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Email in wrong language

Email in wrong language

I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
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6 Replies

Hey @Aubry,

 

Thanks for reaching out.

 

Just to double-check, have you already made sure that the correct language is set? Check out this support article for info on how to do this.

 

Let me know how it goes ๐Ÿ™‚

MaximSpotify Star
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Hi @maxim, thanks for your message. My system is set on French (Belgium). 

Hey @Aubry,

 

Thanks for letting me know.

 

The language of the emails that Spotify sends is based on your accountโ€™s country, and they understand that some countries have multiple languages.

 

However, itโ€™s not possible manually change the language of emails at the moment, but I can get your feedback passed onto the right team ๐Ÿ™‚

 

I hope this clears things up!

MaximSpotify Star
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I also live overseas. I donโ€™t understand Arabic either. For me,  all emails are sent in Arabic, and they always suggest Arabic artists and songs . Please help!

Thanks a lot for your help and the exchange.

did you find a solution to this problem ?

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