Discount Family Subscriptions!

c-dalsing · 2016-10-03

how do i get refunded from you i got charged twice last month from Spotify when i switched from premium to premium family, so i payed for both premium and premium family at the same time

osornios · 2016-10-06

Hey @c-dalsing,

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

Username/ID:        xxxxxxx

If you're getting charged twice, it probably means you're paying more than one account. Checking your receipts is a way to confirm that.

osorniosSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere