies
  • 109 likes
  • Account
  • 454464 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201391 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201391 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 109931 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 109931 Views
  • 72 replies
  • 12 likes

Need to change payment method but account is disabled...

My account was recently disabled when my payment providor selected fraudulent activity and cancelled the card. I would like to go into my account and update my payment method but the account has been disabled. How can I do this without creating an en...

  • Newbie
  • My account was recently disabled when my payment providor selected fraudulent activity and cancelled the card. I would like to go into my account and update my payment method but the account has been...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! ServiceInfo scam?

I got this message on my phone, in norwegian: "Advarsel! Din Spotify konto er utgaatt. Aktiver 6 maaneder Spotify Premium Naa! Klikk her: https://goo.gl/Mnm54F" I have not done anything since i belive it is a scam... Does someone in here know anythin...

  • Newbie
  • I got this message on my phone, in norwegian: "Advarsel! Din Spotify konto er utgaatt. Aktiver 6 maaneder Spotify Premium Naa! Klikk her: https://goo.gl/Mnm54F"   I have not done anything sinc...
  • HenrikW93
  • Newbie
  • 537 Views
  • 1 replies
  • 0 likes
  • Other
  • 537 Views
  • 1 replies
  • 0 likes

Couldn't log in via desktop (windows 10)

3 days ago, my desktop app says i'm offline eventhough im sure im connected with internet. So i tried to relog. However, after logging out, i could not log in again. I clicked the LOG IN WITH FACEBOOK button but nothing happened. I even tried to log ...

  • Regular
  • 3 days ago, my desktop app says i'm offline eventhough im sure im connected with internet. So i tried to relog. However, after logging out, i could not log in again. I clicked the LOG IN WITH FA...
  • Luke
  • Spotify Star
  • 582 Views
  • 6 replies
  • 0 likes
  • Login
  • 582 Views
  • 6 replies
  • 0 likes

30 second preview not available in your country message on embedded content on mobile site

Hello, I have several Spotify songs and playlists embedded in a Squarespace site we are about to launch. On desktop they play fine. On mobile - on some of the songs I get the message: "The 30 second audio preview for this track is not availalble in y...

  • Newbie
  • Hello, I have several Spotify songs and playlists embedded in a Squarespace site we are about to launch. On desktop they play fine. On mobile - on some of the songs I get the message: "The 30 second ...
  • 500 Views
  • 0 replies
  • 1 likes
  • 500 Views
  • 0 replies
  • 1 likes

Superuser Contribution Wrong E-Mail

I used the wrong e-mail while registering. I can not reach the account that i wrote wrong. I want to change my e-mail account

  • Newbie
  • I used the wrong e-mail while registering. I can not reach the account that i wrote wrong. I want to change my e-mail account
  • Melody
  • Spotify
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else is using my accountn

Someone else is using my account, how Can i change my password if i am logged in via Facebook?

  • Casual Listener
  • Someone else is using my account, how Can i change my password if i am logged in via Facebook?
  • Steven-Petersen
  • Casual Listener
  • 891 Views
  • 2 replies
  • 0 likes
  • 891 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Artists

I released my EP yesterday and now I would like to sync my artist account with my personal Spotify account. I’ve tried to do this using ‘Spotify Artists’ but it’s not finding my name and the link isn’t working

  • Newbie
  • I released my EP yesterday and now I would like to sync my artist account with my personal Spotify account. I’ve tried to do this using ‘Spotify Artists’ but it’s not finding my name and the link isn...
  • Melody
  • Spotify
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account theft

Today, I got e-mail from spotyfi. Someone change e-mail in my accoun. What i can do now? How long i can wait for answer from spotify. This account is for student, So i have documents to proof of identity.

  • Newbie
  • Today, I got e-mail from spotyfi. Someone change e-mail in my accoun. What i can do now? How long i can wait for answer from spotify. This account is for student, So i have documents to proof of...
  • Melody
  • Spotify
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution No idea the associated email - cant change it and I have premium

Sounds a bit crazy but I created a premium account a litte while ago, and tried logging into my computer but couldnt remember my email. I requested a new password from my username, which was a bunch of letters and numbers, but I never recieved an ema...

  • Casual Listener
  • Sounds a bit crazy but I created a premium account a litte while ago, and tried logging into my computer but couldnt remember my email. I requested a new password from my username, which was a bunch ...
  • Melody
  • Spotify
  • 879 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 879 Views
  • 4 replies
  • 0 likes

Can not login using Facebook

I have used the facebook login option for years now. I have tried every username and password combo, Ive changed my password on facebook, I followed all the steps. And now all I have done is log myself out of my phone app too. When I login on the com...

  • Newbie
  • I have used the facebook login option for years now. I have tried every username and password combo, Ive changed my password on facebook, I followed all the steps. And now all I have done is log myse...
  • 555 Views
  • 0 replies
  • 0 likes
  • Login
  • 555 Views
  • 0 replies
  • 0 likes

Can't upgrade to premium

Anybody else having problems trying to upgrade to premium service?

