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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4816 Views
  • 1 replies
  • 9 likes
  • Security
  • 4816 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466858 Views
  • 976 replies
  • 111 likes
  • Account
  • 466858 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206163 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206163 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114985 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114985 Views
  • 72 replies
  • 12 likes

Stolen accounts

Spoiler (Highlight to read) Found a list of premium accounts, with user names and passwords (SNIPPED) I can't get in touch with support maybe someone here can get it to someone who can have it taken down??

  • Casual Listener
  •   Found a list of premium accounts, with user names and passwords (SNIPPED) I can't get in touch with support maybe someone here can get it to someone who can have it taken down??
  • IguanaSetup
  • Community Legend
  • 424 Views
  • 3 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 424 Views
  • 3 replies
  • 0 likes

How to change to company name?

Hi, all!Issue: when I login to Spotify with company name and password, my name is displayed instead. How come? I need to have our company name displayed so that our playlists can be shared and found. I have tried to log off an in but no changes. Rega...

  • Casual Listener
  • Hi, all! Issue: when I login to Spotify with company name and password, my name is displayed instead. How come?   I need to have our company name displayed so that our playlists can be shared...
  • user-removed
  • Not applicable
  • 1179 Views
  • 7 replies
  • 0 likes
  • Login
  • 1179 Views
  • 7 replies
  • 0 likes

payed

hallo, i already payed for my spotify premium and is doesn't work. Does someone know what i can do now??

  • Newbie
  • hallo, i already payed for my spotify premium and is doesn't work. Does someone know what i can do now??
  • Luke
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Premium
  • 285 Views
  • 1 replies
  • 0 likes

problems with the subscription

I made the student payment of the 49 and the charge was made to my card but in spotify it is not updated and follows my account as if it were free.

  • Newbie
  • I made the student payment of the 49 and the charge was made to my card but in spotify it is not updated and follows my account as if it were free.
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Account's been hacked

So I remember resetting my password in early December cause I couldn't login, then a month ago the same problem appeared again. Haven't had the time to get around to finding out what the problem is until now. I saw an email saying that not only my pa...

  • Newbie
  • So I remember resetting my password in early December cause I couldn't login, then a month ago the same problem appeared again. Haven't had the time to get around to finding out what the problem is u...
  • Maxim
  • Spotify Star
  • 307 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 307 Views
  • 1 replies
  • 1 likes

Changing profile DISPLAY name, NOT username

Is it possible to change my profile display name from "Ryan" to something else? I don't want to change my username, only my profile display name.

  • Casual Listener
  • Is it possible to change my profile display name from "Ryan" to something else? I don't want to change my username, only my profile display name.
  • Maxim
  • Spotify Star
  • 9894 Views
  • 1 replies
  • 7 likes
  • Account
  • 9894 Views
  • 1 replies
  • 7 likes

Solved!! how to remove my existing phone number and add a new phone number?

ok, i wish to edit/ change the phone number of 0123925532 to another new number. best is remove it. any way to delete or remove it? help please.

  • Casual Listener
  •   ok, i wish to edit/ change the phone number of 0123925532 to another new number. best is remove it. any way to delete or remove it? help please.
  • user-removed
  • Not applicable
  • 27831 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 27831 Views
  • 7 replies
  • 0 likes

Account trouble!!

Here’s the problem.. I had made a first account for Spotify through my Facebook account and it is currently running with the Spotify free trial. However I made a second account though a different email and connected this one to my Facebook account in...

  • Regular
  • Here’s the problem.. I had made a first account for Spotify through my Facebook account and it is currently running with the Spotify free trial. However I made a second account though a different ema...
  • avahofmann
  • Music Fan
  • 299 Views
  • 1 replies
  • 0 likes
  • Free
    Login
  • 299 Views
  • 1 replies
  • 0 likes

Spotify Premium connected to a unknown playstation account

I have a Playstation and can´t link with my Spotify account. Says that i am already the account linked to another playstation network account, but i haven´t... How i can logout of this "fake" "login"? The Playstation Suport says that they can not hav...

