Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Delete Account

Delete Account

I am having a lot of difficulty. I accidentally signed up for spotify on my facebook account and then separately with an email address. Now, I want to subscribe to the student premium rate, but I can't connect my real account to my facebook. Can I delete my facebook spotify account and re-log in with my real account? I have tried going to preferences>social network>connect to facebook, but the popup in the player is blank and the new window it opens is a blank page that says "OK".

Reply
2 Replies

Hello and welcome to the Spotify Community!

 

You should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares (ENG), @SpotifyAyuda (ESP) or @SpotifyAjuda (PT).

 

 

 


If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

 

 

 

Don't forget to check your Spam Box 😉

Try this:

 

Sign into this page with your Spotify account and then try to link it to your Facebook

 

https://www.spotify.com/account/social/facebook/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random