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Delete account

Delete account

Hi I'd like to unsubscribe and delete my account. I can't find out how to do it. Regards Sine
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3 Replies

Firstly, if you have Premium or Unlimited, cancel your current subscription following the steps here so you don't get further billed:
https://support.spotify.com/learn-more/faq/#!/article/How-to-cancel-your-subscription

Then to request your account be fully deleted (if you want, you can just leave it on free in case you want to come back!), follow the steps in this post:
http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Deleting-your-account/td-p/173950

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I am trying to delete my old account before getting a new one. #01887600.  The lack of responce makes me think a new account  maybe is'nt a good idea.

@Hubb - How long ago did you open that case? If you could also reply to the automated email containing that number that will bump your case in the queue.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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