  • Casual Listener
  • Anybody else having problems trying to upgrade to premium service?
  • richmyson
  • Casual Listener
  • 412 Views
  • 2 replies
  • 0 likes
  • 412 Views
  • 2 replies
  • 0 likes

Spotify Familien Account Problem

Hallo Zusammen, wir nutzen Spotify seit bestimmt schon 1,5 Jahren und bis jetzt war alles ok. Seit gestern ist mein Frau und mein Tochter aus dem Familien ABO rausgeflogen. Keine Ahung wieso?Bei verseden von neuen Einladung, ist es keine Anmeldung mö...

  • Newbie
  • Hallo Zusammen,   wir nutzen Spotify seit bestimmt schon 1,5 Jahren und bis jetzt war alles ok. Seit gestern ist mein Frau und mein Tochter aus dem Familien ABO rausgeflogen. Keine Ahung wieso...
  • soundolly
  • Casual Listener
  • 3979 Views
  • 15 replies
  • 3 likes
  • Account
    Login
    Premium
  • 3979 Views
  • 15 replies
  • 3 likes

Unlink Facebook Premium Family

So here are some details about my current situation:I created my account with facebook and then my mother invited me to Spotify Family.And here the question:If I want to unlink from Facebook, but I want to keep the Family discount, how do I do that?I...

  • Casual Listener
  • So here are some details about my current situation: I created my account with facebook and then my mother invited me to Spotify Family. And here the question: If I want to unlink from Facebook, b...
  • JohnWhite
  • Newbie
  • 598 Views
  • 3 replies
  • 0 likes
  • 598 Views
  • 3 replies
  • 0 likes

Playing different playlists on different devices

Would I need to get two premium accounts in order to continually play my playlist at work on one device and play another playlist on my phone without interupting the work playlist?

  • Casual Listener
  • Would I need to get two premium accounts in order to continually play my playlist at work on one device and play another playlist on my phone without interupting the work playlist? 
  • Heads
  • Newbie
  • 1004 Views
  • 3 replies
  • 0 likes
  • 1004 Views
  • 3 replies
  • 0 likes

No access to spotify email associated with account

Hi there, Although I have access to my account (user1nadine) via the web-interface, I cannot resend a password to an email that I have lost, due to upgrading my system.(they were saved on lastpass & when I lost I lost everything). Is there anyway tha...

  • Newbie
  • Hi there,   Although I have access to my account (user1nadine) via the web-interface, I cannot resend a password to an email that I have lost, due to upgrading my system. (they were saved on ...
  • SwaftBelic
  • Casual Listener
  • 216 Views
  • 1 replies
  • 0 likes
  • Login
  • 216 Views
  • 1 replies
  • 0 likes

Can’t login to my premium account

Can’t login in on my new iPhone 

  • Newbie
  • Can’t login in on my new iPhone 
  • user-removed
  • Not applicable
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Kids without email in Family-account

Hi!Just got the Family-plan so that me, myself and my two kids can listen at the same time, and also be offline on multiple devices.But how do I invite my kids who don`t have email-accounts? When I try to make a new user for one of my kids with my em...

  • Casual Listener
  • Hi! Just got the Family-plan so that me, myself and my two kids can listen at the same time, and also be offline on multiple devices. But how do I invite my kids who don`t have email-accounts? When...
  • kiddos
  • Newbie
  • 20003 Views
  • 10 replies
  • 0 likes
  • Account
    Subscription
  • 20003 Views
  • 10 replies
  • 0 likes

multiple accounts

Hi, I created a spotify account (forgetting I had another one with facebook) with an email acount that doesnt exist (one extra number than mine!). I got family Spotify Premium with this new account, however now i cannot get into it and realistically ...

  • Newbie
  • Hi, I created a spotify account (forgetting I had another one with facebook) with an email acount that doesnt exist (one extra number than mine!). I got family Spotify Premium with this new acco...
  • Noah
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 515 Views
  • 1 replies
  • 0 likes

Spotify family age on children

Im trying to invite my daughter, but cant create an account for her, it keep saying she dont meet the age requirements.And yes she is only 7, but why call it family if i cant invite my children ?

  • Casual Listener
  • Im trying to invite my daughter, but cant create an account for her, it keep saying she dont meet the age requirements. And yes she is only 7, but why call it family if i cant invite my ch...
  • dbuck1967
  • Newbie
  • 17548 Views
  • 19 replies
  • 22 likes
  • Account
  • 17548 Views
  • 19 replies
  • 22 likes

Superuser Contribution Spotify Family, address issues

Spotify family isnt letting one of the members of my household join, even after they had been linked to the account previously. As of now, everytime she tries to use her link, it says that it cannot verify her address.. can anyone help?

  • Newbie
  • Spotify family isnt letting one of the members of my household join, even after they had been linked to the account previously. As of now, everytime she tries to use her link, it says that it cannot ...
  • Ob11
  • Casual Listener
  • 4042 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 4042 Views
  • 6 replies
  • 0 likes