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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8772 Views
  • 1 replies
  • 9 likes
  • Security
  • 8772 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478615 Views
  • 979 replies
  • 111 likes
  • Account
  • 478615 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210028 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210028 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120172 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120172 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can't make private playlist turn public on my profile

Hi, I have been researching but still can't manage to make some private playlists public and show them on my profile. I can't find the option of turning my playlist public on my Android phone. When I click on editing the playlist ( on the three dots)...

  • Newbie
  • Hi, I have been researching but still can't manage to make some private playlists public and show them on my profile.   I can't find the option of turning my playlist public on my Android phon...
  • FabianS_Bogota
  • Roadie
  • 629 Views
  • 1 replies
  • 0 likes
  • Account
  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to log in

So I got logged out of my account when I was offline and when I try to sign back in it says I have to go online first. Switched my offline account back on & the same message keeps popping up.

  • Newbie
  • So I got logged out of my account when I was offline and when I try to sign back in it says I have to go online first. Switched my offline account back on & the same message keeps popping up.
  • FabianS_Bogota
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing my country

I recently moved back to Canada, and have been trying to change my country settings so I can update my payment information. The steps listed here: https://support.spotify.com/ca-en/account_payment_help/account_basics/how-can-i-change-my-country-setti...

  • Casual Listener
  • I recently moved back to Canada, and have been trying to change my country settings so I can update my payment information.   The steps listed here: https://support.spotify.com/ca-en/acco...
  • DanLeece
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play multiple Speakers at the same time (same music)

I was wondering if it is possible to listen to the SAME music at the SAME time on multiple devices, as I have multiple speakers/amazon echos in my house and should be able to have them all play at the same time...Please include this feature urgently!

  • Newbie
  • I was wondering if it is possible to listen to the SAME music at the SAME time on multiple devices, as I have multiple speakers/amazon echos in my house and should be able to have them all play at th...
  • FabianS_Bogota
  • Roadie
  • 3809 Views
  • 1 replies
  • 5 likes
  • Premium
  • 3809 Views
  • 1 replies
  • 5 likes

Superuser Contribution Can't Update Email Address

Spotify lists my old email address. I updated my Facebook email address some time ago, but the revised email address was not propagated to Spotify. No idea how to contact someone who can help...

  • Newbie
  • Spotify lists my old email address. I updated my Facebook email address some time ago, but the revised email address was not propagated to Spotify.  No idea how to contact someone who can help...
  • FabianS_Bogota
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

pais

hola, mi problema es el siguiente, me hice una cuenta, yo soy de argentina, y nunca me fui de mi país, sincronicé mi cuenta con facebook, y nose porque en mi perfil aparecía como país: USA, nose si será porque mi facebook está en inglés o qué.. pero ...

  • Newbie
  • hola, mi problema es el siguiente, me hice una cuenta, yo soy de argentina, y nunca me fui de mi país, sincronicé mi cuenta con facebook, y nose porque en mi perfil aparecía como país: USA, nose si s...
  • Carolina86
  • Newbie
  • 500 Views
  • 2 replies
  • 1 likes
  • Account
  • 500 Views
  • 2 replies
  • 1 likes

Superuser Contribution Are most of the songs on the album "White Blood Cells" missing

So I'm just wondering, because when I searched it up I couldn't find anything, but Is the album "White Blood Cells" By The White Stripes missing a lot of songs for anyone else? (I live in Malaysia if that effects anything"

  • Newbie
  • So I'm just wondering, because when I searched it up I couldn't find anything, but Is the album "White Blood Cells" By The White Stripes missing a lot of songs for anyone else? (I live in Malaysia if...
  • FabianS_Bogota
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • Premium
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ich kann mich nicht anmelden

Ich habe seit einiger Zeit das Problem, dass ich mich nicht mehr anmelden kann. Zunaechst stand bei Spotify dass ich offline bin, obwohl ich es nicht war. Dann habe ich Spotify Geloescht und nochmal neu runter geladen. Danach habe ich versucht mich a...

  • Newbie
  • Ich habe seit einiger Zeit das Problem, dass ich mich nicht mehr anmelden kann. Zunaechst stand bei Spotify dass ich offline bin, obwohl ich es nicht war. Dann habe ich Spotify Geloescht und nochmal ...
  • FabianS_Bogota
  • Roadie
  • 1854 Views
  • 1 replies
  • 0 likes
  • 1854 Views
  • 1 replies
  • 0 likes

Solved!! Problems with playing music offline

Dear I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline! What is wrong? Do I have to check my settings? Thanks for your help!Regards,Martine

  • Newbie
  • Dear   I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline!   What is wrong? Do I have to check my ...
  • EliH
  • Newbie
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscribe to Premium Family and needed to pay twice (family and premium)?

When trying to continue with my spotify subscription, I had to fist buy the premium version, and after that I was able to add premium family. But spotify charged both ammounts at the same day: 9,99 EUR + 14,99 EUR.No way to get an answer from spotify...

