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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4815 Views
  • 1 replies
  • 9 likes
  • Security
  • 4815 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466857 Views
  • 976 replies
  • 111 likes
  • Account
  • 466857 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206162 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206162 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114968 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114968 Views
  • 72 replies
  • 12 likes

Superuser Contribution Account deleted? Lost all my music???

I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my previous playlists, but my account has completely di...

  • Newbie
  • I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my p...
  • Jack
  • Roadie
  • 344 Views
  • 1 replies
  • 2 likes
  • Account
  • 344 Views
  • 1 replies
  • 2 likes

I need help...

I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???

  • Newbie
  • I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution The music I downloaded is gone.

I just ended my family subscription and all of my downloaded music is gone.

  • Newbie
  • I just ended my family subscription and all of my downloaded music is gone.
  • Jack
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Change payment details (Canada)

I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my Canadian credit card, it didn't get through. The m...

  • Visitor
  • I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my...
  • user-removed
  • Not applicable
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Solved!! How do I get in contact with spotify

Hello, Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium account. Does anyone know how to.....

  • Newbie
  • Hello,   Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium ...
  • DEFam
  • Newbie
  • 1206 Views
  • 2 replies
  • 0 likes
  • 1206 Views
  • 2 replies
  • 0 likes

Cannot access account

I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. I cannot log in anywhere and do not know which emai...

  • Newbie
  • I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. ...
  • imattolo
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 410 Views
  • 1 replies
  • 0 likes

Artist Adding

Im a pianist and i have too many populer songs piano covers my covers but i cant open an artist account on spotify artist app or on computer. How can i open artist account on spotify. Spotify artist couldnt find me and then i copied my url link and p...

  • Newbie
  • Im a pianist and i have too many populer songs piano covers my covers but i cant open an artist account on spotify artist app or on computer. How can i open artist account on spotify. Spotify artist ...
  • user-removed
  • Not applicable
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
  • 220 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi, I am super annoyed and considering stopping premium as someone is constantly using my account to listen to some s*** music. I used the log out of all devices option under my account. I have changed my facebook password as my account is connected ...

  • Casual Listener
  • Hi, I am super annoyed and considering stopping premium as someone is constantly using my account to listen to some s*** music. I used the log out of all devices option under my account.  I hav...
  • Maxim
  • Spotify Star
  • 315 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 315 Views
  • 3 replies
  • 0 likes

Cancel a gift subscription

I bought someone a gift subscription a while back and now I would like to cancel it. How do I do that without their account info?

  • Newbie
  • I bought someone a gift subscription a while back and now I would like to cancel it. How do I do that without their account info?
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

Someone registered an account using my email. HELP ME

Someone is using my email to subscribe petitions, create accounts and so on.Today I downloaded spotify on my android but my email is already used, then I checked on my inbox and I found a registration on Dec25.As I do everytime someone registers to a...

  • Casual Listener
  • Someone is using my email to subscribe petitions, create accounts and so on. Today I downloaded spotify on my android but my email is already used, then I checked on my inbox and I found a registrat...
  • user-removed
  • Not applicable
  • 1334 Views
  • 1 replies
  • 0 likes
  • 1334 Views
  • 1 replies
  • 0 likes

Solved!! Do not want public profile.

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have since removed the connection, but appearently Spoti...

  • Newbie
  • I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have ...
  • JHTH
  • Newbie
  • 11584 Views
  • 7 replies
  • 1 likes
  • 11584 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Unable to login on App but can login on Website

I entered my details into the App and it wont log me in. When I go to the spotify website on my PC and use the same details, it logs me in fine. I have confirmed my details several times and 100% sure I am entering them in correctly. Any ideas?

  • Casual Listener
  • I entered my details into the App and it wont log me in. When I go to the spotify website on my PC and use the same details, it logs me in fine. I have confirmed my details several times and 100% sur...
  • Jack
  • Roadie
  • 16159 Views
  • 13 replies
  • 0 likes
  • 16159 Views
  • 13 replies
  • 0 likes

Spotify to Romania / When ?

Hello to Spotify Community , I'm here to put a frequently asked question in my country .When its Spotify coming to Romania ?There we're rumors about releasing in november , then in october . Now it's December and nothing has come up . I'd like , we'd...

  • Newbie
  • Hello to Spotify Community , I'm here to put a frequently asked question in my country . When its Spotify coming to Romania ? There we're rumors about releasing in november , then in october . Now ...
  • Sxetomi14
  • Newbie
  • 3097 Views
  • 1 replies
  • 30 likes
  • 3097 Views
  • 1 replies
  • 30 likes

Email address mismatch

While attempting to connect my Spotify and Hulu accounts, I went to change my email in Spotify settings. It listed an old email and said I must change it through my Facebook settings. I went to my Facebook settings and they show my current email addr...

  • Casual Listener
  • While attempting to connect my Spotify and Hulu accounts, I went to change my email in Spotify settings. It listed an old email and said I must change it through my Facebook settings. I went to ...
  • LeoRager
  • Community Legend
  • 428 Views
  • 2 replies
  • 0 likes
  • 428 Views
  • 2 replies
  • 0 likes

Anmeldung im Family Account nicht möglich

Ich habe umgestellt von Premium auf Family und meine Tochter per Mail eingeladen. Meine Tochter hatte bisher noch keinen Account bei Spotify. Wenn man auf den Link in der Mail klickt gelangt man auf die Anmeldeseite. dort kann man sich anmelden oder ...

  • Casual Listener
  • Ich habe umgestellt von Premium auf Family und meine Tochter per Mail eingeladen. Meine Tochter hatte bisher noch keinen Account bei Spotify. Wenn man auf den Link in der Mail klickt gelangt man auf ...
  • louwille
  • Newbie
  • 1328 Views
  • 3 replies
  • 0 likes
  • Account
  • 1328 Views
  • 3 replies
  • 0 likes

Username

I have an account. It's saying the username isn't right even though I have the username up in my app. And they are charging me for that account. That I can't log in to because they are saying that's the wrong username.

  • Newbie
  • I have an account. It's saying the username isn't right even though I have the username up in my app. And they are charging me for that account. That I can't log in to because they are saying that's ...
  • user-removed
  • Not applicable
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Random Username

So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it just asked for my name and gave me a random username ...

  • Newbie
  • So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it ju...
  • user-removed
  • Not applicable
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 359 Views
  • 1 replies
  • 0 likes

Subscription

I am paying for a premium subscription ad free and am getting ads now. Not a happy customer.

  • Visitor
  • I am paying for a premium subscription ad free and am getting ads now. Not a happy customer.
  • user-removed
  • Not applicable
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

MY Spotify account has been hacked

I woke up this morning to an email from Spotify saying ''We've updated your email address'' which updated it to an email I've never glimpsed upon my entire life. I've sent two emails to account-details-changed@spotify.com but this should be treated a...

  • Newbie
  • I woke up this morning to an email from Spotify saying ''We've updated your email address'' which updated it to an email I've never glimpsed upon my entire life. I've sent two emails to account-det...
  • user-removed
  • Not applicable
  • 1077 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1077 Views
  • 1 replies
  • 0 likes

Solved!! Forgot Username

Hi, I forgot my username for spotify original account, I can log in using facebook but I still do want to know my spotify original account username, where can I see the information about that? Can anyone help? Thanks

  • Casual Listener
  • Hi, I forgot my username for spotify original account, I can log in using facebook but I still do want to know my spotify original account username, where can I see the information about that? Can an...
  • osornios
  • Spotify Star
  • 191646 Views
  • 35 replies
  • 7 likes
  • 191646 Views
  • 35 replies
  • 7 likes