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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1579 Views
  • 0 replies
  • 7 likes
  • Security
  • 1579 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445710 Views
  • 970 replies
  • 108 likes
  • Account
  • 445710 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198967 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198967 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108233 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108233 Views
  • 70 replies
  • 11 likes

Solved!! Can't login anymore.

I can not log in anymore.I have reset my password but still can not login???What is happening? Richard (The Netherlands)

  • Casual Listener
  • I can not log in anymore. I have reset my password but still can not login??? What is happening?   Richard (The Netherlands)
  • Waldiw
  • Casual Listener
  • 819 Views
  • 4 replies
  • 0 likes
  • 819 Views
  • 4 replies
  • 0 likes

Change Country on the account

Dear all, i applied for premium family but it is not possible for my wife to accept the invitation. After several attempts i found out that the probably might be related to the fact that my account is registered in Malta (MT) while we live in Italy (...

  • Casual Listener
  • Dear all,        i applied for premium family but it is not possible for my wife to accept the invitation. After several attempts i found out that the probably might be related t...
  • Autogus
  • Casual Listener
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account creation stuck loading

Hello.I can't create an account. When the form is filled and I validate, it stay stuck on an infinit loading screen.

  • Visitor
  • Hello. I can't create an account. When the form is filled and I validate, it stay stuck on an infinit loading screen.
  • Jack
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes

Trouble with logging into mac desktop app and connecting facebook to my account

Hi there - I am having lots of trouble with Spotify since signing up. I cannot get my mac desktop app to login with my e-mail and password even though those login details work with the website. Then, when I try to connect my Spotify to my facebook it...

  • Newbie
  • Hi there - I am having lots of trouble with Spotify since signing up. I cannot get my mac desktop app to login with my e-mail and password even though those login details work with the website. Then,...
  • Waldiw
  • Casual Listener
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution my account got hacked

My account has been hacked. I've logged in to find all of my playlists,song and etc deleted and changed to another song that i wouldn't listen to yesterday I can login in via my Facebook to this page but I can't reset my original Spotify username/pas...

  • Newbie
  • My account has been hacked.  I've logged in to find all of my playlists,song and etc deleted and changed to another song that i wouldn't listen to   yesterday I can login in via my Face...
  • Jack
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 254 Views
  • 1 replies
  • 0 likes

no puedo verificar mi cuenta

hace algunos dias me mandaron el correo de verificar mi cuenta pero se me olvido verificarla y ahora que pagaron el spotify premium de plan familiar no me deja aceptar la invitacion porque no verifique la cuenta y ahorita que la quiero verificar no m...

  • Casual Listener
  • hace algunos dias me mandaron el correo de verificar mi cuenta pero se me olvido verificarla y ahora que pagaron el spotify premium de plan familiar no me deja aceptar la invitacion porque no verifiq...
  • wn0ze4l464adzau
  • Newbie
  • 1435 Views
  • 2 replies
  • 2 likes
  • 1435 Views
  • 2 replies
  • 2 likes

Superuser Contribution Father's lost premium account troubles

Hello everyone, I'm working as tech support for my father (again) and ran into quite the pickle - he's being charged for Spotify premium on an account he no longer has access to. We know the username, but don't know the email or the password. When we...

  • Newbie
  • Hello everyone,   I'm working as tech support for my father (again) and ran into quite the pickle - he's being charged for Spotify premium on an account he no longer has access to.   We...
  • Jack
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP! All my music has disappeared!

I have a premium for family account. Today my spotify account logged itself out of my phone and would not let me log back in with my old password so I had to change it- now on logging in it will only log into my partner’s account and all my music has...

  • Regular
  • I have a premium for family account. Today my spotify account logged itself out of my phone and would not let me log back in with my old password so I had to change it- now on logging in it will only...
  • Jack
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 285 Views
  • 1 replies
  • 0 likes

Public collaborative playlist

After making a collaborative playlist and realizing it couldn't be public on my own profile (only those who I send the link to and they follow) I removed the collaborative function and marked it as public but it STILL isn't showing up under my public...

  • Newbie
  • After making a collaborative playlist and realizing it couldn't be public on my own profile (only those who I send the link to and they follow) I removed the collaborative function and marked it as public...
  • 243 Views
  • 0 replies
  • 0 likes
  • Other
  • 243 Views
  • 0 replies
  • 0 likes

Spotify Web Player Logged In....

Morning all I would like to speak with a Spotify admin, at the moment my account is showing that "Spotify Web Player (chrome)" is active when im not logged anywhere else apart from the current machine im logged into. I have done the following: 1. Log...