  • Newbie
  • When trying to continue with my spotify subscription, I had to fist buy the premium version, and after that I was able to add premium family. But spotify charged both ammounts at the same day: 9,99 E...
  • FabianS_Bogota
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Trouble logging in

I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days. I have premium and it has been paid for and never has this trouble before. My IP address is in the uk and...

  • Newbie
  • I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days.  I have premium and it has been paid for and nev...
  • discord-317
  • Music Fan
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 360 Views
  • 1 replies
  • 0 likes

Account hi-jacked (He keeps connecting his iPhone and take control)

Hello. My accout has been hi-jacked by some one.I normally login via- Facebook.I have tried to disconnect all devices, changed password etc.But everytime I do, it takes him 5 sec. to connect his iphone again and take control.Its super frustration - c...

  • Newbie
  • Hello.   My accout has been hi-jacked by some one. I normally login via- Facebook. I have tried to disconnect all devices, changed password etc. But everytime I do, it takes him 5 sec. to c...
  • Hubo
  • Community Legend
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution my account was hacked and i lost access

My spotify account was hacked and the email was changed, I could still login with facebook but cannot change the email

  • Newbie
  • My spotify account was hacked and the email was changed, I could still login with facebook but cannot change the email
  • Jack
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Cant login to spotify on samsung smart tv

When i start the spotify app on my samsung smart tv, i cant log in. It says "You`re offline. Spotify is not available when you`re offline. Please go online and try again" even tho im online and using other apps online on the samsung smart tv. When im...

  • Newbie
  • When i start the spotify app on my samsung smart tv, i cant log in. It says "You`re offline. Spotify is not available when you`re offline. Please go online and try again" even tho im online and using...
  • jlodge4
  • Casual Listener
  • 529 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 529 Views
  • 1 replies
  • 1 likes

Family Premium Plan

Hi I just changed my suscription from premium to Family Premium Plan in order to get my wife and relatives in the plan. My question is if they are gonna be able to save music lists to hear the music offline? aparently they cant. They cant even change...

  • Casual Listener
  • Hi   I just changed my suscription from premium to Family Premium Plan in order to get my wife and relatives in the plan. My question is if they are gonna be able to save music lists to hear t...
  • corzo2000
  • Casual Listener
  • 612 Views
  • 2 replies
  • 0 likes
  • 612 Views
  • 2 replies
  • 0 likes

Login only via e-mail-address not via login-name

I cannot login at spotify using my login-name but only by using my e-mail-address.Furthermore my account seems to be invisible to others, at least it cannot be found using my account-name.When I look at the name-entry in my profile, there can be foun...

  • Casual Listener
  • I cannot login at spotify using my login-name but only by using my e-mail-address. Furthermore my account seems to be invisible to others, at least it cannot be found using my account-name. When I ...
  • IguanaSetup
  • Community Legend
  • 1012 Views
  • 7 replies
  • 0 likes
  • 1012 Views
  • 7 replies
  • 0 likes

Solved!! Spotify in Thailand?

Hi, I want to set up a spotify account to use in Thailand (where I live). I have had 14 days of the free account and now can no longer access. 1. Do I need to buy premium to access in Thailand or can I get by with 'Unlimited?' 2. Spotify does not see...

  • Newbie
  • Hi,   I want to set up a spotify account to use in Thailand (where I live). I have had 14 days of the free account and now can no longer access.   1. Do I need to buy premium to acc...
  • rhotog
  • Newbie
  • 39650 Views
  • 27 replies
  • 2 likes
  • 39650 Views
  • 27 replies
  • 2 likes

Plano familiar - Import your music

Olá! Gostaria de saber por que as pessoas do meu plano familiar premium não possuem a opção de importar suas músicas no spotify. Hi! I would like to know why the people on my premium familiar plan cannot import their music on their spotify.

  • Casual Listener
  • Olá!   Gostaria de saber por que as pessoas do meu plano familiar premium não possuem a opção de importar suas músicas no spotify.   Hi!   I would like to know why the people on ...
  • Bittencourt
  • Spotify Star
  • 563 Views
  • 5 replies
  • 1 likes
  • 563 Views
  • 5 replies
  • 1 likes

Superuser Contribution I cannot re-add a member who was removed from my spotify family account

Hi there, A member of my family account was suddenly removed from it and she can no longer access her premium account. When I tried to invite her again by sending an invitation link, it didn't work. After she typed in the same address as me, the syst...

  • Newbie
  • Hi there,   A member of my family account was suddenly removed from it and she can no longer access her premium account. When I tried to invite her again by sending an invitation link, it didn...
  • ronaldberger
  • Casual Listener
  • 3232 Views
  • 5 replies
  • 2 likes
  • 3232 Views
  • 5 replies
  • 2 likes

New phone, playlists gone

My iphone went black and died, got a new one, logged in on spotify and theres nothing there. Totally empty. What to do?? pelle

  • Casual Listener
  • My iphone went black and died, got a new one, logged in on spotify and theres nothing there. Totally empty. What to do?? pelle
  • pellepel71
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes