Discover Weekly is not updating

krrl123 · 2016-10-04

Have tried everything -- logging out and back in, resubscribing, restarting my computer -- please help!

Maxim · 2016-10-04

Hey @krrl123,

Can you please send me the URI of your Discover Weekly?

Right click > Copy Spotify URI

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krrl123 · 2016-10-06

Thanks Maxim - sent it to your inbox. Let me know what else i can do! 🙂

Maxim · 2016-10-06

Hey @krrl123,

Can you please post your reply here?

Thanks!

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krrl123 · 2016-10-06

spotify:user:spotifydiscover:playlist:4O9WaohqEIPRN2sJojv2l9

Maxim · 2016-10-06

Thanks! I've sent your Discover Weekly URI over to the Spotify team and it will be fixed soon. 🙂

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krrl123 · 2016-10-07

Thx so much @Maxim! Appreciate your help

Maxim · 2016-10-16

Hey @krrl123,

Is everything OK now with your Discover Weekly? 🙂

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krrl123 · 2016-11-17

Yes all good thanks Maxim! But having trouble now with Spotify restarting itself frequently...only web player working. Help!

Maxim · 2016-11-17

I recommend creating a post about the issue here: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/bd-p/001

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JSutty · 2016-11-17

Hi @Maxim,
Having a similar problem to the above.
spotify:user:spotifydiscover:playlist:5hGgFzf2cOMUDUoqPZKYTe

Maxim · 2016-11-17

Hey @JSutty,

Have you been streaming music recently? If yes, have you been reguarly using the private session mode?

Also, do you only listen to your Discover Weekly playlist but nothing else?

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JSutty · 2016-11-17

I'll try switching private session off! Thanks!

JSutty · 2016-11-17

Ah, actually, yes I do generally have private session off, and I do largely play music NOT through the playlist...

Maxim · 2016-11-18

@JSutty

Please unfollow your Discover Weekly, and then follow your Discover Weekly again.

You can find it here: Browse > Discover

Once this has been done, you should wait to see if the Discover Weekly will update on Monday.

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