  • Newbie
  • Morning all   I would like to speak with a Spotify admin, at the moment my account is showing that "Spotify Web Player (chrome)" is active when im not logged anywhere else apart from the curre...
  • Maxim
  • Spotify Star
  • 1401 Views
  • 1 replies
  • 0 likes
  • 1401 Views
  • 1 replies
  • 0 likes

Cannot login with email and username is unrecognizable

So it appears the integration services developed between Spotify and Microsoft are rather poor. 1. I cannot login with my email address and password.2. The username created for me through "move my music" is unrecognizable as it was system generated. ...

  • Newbie
  • So it appears the integration services developed between Spotify and Microsoft are rather poor.   1. I cannot login with my email address and password. 2. The username created for me through ...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Solved!! Account compromised and not even an email?

I was logged out of Spotify on my phone today for the first time in two years. My usual password didn't work so I had to reset it. After I reset the password, I log in to the account to see a bunch of new songs in a different language added to my lib...

  • Newbie
  • I was logged out of Spotify on my phone today for the first time in two years. My usual  password didn't work so I had to reset it. After I reset the password, I log in to the account to see a b...
  • IguanaSetup
  • Community Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Solved!! How to log out my Account on SONOS

Hello,A few weeks ago, i visited a friends place who has SONOS-Speakers, i connected my Spotify to it and it was quite a fun weekend.Yet he seems to be able to still use it since, and it keeps stoping my Account everytime he uses it. I already tried ...

  • Casual Listener
  • Hello, A few weeks ago, i visited a friends place who has SONOS-Speakers, i connected my Spotify to it and it was quite a fun weekend. Yet he seems to be able to still use it since, and it keeps st...
  • acquiesce1979
  • Newbie
  • 38277 Views
  • 11 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 38277 Views
  • 11 replies
  • 0 likes

I forgot username and e-mail adress, so I can't log in

I forgot my username and e-mail adress. If i can't log in, I just wanna cancel Premium

  • Newbie
  • I forgot my username and e-mail adress. If i can't log in, I just wanna cancel Premium
  • kejt_
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Logging in - can not use Spotify abroad for 14 days

I've been trying to log into my Spotify account for almost a month now and it keeps telling me " you can not use Spotify abroad for 14 days". I went into settings to verify that my country is on USA but it still has not been working. I have tried dif...

  • Casual Listener
  • I've been trying to log into my Spotify account for almost a month now and it keeps telling me " you can not use Spotify abroad for 14 days". I went into settings to verify that my country is on USA ...
  • CuddlyPanda
  • Newbie
  • 812 Views
  • 3 replies
  • 0 likes
  • 812 Views
  • 3 replies
  • 0 likes

Someone used my card

Someone has recently used my debit card and purchased the premium Spotify. I’ve never used this before. I’ve searched for both my husbands email and mine and neither have been registered (which mine is now due to trying to figure out all this). My qu...

  • Newbie
  • Someone has recently used my debit card and purchased the premium Spotify. I’ve never used this before. I’ve searched for both my husbands email and mine and neither have been registered (which mine ...
  • Memetzin
  • Newbie
  • 420 Views
  • 1 replies
  • 0 likes
  • Security
  • 420 Views
  • 1 replies
  • 0 likes

overcharging me?

I just signed up for premium but Spotify is charged my account 4 times today, what's up with that?! Kaililani

  • Newbie
  • I just signed up for premium but Spotify is charged my account 4 times today, what's up with that?!  Kaililani
  • Luke
  • Spotify Star
  • 713 Views
  • 1 replies
  • 0 likes
  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with Family & Facebook connection

I have 'invited' a user to join Spotify family and she's having trouble connecting on Android. She already has a free Spotify account and uses Facebook to connect to the Spotify app. She has multiple Facebook accounts and her PRIMARY Facebook account...

  • Newbie
  • I have 'invited' a user to join Spotify family and she's having trouble connecting on Android.   She already has a free Spotify account and uses Facebook to connect to the Spotify ap...
  • LMJM
  • Newbie
  • 716 Views
  • 2 replies
  • 0 likes
  • Account
  • 716 Views
  • 2 replies
  • 0 likes

Spotify premium family account removed

Greetings, I have problem with spotify premium family account. We are 3 people there including me, we are livin at the same adress but each of them already got removed for no reason and one of them I sent invite and she joined again, but the other on...

  • Visitor
  • Greetings, I have problem with spotify premium family account. We are 3 people there including me, we are livin at the same adress but each of them already got removed for no reason and one of them I...
  • user-removed
  • Not applicable
  • 500 Views
  • 2 replies
  • 0 likes
  • 500 Views
  • 2 replies
  • 0 likes

My username isn't what I picked

I've tried a bunch of times making an account with my email and everytime I choose a name it doesn't allow me to have the name I pick when I make the account even though the username is available. It just proceeds to give me some random username with...

  • Casual Listener
  • I've tried a bunch of times making an account with my email and everytime I choose a name it doesn't allow me to have the name I pick when I make the account even though the username is available. It...
  • 4rbs
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes