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Charged twice for spotify premium

Charged twice for spotify premium

My debit card has been charged twice with $9.99 each for spotify premium after my free trial ended. Why twice? I want spotify premium but shouldn't you guys charge per month? Also on my receipts page on spotify.com , it mentions I have paide only $9.99. Please gimme a refund!

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1 Reply

Hi, and welcome to the community!

 

As this is a payment issue, I suggest you submit an online contact form; and someone at Spotify might be able to refund you, depending on the circumstances and provided you can give enough evidence to support the fact you were double charged.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

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