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Email issues

Email issues

Ok, so this is a really bad situation for me.  I have recently deleated my email for my main spotify account.  This is my second one.  My email for the first one is gone and I forgot my password.  So I know that they send you an email for the password, but my email is gone.  I'm really wanting to switch to premium on my main account but can't.  Please help me!!!

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1 Reply

Hey @iamurdream! Welcome to the Spotify Community!

 

In this particular instance I would encourage you to reach out to support through the anonymous contact form. Please make sure that this is an email that is not compromised, that you have access to it and that you can 100% prove you are owner of the other account!

If you would prefer to not use the contact form, or require an alternative means of contact, you can always reach out to @SpotifyCares on twitter, or the Spotify Cares Facebook page.

Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets support is currently handling.

 

Let me know how it goes! Cheers!

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