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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • benji28251
  • Visitor
  • 393789 Views
  • 940 replies
  • 107 likes
  • Account
  • 393789 Views
  • 940 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169921 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169921 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98605 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98605 Views
  • 68 replies
  • 10 likes

Premium and unlimited accouts at same address - change to Premium for Family

I have a spotify premium subscription and my wife has a spotify unlimited sunbscription. How do we combine these into one premium for family subscription with my wife's many playlists being preserved? She is dead scared she will lose them when I upgr...

  • Visitor
  • I have a spotify premium subscription and my wife has a spotify unlimited sunbscription. How do we combine these into one premium for family subscription with my wife's many ...
  • user-removed
  • Not applicable
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes

Telekom voucher (Premium free for three months) for existing premium account

Dear community, first I have to say sorry for my English for I am not a native speaker. I got a voucher code from German Telekom to test Spotify Premium for 3 month but I already have Spotify Premium Family. According to the Telekom shop system the v...

  • Newbie
  • Dear community,   first I have to say sorry for my English for I am not a native speaker.   I got a voucher code from German Telekom to test Spotify Premium for 3 month but I already ha...
  • Maxim
  • Spotify Star
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want a refund & answers to my queries

Dear Spotify,Several years ago I opened an account for the purpose of learning music I was singing.I have never logged in or used your service since then in the past 3 years. have cancelled the account however I'm still being charge. It only recently...

  • Casual Listener
  • Dear Spotify, Several years ago I opened an account for the purpose of learning music I was singing.I have never logged in or used your service since then in the past 3 years. have cancelled the acc...
  • Melody
  • Spotify
  • 408 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 408 Views
  • 1 replies
  • 0 likes

Solved!! I canceled my FB account and I don't have access to my account

Hi ! I want to cancel my Spotify Premium but I canceled my FB account more than a month ago and I can't recover it so I can't get into spotify to cancel my premium subscription... I had to create a new spotify account to be able to ask this, I can't ...

  • Casual Listener
  • Hi ! I want to cancel my Spotify Premium but I canceled my FB account more than a month ago and I can't recover it so I can't get into spotify to cancel my premium subscription...  I had to...
  • ANNASPAIN
  • Casual Listener
  • 490 Views
  • 4 replies
  • 0 likes
  • 490 Views
  • 4 replies
  • 0 likes

Solved!! Gift card pin does not work.

So today I bought a gift card (in my hometown) for 1 month of spotify premium (I always buy premium gift cards because don't always need spotify, so I just buy them whenever I feel like I need it). And although I never had any trouble with them (boug...

  • Casual Listener
  • So today I bought a gift card (in my hometown) for 1 month of spotify premium (I always buy premium gift cards because don't always need spotify, so I just buy them whenever I feel like I need i...
  • Maxim
  • Spotify Star
  • 9698 Views
  • 3 replies
  • 2 likes
  • Account
  • 9698 Views
  • 3 replies
  • 2 likes

How to get MY paypal out off my ex-girlfriends acc???

Hey, please help me.I made an acc for my girlfriend with my paypal acc. Now she dont want to cancel it. What can i do?????

  • Newbie
  • Hey, please help me. I made an acc for my girlfriend with my paypal acc. Now she dont want to cancel it. What can i do?????  
  • Bearfootrecords
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Charges

I got charge 4 times!! I only have on account and am not connected to facebook. I deleted all other accounts months ago and double checked to with spotify. They said i only have one. How the heck do i get my money back!???

  • Newbie
  • I got charge 4 times!! I only have on account and am not connected to facebook. I deleted all other accounts months ago and double checked to with spotify. They said i only have one. How the heck do ...
  • Bearfootrecords
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Paused premien

My premium is paused although my bill gets paid with my contract on time every month

  • Newbie
  • My premium is paused although my bill gets paid with my contract on time every month
  • Bearfootrecords
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Won't accept my mastercard therefore can't upgrade?

So I cancelled my subscription cause I had to cancel my bank card, now I've got a new card and I'm trying to get premium again but it's saying there that there is an issue and to try again later. It's been like this for a week, my card details are ri...

