Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1579 Views
0 replies
7 likes
Security

1579 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445710 Views
970 replies
108 likes
Account

445710 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198967 Views
119 replies
116 likes
Account

1198967 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108233 Views
70 replies
11 likes
Account
Login
Premium

108233 Views
70 replies
11 likes

Solved!! Can't login anymore.

I can not log in anymore.I have reset my password but still can not login???What is happening? Richard (The Netherlands)

robbaarslag
Casual Listener
I can not log in anymore. I have reset my password but still can not login??? What is happening? Richard (The Netherlands)
2018-01-09 4:20:58 PM
2018-01-09 4:33:22 PM
Waldiw
Casual Listener
819 Views
4 replies
0 likes

819 Views
4 replies
0 likes

Change Country on the account

Dear all, i applied for premium family but it is not possible for my wife to accept the invitation. After several attempts i found out that the probably might be related to the fact that my account is registered in Malta (MT) while we live in Italy (...

Autogus
Casual Listener
Dear all, i applied for premium family but it is not possible for my wife to accept the invitation. After several attempts i found out that the probably might be related t...
2018-01-09 9:52:59 AM
2018-01-09 4:27:20 PM
Autogus
Casual Listener
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Superuser Contribution Account creation stuck loading

Hello.I can't create an account. When the form is filled and I validate, it stay stuck on an infinit loading screen.

user-removed
Visitor
Hello. I can't create an account. When the form is filled and I validate, it stay stuck on an infinit loading screen.
2018-01-06 5:53:17 PM
2018-01-09 4:22:21 PM
Jack
Roadie
307 Views
1 replies
0 likes
Account

307 Views
1 replies
0 likes

Trouble with logging into mac desktop app and connecting facebook to my account

Hi there - I am having lots of trouble with Spotify since signing up. I cannot get my mac desktop app to login with my e-mail and password even though those login details work with the website. Then, when I try to connect my Spotify to my facebook it...

bfewkyvbvi8aej3
Newbie
Hi there - I am having lots of trouble with Spotify since signing up. I cannot get my mac desktop app to login with my e-mail and password even though those login details work with the website. Then,...
2018-01-09 4:13:22 PM
2018-01-09 4:17:01 PM
Waldiw
Casual Listener
204 Views
1 replies
0 likes

204 Views
1 replies
0 likes

Superuser Contribution my account got hacked

My account has been hacked. I've logged in to find all of my playlists,song and etc deleted and changed to another song that i wouldn't listen to yesterday I can login in via my Facebook to this page but I can't reset my original Spotify username/pas...

Gakky12070
Newbie
My account has been hacked. I've logged in to find all of my playlists,song and etc deleted and changed to another song that i wouldn't listen to yesterday I can login in via my Face...
2018-01-08 1:33:57 AM
2018-01-09 4:14:11 PM
Jack
Roadie
254 Views
1 replies
0 likes
Account
Premium
Security

254 Views
1 replies
0 likes

no puedo verificar mi cuenta

hace algunos dias me mandaron el correo de verificar mi cuenta pero se me olvido verificarla y ahora que pagaron el spotify premium de plan familiar no me deja aceptar la invitacion porque no verifique la cuenta y ahorita que la quiero verificar no m...

analaurab
Casual Listener
hace algunos dias me mandaron el correo de verificar mi cuenta pero se me olvido verificarla y ahora que pagaron el spotify premium de plan familiar no me deja aceptar la invitacion porque no verifiq...
2017-12-03 10:09:39 PM
2018-01-09 4:06:58 PM
wn0ze4l464adzau
Newbie
1435 Views
2 replies
2 likes

1435 Views
2 replies
2 likes

Superuser Contribution Father's lost premium account troubles

Hello everyone, I'm working as tech support for my father (again) and ran into quite the pickle - he's being charged for Spotify premium on an account he no longer has access to. We know the username, but don't know the email or the password. When we...

thefieldsofdawn
Newbie
Hello everyone, I'm working as tech support for my father (again) and ran into quite the pickle - he's being charged for Spotify premium on an account he no longer has access to. We...
2018-01-06 3:48:34 PM
2018-01-09 4:05:11 PM
Jack
Roadie
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

Superuser Contribution HELP! All my music has disappeared!

I have a premium for family account. Today my spotify account logged itself out of my phone and would not let me log back in with my old password so I had to change it- now on logging in it will only log into my partner’s account and all my music has...

jamesamwood
Regular
I have a premium for family account. Today my spotify account logged itself out of my phone and would not let me log back in with my old password so I had to change it- now on logging in it will only...
2018-01-05 12:19:13 AM
2018-01-09 4:02:28 PM
Jack
Roadie
285 Views
1 replies
0 likes
Account
Premium

285 Views
1 replies
0 likes

Public collaborative playlist

After making a collaborative playlist and realizing it couldn't be public on my own profile (only those who I send the link to and they follow) I removed the collaborative function and marked it as public but it STILL isn't showing up under my public...

toricraven
Newbie
After making a collaborative playlist and realizing it couldn't be public on my own profile (only those who I send the link to and they follow) I removed the collaborative function and marked it as public...
2018-01-09 3:59:18 PM
243 Views
0 replies
0 likes
Other

243 Views
0 replies
0 likes

Spotify Web Player Logged In....

Morning all I would like to speak with a Spotify admin, at the moment my account is showing that "Spotify Web Player (chrome)" is active when im not logged anywhere else apart from the current machine im logged into. I have done the following: 1. Log...

