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Discrepancy with Charges

Discrepancy with Charges

Hi

 

I recently signed up for premium using a student discount. Spotify finally seems to be acknowledging that I have a premium account instead of a free trial. However, now my account overview says

 

"Your Spotify Premium subscription will be automatically renewed 2014-07-08 and charged $9.99 + $0.00 Sales tax every 1 month, unless you cancel your subscription before that time....A discount is applied to your current subscription"

 

What is happening with my account?

 

 
Reply
2 Replies

Hi. If you get in touch with support here, they can check into your account. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

It's also worth double checking your receipts to see how much you where really charged?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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