  • Newbie
  • So I cancelled my subscription cause I had to cancel my bank card, now I've got a new card and I'm trying to get premium again but it's saying there that there is an issue and to try again later. It'...
  • Algee
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Spotify couldn't;t confirm my eligibility as student

Hello, I'm currently student at Laguardia and I want to purchase a spotify premium for students but it wouldn't allow me to saying spotify can't confirm my account. What do I have to do?

  • Newbie
  • Hello,    I'm currently student at Laguardia and I want to purchase a spotify premium for students but it wouldn't allow me to saying spotify can't confirm my account. What do I have to d...
  • Algee
  • Roadie
  • 354 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 354 Views
  • 2 replies
  • 0 likes

FORGOT USER AND PASSWORD BUT I AM PREMIUM

Me han renovadoa premium pero he olvidado la cuenta y el password. pueden localizar mi cuenta por el recibo o el número se mí cuenta bancaria?

  • Newbie
  • Me han renovadoa premium pero he olvidado la cuenta y el password. pueden localizar mi cuenta por el recibo o el número se mí cuenta bancaria?
  • Algee
  • Roadie
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Paying trouble.

I tried to suscribe for a year, put all my debit card information, and when i clicked to pay, it said that there was an error, but my bank notified me that the payment was made, but Spotify hasn't change my suscription plan, what's happening? What sh...

  • Newbie
  • I tried to suscribe for a year, put all my debit card information, and when i clicked to pay, it said that there was an error, but my bank notified me that the payment was made, but Spotify hasn't ch...
  • Algee
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

My Spotify got disabled

My Spotify recently got disabled and it won't let me log back in and I couldn't get all my music that I had back, I was using my moms credit card but she canceled it and ever since that I wasn't able to get in touch with my account

  • Newbie
  • My Spotify recently got disabled and it won't let me log back in and I couldn't get all my music that I had back, I was using my moms credit card but she canceled it and ever since that I wasn't able...
  • Algee
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Login
  • 166 Views
  • 1 replies
  • 0 likes

Sub Refund

I cancelled prem sub a few days after being charged. Mobile app said I was out of pre sub immediately after cancellation. But my account here says the sub is continuing until the end of the current period. I think this is wrong. Should I get refund?

  • Casual Listener
  • I cancelled prem sub a few days after being charged. Mobile app said I was out of pre sub immediately after cancellation. But my account here says the sub is continuing until the end of the current p...
  • cjlusa
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

SUBSCRIPTION FOR TRIAL WONT CANCEL!!!!

I did a 3 month trial and I tried everything to cancel it but it didn't work. HELP ME NOW!!!!!

  • Newbie
  • I did a 3 month trial and I tried everything to cancel it but it didn't work. HELP ME NOW!!!!!
  • Algee
  • Roadie
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! connect for family premium only for admin :(

i subscribe to "spotify for family" and the "spotify connect" work only on the administrator account.all the family need to use the "spotify connect" option. bug or i miss something

  • Casual Listener
  • i subscribe to "spotify for family" and the "spotify connect" work only on the administrator account. all the family need to use the "spotify connect" option.   bug or i miss something  
  • rurudotorg
  • Casual Listener
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Canel Account/ facebook

I have 2 accounts, my first one I made was with facebook and the second one I made with gmail. I now dont use the first account so I need to delete it/disconnect facebook but I dont know how to, in order to use my second account with facebook

  • Newbie
  • I have 2 accounts, my first one I made was with facebook and the second one I made with gmail. I now dont use the first account so I need to delete it/disconnect facebook but I dont know how to, in o...
  • osornios
  • Spotify Star
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

Email already in use / but can't get a password reset email for that account

Hello,I have an account, and when i try to change the email address to the one i use for all the payments ( i would like to subscripte to Spotify familly), i get an error message saying that this email adress is already in use.But, when i try to rese...

  • Casual Listener
  • Hello, I have an account, and when i try to change the email address to the one i use for all the payments ( i would like to subscripte to Spotify familly), i get an error message saying that this...
  • osornios
  • Spotify Star
  • 358 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 358 Views
  • 3 replies
  • 0 likes