Baconator08
Newbie
Morning all I would like to speak with a Spotify admin, at the moment my account is showing that "Spotify Web Player (chrome)" is active when im not logged anywhere else apart from the curre...
2018-01-09 12:38:34 PM
2018-01-09 3:29:40 PM
Maxim
Spotify Star
1401 Views
1 replies
0 likes

1401 Views
1 replies
0 likes

Cannot login with email and username is unrecognizable

So it appears the integration services developed between Spotify and Microsoft are rather poor. 1. I cannot login with my email address and password.2. The username created for me through "move my music" is unrecognizable as it was system generated. ...

SomeOtherUser
Newbie
So it appears the integration services developed between Spotify and Microsoft are rather poor. 1. I cannot login with my email address and password. 2. The username created for me through ...
2018-01-09 3:22:50 PM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

Solved!! Account compromised and not even an email?

I was logged out of Spotify on my phone today for the first time in two years. My usual password didn't work so I had to reset it. After I reset the password, I log in to the account to see a bunch of new songs in a different language added to my lib...

jxu000
Newbie
I was logged out of Spotify on my phone today for the first time in two years. My usual password didn't work so I had to reset it. After I reset the password, I log in to the account to see a b...
2018-01-09 5:27:53 AM
2018-01-09 2:25:57 PM
IguanaSetup
Community Legend
516 Views
1 replies
0 likes

516 Views
1 replies
0 likes

Solved!! How to log out my Account on SONOS

Hello,A few weeks ago, i visited a friends place who has SONOS-Speakers, i connected my Spotify to it and it was quite a fun weekend.Yet he seems to be able to still use it since, and it keeps stoping my Account everytime he uses it. I already tried ...

xeratix
Casual Listener
Hello, A few weeks ago, i visited a friends place who has SONOS-Speakers, i connected my Spotify to it and it was quite a fun weekend. Yet he seems to be able to still use it since, and it keeps st...
2016-04-21 2:47:33 PM
2018-01-09 1:26:34 PM
acquiesce1979
Newbie
38277 Views
11 replies
0 likes
Account
Login
Other
Premium
Security
Subscription

38277 Views
11 replies
0 likes

I forgot username and e-mail adress, so I can't log in

I forgot my username and e-mail adress. If i can't log in, I just wanna cancel Premium

kintacey
Newbie
I forgot my username and e-mail adress. If i can't log in, I just wanna cancel Premium
2018-01-09 10:32:08 AM
2018-01-09 11:29:01 AM
kejt_
Community Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Solved!!Superuser Contribution Logging in - can not use Spotify abroad for 14 days

I've been trying to log into my Spotify account for almost a month now and it keeps telling me " you can not use Spotify abroad for 14 days". I went into settings to verify that my country is on USA but it still has not been working. I have tried dif...

Jaquelyn
Casual Listener
I've been trying to log into my Spotify account for almost a month now and it keeps telling me " you can not use Spotify abroad for 14 days". I went into settings to verify that my country is on USA ...
2017-08-11 7:37:47 PM
2018-01-09 11:12:11 AM
CuddlyPanda
Newbie
812 Views
3 replies
0 likes

812 Views
3 replies
0 likes

Someone used my card

Someone has recently used my debit card and purchased the premium Spotify. I’ve never used this before. I’ve searched for both my husbands email and mine and neither have been registered (which mine is now due to trying to figure out all this). My qu...

ybp5a0acc5ez0ut
Newbie
Someone has recently used my debit card and purchased the premium Spotify. I’ve never used this before. I’ve searched for both my husbands email and mine and neither have been registered (which mine ...
2017-12-11 8:53:16 PM
2018-01-09 10:33:26 AM
Memetzin
Newbie
420 Views
1 replies
0 likes
Security

420 Views
1 replies
0 likes

overcharging me?

I just signed up for premium but Spotify is charged my account 4 times today, what's up with that?! Kaililani

Kaililani2018
Newbie
I just signed up for premium but Spotify is charged my account 4 times today, what's up with that?! Kaililani
2018-01-08 12:56:20 AM
2018-01-09 10:21:17 AM
Luke
Spotify Star
713 Views
1 replies
0 likes

713 Views
1 replies
0 likes

Superuser Contribution Trouble with Family & Facebook connection

I have 'invited' a user to join Spotify family and she's having trouble connecting on Android. She already has a free Spotify account and uses Facebook to connect to the Spotify app. She has multiple Facebook accounts and her PRIMARY Facebook account...

ColinGilham
Newbie
I have 'invited' a user to join Spotify family and she's having trouble connecting on Android. She already has a free Spotify account and uses Facebook to connect to the Spotify ap...
2016-09-04 11:26:34 AM
2018-01-09 7:01:21 AM
LMJM
Newbie
716 Views
2 replies
0 likes
Account

716 Views
2 replies
0 likes

Spotify premium family account removed

Greetings, I have problem with spotify premium family account. We are 3 people there including me, we are livin at the same adress but each of them already got removed for no reason and one of them I sent invite and she joined again, but the other on...

user-removed
Visitor
Greetings, I have problem with spotify premium family account. We are 3 people there including me, we are livin at the same adress but each of them already got removed for no reason and one of them I...
2017-10-24 6:16:10 PM
2018-01-09 3:51:11 AM
user-removed
Not applicable
500 Views
2 replies
0 likes

500 Views
2 replies
0 likes

My username isn't what I picked

I've tried a bunch of times making an account with my email and everytime I choose a name it doesn't allow me to have the name I pick when I make the account even though the username is available. It just proceeds to give me some random username with...

4rbs
Casual Listener
I've tried a bunch of times making an account with my email and everytime I choose a name it doesn't allow me to have the name I pick when I make the account even though the username is available. It...
2018-01-09 2:37:23 AM
2018-01-09 2:40:09 AM
4rbs
Casual Listener
368 Views
2 replies
0 likes

368 Views
2 replies
0 likes

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