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Charged twice

Charged twice

I am being charged 10.66 and 16 per month - just recently switched to family plan.

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Hey @kimclouse, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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