E-mail is deleted long time ago and I have forgotten my password

[koselig]

Hello! So there is my problem. And I just signed up for a premium membership, a little to fast - not remembering that I should have made a new account. What shall I do? Who can help me? Will the Spotify people respond to a message like this to help or must I cancel my card and get a new? This is hopeless 😞

[OviiiOne]

Hello and welcome to the community!

I don't know what they'll do, but you should contact with Spotify Consumer Support filling this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

[Amarro]

Hello and welcome to the community! 🙂

yes the spotify team is going to answer you if you contact them through this form here like the awesome @OviiiOne already mentioned . And if you don't get any answer of the team, please be sure to check your spam-box as well 😉

good luck! 🙂