  • Visitor
  • I have a Playstation and can´t link with my Spotify account. Says that i am already the account linked to another playstation network account, but i haven´t... How i can logout of this...
  • avahofmann
  • Music Fan
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
  • 251 Views
  • 1 replies
  • 0 likes

Reset my account.

I'm trying to find a way to reset my account, like brand new account. My brother uses it and mess everything up, but it looks like there aren't any ways i can do it myself.

  • Newbie
  • I'm trying to find a way to reset my account, like brand new account. My brother uses it and mess everything up, but it looks like there aren't any ways i can do it myself.
  • user-removed
  • Not applicable
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Is it psychic?

I didn't have any money in my bank when they tried to bill me, but I do now... will Spotify try and bill me again? Or do I need to pay somewhere?!

  • Newbie
  • I didn't have any money in my bank when they tried to bill me, but I do now... will Spotify try and bill me again? Or do I need to pay somewhere?!
  • user-removed
  • Not applicable
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

cancel account

My friend is trying to cancel her old account, but the email address no longer exists.She has a premium account and can not stop this subscription Spotify, can you help us?

  • Casual Listener
  • My friend is trying to cancel her old account, but the email address no longer exists. She has a premium account and can not stop this subscription   Spotify, can you help us?
  • user-removed
  • Not applicable
  • 333 Views
  • 3 replies
  • 0 likes
  • Account
  • 333 Views
  • 3 replies
  • 0 likes

Forgot e-mail adress in combination with username

I forgot my username in combination with my e-mail. Im paying for my account but I can not use it or stop the payment. What can I do?

  • Casual Listener
  • I forgot my username in combination with my e-mail. Im paying for my account but I can not use it or stop the payment. What can I do? 
  • user-removed
  • Not applicable
  • 463 Views
  • 7 replies
  • 0 likes
  • Account
  • 463 Views
  • 7 replies
  • 0 likes

All my music delete

All my music is deleted. playlists, too. did not go into spotify for more than 14 days, what should I do? can i restore my music? from the site I tried, it does not work.I'm overseas for more than 14 days. cant change country in setting, only denmark

  • Casual Listener
  • All my music is deleted. playlists, too. did not go into spotify for more than 14 days, what should I do? can i restore my music? from the site I tried, it does not work. I'm overseas for more than ...
  • Danilka39rus
  • Casual Listener
  • 319 Views
  • 3 replies
  • 0 likes
  • 319 Views
  • 3 replies
  • 0 likes

Solved!! I was falsely charged after attempting to sign up for a student membership.

I tried to sign up for a student membership. I gave Spotify my card information, and then was aked to give them information so I could be verified as a student. They couldn't verify me, so I didn't recieve the service, but I was still charged. I need...

  • Casual Listener
  • I tried to sign up for a student membership. I gave Spotify my card information, and then was aked to give them information so I could be verified as a student. They couldn't verify me, so I didn't r...
  • nuu5r5ipdxb4wxj
  • Newbie
  • 764 Views
  • 4 replies
  • 0 likes
  • 764 Views
  • 4 replies
  • 0 likes

Forgot password & can't get in my email i signed up with

help! i forgot my password and I really want to change my password because i have a premium account , but i can't get in the emailaccount i signed up with . What do i do???

  • Newbie
  • help! i forgot my password and I really want to change my password because i have a premium account , but i can't get in the emailaccount i signed up with . What do i do???
  • avahofmann
  • Music Fan
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

How do I cancel my premium subscription??

Hi, I cannot see the cancel subscription button under "subscription management"?

  • Newbie
  • Hi,   I cannot see the cancel subscription button under "subscription management"?
  • melinaestevez19
  • Newbie
  • 1065 Views
  • 9 replies
  • 0 likes
  • 1065 Views
  • 9 replies
  • 0 likes

Spotify charged me $5.04 for student discount even though I did not receive the premium benefits.

I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. Spotify, however, did not recgnize me as a student ...

  • Newbie
  • I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. ...
  • missykitty2020
  • Newbie
  • 1420 Views
  • 7 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 1420 Views
  • 7 replies
  • 2 likes

error 404

I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?

  • Newbie
  • I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?
  • feelikeastrangr
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes