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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198907 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198907 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

I need help with Spotify Premium

Hello.I previously had the Spotify Premium service with a VISA card. I do not have this service as I closed the card.Now I want to have the Premium service with the Card Diners Club International, but I'm from Ecuador; on the card says "Valid only in...

  • Casual Listener
  • Hello. I previously had the Spotify Premium service with a VISA card. I do not have this service as I closed the card. Now I want to have the Premium service with the Card Diners Club International...
  • KatesHere
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution All of my music deleted

I went to add a song and some how all my saved music has been deleted! Anyone have this issue? Is spotify having server issues now? Is there any way to get recover my saved music? I've also uninstalled the apps both on mac and iOS as well as logged i...

  • Casual Listener
  • I went to add a song and some how all my saved music has been deleted! Anyone have this issue? Is spotify having server issues now? Is there any way to get recover my saved music?   I've also ...
  • bobert98h
  • Newbie
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 170 Views
  • 2 replies
  • 0 likes

Solved!! Cuenta premium

Hola hablo español. Ayudenme entre a la página de Spotify e hice el pago vía tarjeta de crédito. Y después de poner todos mis datos me salió error y que según no se me había hecho ningún cobro, pero tengo activado que me lleguen los mensajes cuando m...

  • Casual Listener
  • Hola hablo español. Ayudenme entre a la página de Spotify e hice el pago vía tarjeta de crédito. Y después de poner todos mis datos me salió error y que según no se me había hecho ningún cobro, pero ...
  • Juanma_217
  • Newbie
  • 271 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 271 Views
  • 2 replies
  • 0 likes

Solved!! Confused whether I'm signed up...

When I attempted to sign up for student Spotify premium, I got an error saying "We couldn't verify that you're a student, please try again." I went ahead and started a one-week trial in the meantime while I try to manually verify that I'm a student (...

  • Casual Listener
  • When I attempted to sign up for student Spotify premium, I got an error saying "We couldn't verify that you're a student, please try again." I went ahead and started a one-week trial in the mean...
  • Algee
  • Roadie
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

Sesión Premium Pausada

Ayuda !!!! Mi prima cta se pauso Porque No se Pudo Realizar El Pago, sin embargo de Mi Banco mí notifi Que El cargamento Ya Se APLICO Dos Veces Que Debo Hacer ??

  • Newbie
  • Ayuda !!!! Mi prima cta se pauso Porque No se Pudo Realizar El Pago, sin embargo de Mi Banco mí notifi Que El cargamento Ya Se APLICO Dos Veces Que Debo Hacer ??
  • osornios
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Payment for Singapore

Hi, My payments for Spotify Premium with a credit card is denied and I am advised to check if it is allowed for international e-commerce or the other message is that the connection line with the bank is not available. However, when I use the same car...

  • Newbie
  • Hi,   My payments for Spotify Premium with a credit card is denied and I am advised to check if it is allowed for international e-commerce or the other message is that the connection line with...
  • osornios
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Everything lost

My phone reset and in resetting up, I've lost my Spotify playlists, my account settings show me as premium but I'm only getting free service. My last bill payment went through. I have an Australian account and recently moved to hk. Not sure if this i...

  • Newbie
  • My phone reset and in resetting up, I've lost my Spotify playlists, my account settings show me as premium but I'm only getting free service. My last bill payment went through. I have an Australian a...
  • KatesHere
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estou tentando renovar minha assinatura mas esta dando erro

Estou colocando os dados tudo certo do cartao de credito mas assim que clico para confirmar aparece esta informaçao Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cobrado. Tente de novo ou escolha outr...

  • Casual Listener
  • Estou colocando os dados tudo certo do cartao de credito mas assim que clico para confirmar aparece esta informaçao    Opa, parece que seu cartão ou serviço de pagamento está num dia rui...
  • Alejandro_C
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Subscription by Salt

Hi everybody, For my birthday I have received a Spotify Card for a premium subscription. I would like to used it with my Salt subscritpion (it's a mobile operator), so that it don't use my internet package. Can anyone tell me how to do that (Salt sai...

  • Newbie
  • Hi everybody,   For my birthday I have received a Spotify Card for a premium subscription. I would like to used it with my Salt subscritpion (it's a mobile operator), so that it don't use my i...
  • osornios
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Payment issues

I didn't cancel my premium and it's taken £10 out my bank how do I get it back

  • Newbie
  • I didn't cancel my premium and it's taken £10 out my bank how do I get it back
  • osornios
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Pagos

Hola, al realizar el pago dice que no paso el cobro, pero en mi Edo de Cta lo tengo cobrado 3 veces, me sigue llegando la notificación de suspención por falta de pago. que hago ?

  • Newbie
  • Hola, al realizar el pago dice que no paso el cobro, pero en mi Edo de Cta lo tengo cobrado 3 veces, me sigue llegando la notificación de suspención por falta de pago. que hago ?
  • osornios
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Me ofrecieron 6 meses a 0.99 y solo me dierno 2

Me pasé a preimun porque salió una promoción de 6 meses sólo me costará cada mes a 0.99 y acepte porque me pareció una súper oferta pero sólo 2 meses me han cobrado 0.99 y los demás 16 soles aproximadamente. No dan la promoción correcta quiero una so...

  • Newbie
  • Me pasé a preimun porque salió una promoción de 6 meses sólo me costará cada mes a 0.99 y acepte porque me pareció una súper oferta pero sólo 2 meses me han cobrado 0.99 y los demás 16 soles aproxima...
  • osornios
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling my current subscription

Hi! I just signed up and paid for Premium for Family plan but I want to cancel it for this month and not get charged. Is this possible or am I stuck? Thanks,C

  • Newbie
  • Hi! I just signed up and paid for Premium for Family plan but I want to cancel it for this month and not get charged.   Is this possible or am I stuck?   Thanks, C
  • osornios
  • Spotify Star
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Résilié ?

Bonjour la communauté Spotify !Celà fait au moins un an que je suis en Premium, que je paye 9,99€ par mois ( PAR PRÉLÈVEMENT AUTOMATIQUE chaque 29 du mois ) jusque là rien d'anormal ! Mais j'ai reçu un mail de leur part, me disant que la transaction ...

  • Newbie
  • Bonjour la communauté Spotify ! Celà fait au moins un an que je suis en Premium, que je paye 9,99€ par mois ( PAR PRÉLÈVEMENT AUTOMATIQUE chaque 29 du mois ) jusque là rien d'anormal ! Mais j'ai reç...
  • osornios
  • Spotify Star
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Credit Card is expiring issue and overpayment

Hey, so I recently got an email saying that my card information is about to expire and I need to change my payment information. However, whenever I try to change my payment details, the page gets stuck loading, like this: I have tried it on both goog...

spotify.JPG
  • Newbie
  • Hey, so I recently got an email saying that my card information is about to expire and I need to change my payment information. However, whenever I try to change my payment details, the page gets stu...
  • osornios
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Premium member switched to Family Premium and lost ALL my playlists

I was a current Premium member and upgraded to Family Premium, I lost ALL of my playlists and it keeps redirecting me to sign up for a trial!!! In the mean time, I am being charged for the privelige of being on a TRIAL!!!!!

  • Newbie
  • I was a current Premium member and upgraded to Family Premium, I lost ALL of my playlists and it keeps redirecting me to sign up for a trial!!! In the mean time, I am being charged for the privelige ...
  • osornios
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes