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Double payment

Double payment

I've upgraded my Spotify account to Spotify Premium for 0,99€ and I have that payment in two different credit cards. The problem has happened when I've introduced the information for the first credit card and a dialog has appeared saying that credit card had already been used for another spotify promotion, and I've used the second credit card. Afterwards, I've checked my bank accounts and there's been one charge of 0,99€ in both credit cards, meaning I've paid double amount of money.

 

I hope I'll get some help.

Thank you

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1 Reply

Hey @leticia_marmile,


It's very likely just a pending charge: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

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