Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88036 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
730597 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754823 Views
18 replies
29 likes
This is what happened:1. I started a free account in college that I used facebook to login2. A couple years go by, I start different premium account3. I tried connecting the new account to the first free facebook account so I can get the playlists4. ...
This is what happened: 1. I started a free account in college that I used facebook to login 2. A couple years go by, I start different premium account 3. I tried connecting the...
Casual Listener
256 Views
2 replies
0 likes
Hello
Hello
Not applicable
372 Views
1 replies
0 likes
I started Spotify for students yesterday and my card was charged 3 times???
I started Spotify for students yesterday and my card was charged 3 times???
Community Legend
374 Views
1 replies
0 likes
Spotify Star
326 Views
1 replies
0 likes
youre company have the worst custumer service that I have ever use. And I have been trying to find the solution to my problem with you and I foun that there so many people with the same situation since the past month wthout a solution, how come that ...
youre company have the worst custumer service that I have ever use. And I have been trying to find the solution to my problem with you and I foun that there so many people with the same situation sin...
Newbie
341 Views
2 replies
1 likes
I usually use my phone for Spotify. Sometimes I use my tablet or computer. Three devices I know the names of. But my phone says there is a fourth device available, named G4. I do noy recognise this device, nor do I recall having been logged in on my ...
I usually use my phone for Spotify. Sometimes I use my tablet or computer. Three devices I know the names of. But my phone says there is a fourth device available, named G4. I do noy recognise this d...
Community Legend
629 Views
1 replies
0 likes
Hi, I can't find the account that i'm having premium on and the payment have already starting to withdrawl. can someone help me find the account that have premium account and cancel it? my email is [email address removed]. Thank you
Hi, I can't find the account that i'm having premium on and the payment have already starting to withdrawl. can someone help me find the account that have premium account and cancel it? ...
Community Legend
2719 Views
1 replies
0 likes
Tive um problema com o pagamento e agora não consigo retomar a conta premium, parece que minha comta está bloqueada. Me ajudem!
Tive um problema com o pagamento e agora não consigo retomar a conta premium, parece que minha comta está bloqueada. Me ajudem!
Spotify Star
263 Views
1 replies
0 likes
I am looking for a music service that can be accessed from our gym, cafeteria, stadium, library and common hall. Is there a spotify account that services high schools in the capacity?
I am looking for a music service that can be accessed from our gym, cafeteria, stadium, library and common hall. Is there a spotify account that services high schools in the capacity?
Community Legend
466 Views
1 replies
0 likes
Hello! I am being charged with 2 spotify accounts. I am no longer aware of the other account. Can you please help me with this? Thank you!
Hello! I am being charged with 2 spotify accounts. I am no longer aware of the other account. Can you please help me with this? Thank you!
Community Legend
373 Views
1 replies
0 likes
I'm a college student and have been getting Spotify Premium at a discount. Usually it's $4.99 a month, but I just checked my bank statement and I was charged $9.99 for this month. I'm still a student, and have not changed my status or payment method....
I'm a college student and have been getting Spotify Premium at a discount. Usually it's $4.99 a month, but I just checked my bank statement and I was charged $9.99 for this month. I'm still a student...
Newbie
1359 Views
2 replies
0 likes
I tried upgrading my account to Premium with the student discount as I'm now enrolled in a U.S. grad school, and it looked like my registration with UniDays worked--but then Spotify gave me an error message which read, "Discount not available: Unsupp...
I tried upgrading my account to Premium with the student discount as I'm now enrolled in a U.S. grad school, and it looked like my registration with UniDays worked--but then Spotify gave me an error ...
Casual Listener
723 Views
1 replies
0 likes
how do I accept a family invite on a new profile
how do I accept a family invite on a new profile
Community Legend
254 Views
1 replies
0 likes
Hello,I found and offer on PayPal offer, pay 1 month and get two months for free. The offer was valid until 4th September! I have activated the Premium but in my profile I see that it is valid only for one month and then they will charge me again. Do...
Hello, I found and offer on PayPal offer, pay 1 month and get two months for free. The offer was valid until 4th September! I have activated the Premium but in my profile I see that it is valid only...
Spotify Star
1249 Views
1 replies
0 likes
ho fatto l'offerta di spotify premium tramite vodafone quella da 1 mesi e oggi ero sorpreso perche l'offerta e' scaduta in solo 6 mesi nn capisco perche qulcuno puo aiutarmi ho chiamato l'assistenza di vodafone e mi hanno detto che spotify deve risol...
ho fatto l'offerta di spotify premium tramite vodafone quella da 1 mesi e oggi ero sorpreso perche l'offerta e' scaduta in solo 6 mesi nn capisco perche qulcuno puo aiutarmi ho chiamato l'assistenza ...
Spotify Star
453 Views
6 replies
0 likes
I'm trying to add myself onto our new family subscription. I am unable to be added thru my email address because it is tied to my free acct. My free account is connected thru Facebook. I would have to remove my email acct from FB in order to make thi...
I'm trying to add myself onto our new family subscription. I am unable to be added thru my email address because it is tied to my free acct. My free account is connected thru Facebook. I would have t...
Community Legend
566 Views
1 replies
0 likes
HiI subscribed 3 months ago to 3 months of service for 9.99.I have cancelled few days prior the end and my profile shows the same. However I see a charge of 9.99 like it has been renewedWho can I talk to.Thanks
Hi I subscribed 3 months ago to 3 months of service for 9.99. I have cancelled few days prior the end and my profile shows the same. However I see a charge of 9.99 like it has been renewed Who c...
Newbie
678 Views
2 replies
0 likes
I live in Germany, but I don't speak German. My whole spotify account is in German because that's where my location is. I subscribed to the Premium feature so I could listen to my music offline while I ride my bike to work. But now when I play it the...
I live in Germany, but I don't speak German. My whole spotify account is in German because that's where my location is. I subscribed to the Premium feature so I could listen to my music offline while...
Casual Listener
523 Views
1 replies
0 likes
The payment has been cashed today when it is supposed I cancel my premium account a few days ago, anyway I'm still without premium.
The payment has been cashed today when it is supposed I cancel my premium account a few days ago, anyway I'm still without premium.
Community Legend
282 Views
1 replies
0 likes
Salve a tutti!Non riesco ad annullare l'abbonamento "Premium" perché mi esce una comunicazione nell'apposita sezione "Abbonamento" in cui mi dice che devo rivolegermi a Vodafone per il servizio in abbonamento. Il problema è che io ho cambiato operato...
Salve a tutti! Non riesco ad annullare l'abbonamento "Premium" perché mi esce una comunicazione nell'apposita sezione "Abbonamento" in cui mi dice che devo rivolegermi a Vodafone per il servizio in ...
Spotify Star
361 Views
1 replies
0 likes
