Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Discount Family Subscriptions!

Discount Family Subscriptions!

Dear All,

I want to subscribe and add people to the premium family pack.
My spotify residence address is Singapore and spotify advertises in english to me.
When I go to my account however I am still adressed in Dutch in which I setted up my first subscription address.
Does this mean my addres is still Belgium?
Because the people I like to add are those I live with in Singapore..
Please advise if I can go ahead with the family pack subscription or inform where and how I can ammend my address.
Many thanks,
Happy NY!
Olivier
Reply
2 Replies

Hi @Olivierdeclercq!

 

In order to invite people to a Premium for Family plan, all members must reside in the same country and physical address. Can you make sure that the country settings on your account are set to Singapore?

 

Let us know how it goes. 

Hey Sebaspantoja!

Thanks for replying.

All members are set on Singapore as address.

All credit card billing numbers and telephone numbers are Singaporean as
well.

My account however is still set in my native language.

Does that create a problem?

Regards,

O


Suggested posts