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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 353 Views
  • 0 replies
  • 6 likes
  • Security
  • 353 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438828 Views
  • 970 replies
  • 108 likes
  • Account
  • 438828 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194858 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194858 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106687 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106687 Views
  • 70 replies
  • 11 likes

Superuser Contribution I am being charged twice per month!!! So annoyed...

My credit card is being charged twice a month for my subscription!! How do I get this rectified as it seems near impossible to speak to someone!! Help.

  • Casual Listener
  • My credit card is being charged twice a month for my subscription!! How do I get this rectified as it seems near impossible to speak to someone!! Help.
  • Jason
  • Spotify Legend
  • 373 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 373 Views
  • 7 replies
  • 0 likes

Premium

Boa tarde!Ontem paguei meu spotfy pelo cartão de credito, descontou um valor de R$10,90 valor diferente do que aparece no Spotify e até agora meu Premium não foi ativado. A noite tentei fazer novamente e descontou o mesmo valor R$10,90 e até hoje meu...

  • Newbie
  • Boa tarde! Ontem paguei meu spotfy pelo cartão de credito, descontou um valor de R$10,90 valor diferente do que aparece no Spotify e até agora meu Premium não foi ativado. A noite tentei fazer novam...
  • Bittencourt
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Can't log in with Facebook and no password reset

Hi all, I've been having the following problem for a couple of days:The desktop app won't let me log in using my Facebook account (it has been linked for several years). I don't know the username that goes with it, but even as I use the FB account's ...

  • Regular
  • Hi all,   I've been having the following problem for a couple of days: The desktop app won't let me log in using my Facebook account (it has been linked for several years). I don't know the u...
  • leventevervoort
  • Regular
  • 646 Views
  • 10 replies
  • 0 likes
  • Account
    Login
  • 646 Views
  • 10 replies
  • 0 likes

Smart doesn't send me the pincode to start premium

From the Philippines, whenever I try to pay for premium using the pay by mobile, Smart never sends the pincode and they never reply to my message as well. Please help me Thanks.

  • Visitor
  • From the Philippines, whenever I try to pay for premium using the pay by mobile, Smart never sends the pincode and they never reply to my message as well. Please help me 😞 Thanks.
  • Maxim
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Premiun canceled, but not in card bill

I canceled my premium last month, but still came deducted from the card bill this month. Why? My premium end tomorrow.

  • Newbie
  • I canceled my premium last month, but still came deducted from the card bill this month. Why? My premium end tomorrow.
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Some of my playlists are not public

I have 9 playlists that i've made and a few of them are not visible when friends search for my profile to follow those playlists. The ones in question are not secret and are non collaborative. My friends are saying they can find it going through othe...

  • Casual Listener
  • I have 9 playlists that i've made and a few of them are not visible when friends search for my profile to follow those playlists.  The ones in question are not secret and are non collaborative. ...
  • Bittencourt
  • Spotify Star
  • 239 Views
  • 3 replies
  • 0 likes
  • Account
  • 239 Views
  • 3 replies
  • 0 likes

Getting 2 google chrome pop-up ads whenever i start up spotify

Hi, recently i've been getting pop-up ads when starting up spotify. However the pop-ups is opened in Google Chrome! 1-2 ads is popping up when i start spotify. is this some sort of virus or is it some new way spotify uses ads? help and answers is apr...

  • Newbie
  • Hi, recently i've been getting pop-up ads when starting up spotify. However the pop-ups is opened in Google Chrome! 1-2 ads is popping up when i start spotify. is this some sort of virus or is it som...
  • graveyardderby
  • Regular
  • 3288 Views
  • 5 replies
  • 3 likes
  • 3288 Views
  • 5 replies
  • 3 likes

BR- NÃO RECEBI MEU PRIMEIRO MÊS GRÁTIS

Comprei o spotify pelo boleto e não recebi o primeiro mês grátis ...

  • Newbie
  • Comprei o spotify pelo boleto e não recebi o primeiro mês grátis ...
  • emersonhso
  • Newbie
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

Subscription Being Charged to Wrong Account

Hi there, I recently set up Family Sharing and joined my friends "family" so we could all use Apple Music (and I could use my Spotify Premium on the side). However, after a week I decided Apple Music just wasn't for me and left their family sharing f...

  • Casual Listener
  • Hi there,   I recently set up Family Sharing and joined my friends "family" so we could all use Apple Music (and I could use my Spotify Premium on the side). However, after a week I decided Ap...
  • Bearfootrecords
  • Community Legend
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

Activating Spotify Entertainment Pack (Vodafone UK)

Hi, I was wondering If anyone could assist me, I recently renewed My SIMO Which gave me an Entertainment Pack Free for 12 Months. I want to Choose Spotify (As I had It before Free for 12 Months previously last year) & when I choose It this time round...

