Charged for updating my billing information

[user999]

I updated my credit card info for billing purposes (I have premium) and was charged 9.99 by spotify immediately afterwards. I have just paid my monthly subscription of 9.99 2 days ago, so not sure what this charge is for. How can I get it refunded?

[MattSuda]

I suggest you contact support so they can help you solve this problem 

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.