Help Wizard

Step 1

NEXT STEP

Desvincular la cuenta de Facebook

Desvincular la cuenta de Facebook

He desactivado mi cuenta en Facebook, y no quiero perder mi cuenta de Spotify, pero no puedo ingresar a Spotify si no es por medio de Facebook, cual seria la solucion??, desactivar Spotify y crear ua nueva cuenta con otra cuenta de correo??

Reply
2 Replies

Apologies for the English reply @robylehmann .

 

I would suggest that you get in touch with Spotify support directly so they can assist you further with this. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks Peter, I already sent message to Spotify but so far no solution in hand, will give another try and see what happens, in the worst of the cases I will need to register a new account. English is not my birth lenguaje but it works pretty fine. Thanks again.

Suggested posts