  • Newbie
  • Hi, I was wondering If anyone could assist me,   I recently renewed My SIMO Which gave me an Entertainment Pack Free for 12 Months. I want to Choose Spotify (As I had It before Free for 12 Mon...
  • Matt1983
  • Casual Listener
  • 4101 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4101 Views
  • 5 replies
  • 0 likes

Account wieder aktivieren.

Wie kann ich meinen Acoount wieder aktivieren. Eigentlich sollte am 16ten vom PayPal Konto gebucht werden, wurde aber nicht. Ja Geld ist genug drauf

  • Newbie
  • Wie kann ich meinen Acoount wieder aktivieren. Eigentlich sollte am 16ten vom PayPal Konto gebucht werden, wurde aber nicht. Ja Geld ist genug drauf 😉  
  • StephanPietzsch
  • Newbie
  • 13138 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 13138 Views
  • 2 replies
  • 0 likes

Getting my money back?

hey so basically I have 2 accounts and I mostly 95% of the time use my Facebook loggin so I paid with my debt card to get Spotify premium and typed in the wrong email (not my facebook login) so I'm wondering if I cancel my premium will I get my 10$ m...

  • Newbie
  • hey so basically I have 2 accounts and I mostly 95% of the time use my Facebook loggin so I paid with my debt card to get Spotify premium and typed in the wrong email (not my facebook login) so I'm w...
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Trouble for purchase premium account

Please help me someone who know to end of this kind of problem, I gonna explain for the begin, I created a account with my facebook and for a while I purchase the account premium with my credit cards information, however I delete my facebook account,...

  • Newbie
  • Please help me someone who know to end of this kind of problem, I gonna explain for the begin, I created a account with my facebook and for a while I purchase the account premium with my credit cards...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

How do I not use my facebook account to login?

So recently i've deactivated my facebook account and I can't login to spotify obviously because my login method is thru facebook. My account is premium so.. how do i login now so that i wont waste my premium subscription?

  • Casual Listener
  • So recently i've deactivated my facebook account and I can't login to spotify obviously because my login method is thru facebook. My account is premium so.. how do i login now so that i wont waste my...
  • Maxim
  • Spotify Star
  • 188 Views
  • 3 replies
  • 0 likes
  • Account
  • 188 Views
  • 3 replies
  • 0 likes

Paying twice

Vodafone have started charging me for my Spotify and I also have a charge taken out of my bank each month how do I sort this and get my payments back?

  • Newbie
  • Vodafone have started charging me for my Spotify and I also have a charge taken out of my bank each month how do I sort this and get my payments back?
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

premium subscribtion

Hi I bought the 3 month premium for 99c and there was no warning sent that it was going to expire, it was not in my Apple ID subscriptions box and when I tried to log in to my Spotify account I couldn't cancel I would like a full refund of $12.99.

  • Casual Listener
  • Hi I bought the 3 month premium for 99c and there was no warning sent that it was going to expire, it was not in my Apple ID subscriptions box and when I tried to log in to my Spotify account I could...
  • OviiiOne
  • Community Legend
  • 309 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 309 Views
  • 4 replies
  • 0 likes

Subscription

Is there a way to start out with the free trial, and then switch to paying with the student discount when the 30 days ends?

  • Casual Listener
  • Is there a way to start out with the free trial, and then switch to paying with the student discount when the 30 days ends?
  • Bearfootrecords
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Premium account and Sonos - multiple listeners

I've got a Premium account linked to my Sonos. When I'm listening to Spotify on my iOS device and someone in my house starts Spotify on Sonos, I get a conflict error as I can only play on one device. If I upgrade to Family, will this solve the challe...

  • Newbie
  • I've got a Premium account linked to my Sonos. When I'm listening to Spotify on my iOS device and someone in my house starts Spotify on Sonos, I get a conflict error as I can only play on one de...
  • Bearfootrecords
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

Solved!! Changing address back to home country while overseas

Hi Spotify, I am unable to change the address of my account back to my home country whilst abroad (for extended periods). I have tried the credit card method but it still does not change. Do advise. Thanks! Cheers!

  • Visitor
  • Hi Spotify,    I am unable to change the address of my account back to my home country whilst abroad (for extended periods). I have tried the credit card method but it still does not chan...
  • Bearfootrecords
  • Community Legend
  • 396 Views
  • 5 replies
  • 0 likes
  • 396 Views
  • 5 replies
  • 0 likes