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Country Change.

Country Change.

I just moved to Turkey from the US.  I got a notice that the country didn't match, and I tried to update it with little success.  I signed up for the monthly membership, but now spotify on my computer and the webplayer won't connect.  My credit card is tied to my permanant address in the US, so should I make my country in spotify in the US or in Turkey? Any other suggestions on what I can do to get it to work?

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Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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