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Problems with playing music offline

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Problems with playing music offline

Dear

 

I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline!

 

What is wrong? Do I have to check my settings?

 

Thanks for your help!

Regards,

Martine

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Hi Martine!

Sorry to hear you are having trouble accessing offline play. 😞

Just checking, but have you already downloaded the music you are trying to play to your device? You won't be able to listen offline unless you downloaded it first via wifi or a cellular network.

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Hi Martine!

Sorry to hear you are having trouble accessing offline play. 😞

Just checking, but have you already downloaded the music you are trying to play to your device? You won't be able to listen offline unless you downloaded it first via wifi or a cellular network.

I have a similar issue. I am a premium subscriber and I CAN play downloaded music but even though the Auto-play is switched on, the songs do not play continuously. I have to push "next" each time a song ends too make the next one begin playing.

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