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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551796 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130932 Views
74 replies
12 likes
Hi, I currently pay for spotify premium and my account was hacked earlier today. I was able to change the password and disconnect all devices (except my own that i have since reconnected), but all my playlists and "recently listened too" have been ov...
Hi, I currently pay for spotify premium and my account was hacked earlier today. I was able to change the password and disconnect all devices (except my own that i have since reconnect...
Community Legend
203 Views
1 replies
0 likes
I've been trying to upgrade my account to a spotify for family premium account and each time I get to the web site I get the message; "oh no something has gone wrong! But don't be sad. You can try again a little bit later.". I've been trying a bit la...
I've been trying to upgrade my account to a spotify for family premium account and each time I get to the web site I get the message; "oh no something has gone wrong! But don't be sad. You can try ag...
Casual Listener
238 Views
2 replies
0 likes
I was listening this morning, and suddenly the music changed and in the Devices list appeared an LGMS330, which is a device I have never owned. Whoever hacked my account also added a few songs. How can I track down who this is and prevent this from h...
I was listening this morning, and suddenly the music changed and in the Devices list appeared an LGMS330, which is a device I have never owned. Whoever hacked my account also added a few songs....
Community Legend
198 Views
1 replies
0 likes
I have the old $4.99 Unlimited account which I have always just loaded once a year with a gift card. Now that they don't let you sign up for Unlimited anymore all the gifts I can find are for Premium (instead of being $60 credit it is 6 months of pre...
I have the old $4.99 Unlimited account which I have always just loaded once a year with a gift card. Now that they don't let you sign up for Unlimited anymore all the gifts I can find are for Premium...
Spotify Star
202 Views
3 replies
0 likes
Quiero darme de baja en premiun pero no puedo ya que en el perfil no me aparece como cuenta premiun pero el cargo de la tarjeta si me lo hacen. Como puedo anular ese cobro
Quiero darme de baja en premiun pero no puedo ya que en el perfil no me aparece como cuenta premiun pero el cargo de la tarjeta si me lo hacen. Como puedo anular ese cobro
Community Legend
624 Views
5 replies
0 likes
I live in Canada. I'm interested in upgrading to Premium, but I'm about to relocate to the UK at the end of December and I don't want to create headaches for myself unnecessarily. I can upgrade now, but my Canadian credit card and current address wil...
I live in Canada. I'm interested in upgrading to Premium, but I'm about to relocate to the UK at the end of December and I don't want to create headaches for myself unnecessarily. I can u...
Newbie
290 Views
3 replies
0 likes
Hey there! I got a problem with logging into my my spotify account with my ps4I was allready logged into another account, but that account is deleted. Now i cant loggin again. What shall i do? Thanks!
Hey there! I got a problem with logging into my my spotify account with my ps4 I was allready logged into another account, but that account is deleted. Now i cant loggin again. ...
Newbie
414 Views
1 replies
1 likes
Hello there,In my country, Spotify recently made an agreement with a certain cell provider in a way that premium Spotify subscribers can pay it alongside with their monthly cellphone bills. And with great features and discount too. I'm all in!But, to...
Hello there, In my country, Spotify recently made an agreement with a certain cell provider in a way that premium Spotify subscribers can pay it alongside with their monthly cellphone bills. And wit...
Spotify Legend
923 Views
5 replies
0 likes
I am trying to change my Credit Card in the US and it won't load the boxes to fill in my information
I am trying to change my Credit Card in the US and it won't load the boxes to fill in my information
Casual Listener
335 Views
2 replies
0 likes
I am entering from my facebook account. I want to know two things. 1. I lost my email and password, my username is juannmccportatil .If you say to me the email, I would know the password or do the things needed to recover it. It's all I need, I have ...
I am entering from my facebook account. I want to know two things. 1. I lost my email and password, my username is juannmccportatil .If you say to me the email, I would know the passw...
Newbie
2695 Views
2 replies
0 likes
I changed my country and card details so i could join premium for family through my friend who i live with, however when i go to redeem the invitation it is still saying i cannot join as not in same country?
I changed my country and card details so i could join premium for family through my friend who i live with, however when i go to redeem the invitation it is still saying i cannot join as not in same ...
Newbie
371 Views
3 replies
1 likes
hi, I was wondering if I set up a free trial for spotify and cancel my subscription within the first few days, am I able to continue the trial, as I am worried I may forget when my trial is meant to end and be charged for a months subscription, thank...
hi, I was wondering if I set up a free trial for spotify and cancel my subscription within the first few days, am I able to continue the trial, as I am worried I may forget when my trial is meant to ...
Newbie
3588 Views
8 replies
1 likes
Realice dos veces el pago con mi tarjeta, la página de spotify me dice que no se realizó ningún cargo, pero el banco me dice que si cobro el pago y fueron 2 veces! Y tengo cuenta gratis que puto pedo?? Que hago ? A quien y como le reclamó si spotify ...
Realice dos veces el pago con mi tarjeta, la página de spotify me dice que no se realizó ningún cargo, pero el banco me dice que si cobro el pago y fueron 2 veces! Y tengo cuenta gratis que puto pedo...
Roadie
316 Views
1 replies
0 likes
i have been trying to cancel my premium subscription, i can login fine so know my password is good but when i go through the cancelation process i get an error invalid password, this is on the web tried with chrome and IE
i have been trying to cancel my premium subscription, i can login fine so know my password is good but when i go through the cancelation process i get an error invalid password, this is on the web tr...
Newbie
201 Views
1 replies
0 likes
Say I decided to cancel my spotify subscription and remain unsubscribed for 2 or 3 months. When I re-subscribe after that time frame, will I still have all of the songs I saved and the playlists I created, or will those be gone?
Say I decided to cancel my spotify subscription and remain unsubscribed for 2 or 3 months. When I re-subscribe after that time frame, will I still have all of the songs I saved and the playlists I cr...
Casual Listener
529 Views
2 replies
0 likes
I unsuscribed from spotify premium a few days ago after spotify tried to charge me for premium which I no longer needed. Today (as soon as money was in the account) they charged me. Checked my subscription today and am apparently still on premium eve...
I unsuscribed from spotify premium a few days ago after spotify tried to charge me for premium which I no longer needed. Today (as soon as money was in the account) they charged me. Checked my subscr...
Spotify Star
204 Views
1 replies
0 likes
Beste allemaal,Ik ben onlangs toegevoegd aan een gezinsabonnement. Maar kan nu mijn eigen abonnement niet opzeggen omdat mijn account nu onderdeel is van dat gezinsabonnement. Wat kan ik doen?
Beste allemaal, Ik ben onlangs toegevoegd aan een gezinsabonnement. Maar kan nu mijn eigen abonnement niet opzeggen omdat mijn account nu onderdeel is van dat gezinsabonnement. Wat kan ik doen?
Casual Listener
314 Views
3 replies
0 likes
I have been trying to get the student discount. I give my credit information and then give my name as well as the institution i do, but all that happens is $4.99 gets put in pending on my account, and a message that says that i'm unable to be found. ...
I have been trying to get the student discount. I give my credit information and then give my name as well as the institution i do, but all that happens is $4.99 gets put in pending on my account, an...
Newbie
171 Views
1 replies
0 likes
Possible relevant info: I've been a premium user for several months and recently upgraded to the Family Plan because of the holiday special.I have the user name and email address of one of the people using my family plan, but I cannot find their acco...
Possible relevant info: I've been a premium user for several months and recently upgraded to the Family Plan because of the holiday special. I have the user name and email address of one of the pe...
Regular
1317 Views
11 replies
0 likes
